87
good
Netspend: Manage Your Money | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
199 Reports
199 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
15 Reports
15 Reports
User Feedback
7%
iOS
15 Reports
15 Reports
93%
Android
199 Reports
199 Reports
Netspend: Manage Your Money - Latest Quality Issues
Android
Nov 11, 2024
App stuck on loading
Android
Nov 12, 2024
This is the worse account I ever had I ask there customer service to no so something and they take it apon them self to do things canceled my account then laugh about it. My direct deposit is coming outta there and I highly don't recommend this NetSpend is a hoax
Android
Nov 13, 2024
Couldn't get have password thru DuckDuckGo
iOS
Nov 13, 2024
Netspend Ripoff
The app is cumbersome, and fails to mention - except deeply buried in the fine print - that they will absolutely gouge you for ever transaction: deposit, withdrawal, checks, transfers… truly not a bank, but like one of those Payday Loan places - except they don't loan you money, they steal YOUR money. Horrible inaccess to your funds - limited hours, limited locations, and they'll charge you for getting, using, spending your own money. Meanwhile, they use it, make money on it, gain interest from it. Netspend is not a service, Netspend is a scam.
iOS
Nov 14, 2024
RUN AWAY don’t walk.
Stay away from this company. They are all dumb. You can barely understand their customer service reps. They ask you to repeat sensitive information over and over again. What's the point of putting in your card number or social security number with the automated system just to have to give it again to the rep. They make you think that you can solve the problem with the automated system but I always have to spend 20-30 minutes running in circles with these people. If you love spending your time on the phone with people who's last language is English, then you're in the right place.
Android
Nov 14, 2024
WHY DON'T YOU HAVE SERVICE REPS THAT CAN SPEAK ENGLISH??? I TRIED TO CHANGE MY EMAIL ADDRESS BUT I COULDN'T UNDERSTAND THE QUESTIONS SHE ASKED.
Android
Nov 16, 2024
This application has already made me do the registration more than 20 times and always the same you can not activate the card 💳 not the account when leaving the account it sends me again to do the registration again a SCAM this application
Android
Nov 16, 2024
Your Customer Service Agent Z couldn't have been more helpful today. We were worried, and rightly so, that we'd been duped into providing payment info for a ridiculously priced, over $49, for one 20 minute local call. An AMT we did not authorize for a call we did not make. ThankYou for your diligence in protecting our accounts, and for monitoring our transactions. A misunderstanding? Maybe? But the vendor was overly aggressive collecting funds, and suspiciously lax providing details. Full D?
Android
Nov 18, 2024
I'm a new user of netspend, and every time I I press sign up and enter my info as instructed, it keeps saying, "we are unable to complete your request at this time" I can't take this anymore. Until this problem is fixed, I will not use this app ever again
Netspend: Manage Your Money - Product Description
TRUSTED BY MILLIONS Netspend® Prepaid Card No cost to order No Credit check Card usage is subject to card activation & identity verification Earn cash back offers¹ Get paid up to 2 days faster² with direct deposit Rest easy…you’re protected with card controls Check your account balance anywhere you are Netspend's suite of products, you're in charge. Direct deposit is a convenient way to add money to your Account & get paid up to 2 days faster.² Use your card anywhere Visa® debit cards or Debit Mastercard® is accepted. With the Netspend Mobile App³ you can manage your account wherever you go to do things like: Check your balance & transaction history. Send money to friends & family⁴ Find reload locations⁵ With the Mobile App³ it’s all at your fingertips. ¹ Netspend Payback Rewards is an optional program. You may opt-out at any time by visiting the Payback Rewards page in your Online Account Center. Reward offers are based on individual shopping habits. Cash back rewards are credited to your Card Account& are not available in the form of a check or other direct payment method. See the program FAQs& Terms& Conditions in your Online Account Center for additional details about how& when you get rewarded. Program sponsor: Netspend Corporation. Pathward, N.A., The Bancorp Bank, Republic Bank & Trust Company, Members FDIC, Visa& Mastercard are not affiliated in any way with this program& do not endorse or sponsor this program. ² Faster funding claim is based on a comparison of the Pathward, N.A., The Bancorp Bank,& Republic Bank & Trust Company's policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor's support of direct deposit& is subject to the timing of payor's payment instruction. ³ Netspend does not charge for this service, but your wireless carrier may charge for messages or data. ⁴ No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; $4.95 fee for transfers conducted through a Customer Service agent. ⁵ The Netspend Network is provided by Netspend Corporation& its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses& related information may be found at www.netspend.com/licenses. Fees, limits,& other restrictions may be imposed by Netspend& other third parties in connection with use of the Netspend Network. The Netspend® All-Access® Account is a deposit account established by Pathward, National Association, Member FDIC. Netspend is a service provider to Pathward, N.A. Netspend® All-Access® is a deposit account that is offered by Republic Bank & Trust Company, Member FDIC. Netspend is a service provider to Republic Bank & Trust Company. The Netspend Visa Prepaid Card is issued by Pathward, National Association& Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard is issued by Pathward, N.A.& Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. Pathward, N.A.& Republic Bank & Trust Company; Members FDIC. Please see the back of your Card for its issuing bank. Netspend is a registered agent of Pathward, N.A.& Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products& services may be licensed under U.S. Patent Nos. 6,000,608& 6,189,787. Use of the Card Account is subject to activation, ID verification,& funds availability. Transaction fees, terms& conditions apply to the use& reloading of the Card Account. See Cardholder Agreement for details. Mastercard& the circles design are registered trademarks of Mastercard International Incorporated.
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