78
good
Netspend: Manage Your Money | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
150 Reports
150 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
11 Reports
11 Reports
User Feedback
7%
iOS
11 Reports
11 Reports
93%
Android
150 Reports
150 Reports
Netspend: Manage Your Money - Latest Quality Issues
Android
Feb 24, 2025
Multi cards accts confused
Android
Feb 24, 2025
Won't let me login, says check my credentials then says the email I'm using isn't a valid email. (I've been using that email for over 17 years). Customer service is abisimal.
Android
Feb 24, 2025
If I could give it 0 stars I would. RUN away from this service and prepaid card. They charge monthly for your card when it's inactive. My kids got them for Christmas and we couldn't get them to work! Beyond Frustrating
iOS
Feb 24, 2025
Good app
It's a good app but it has outdated information on where I can load my card. Very misleading information
Android
Feb 25, 2025
Horrible experience with this company. Got a prepaid card due to issues with my bank account. Was not able to activate the card and had to get ahold of customer service, who did not understand why my card was not able to be activated. After figuring out the problem, it still took 10 hours before I was able to use my card. When I used my card, it was declined 3 times. NEVER AGAIN will I use this co.pany for anything! Zero stars do not recommend!
Android
Feb 26, 2025
It don't make no sense why would you send me a card and I can't even get into my account I contacted y'all so now I'm going to see if I can call you if not this don't make no sense I should have paid attention because obviously she was telling me something right because you had took money out of her account false advertising promoting that we going to get $40 once we sign up yeah right how we going to get $40 if we can't even log in
Android
Feb 27, 2025
Doesn't work
Android
Feb 27, 2025
I can't log in to my account but I can log in online.
Android
Mar 1, 2025
These people actually block your account without warning. Imagine being on a fixed income and they block your only source of income , and makes the income verification process sucks. Everyone doesn't own a iPhone so they may not have the capabilities as a regular phone duhhh. No warning you just wake up and your account is blocked. You can't get food, toiletries nothing
Netspend: Manage Your Money - Product Description
TRUSTED BY MILLIONS Netspend® Prepaid Card No cost to order No Credit check Card usage is subject to card activation & identity verification Earn cash back offers¹ Get paid up to 2 days faster² with direct deposit Rest easy…you’re protected with card controls Check your account balance anywhere you are Netspend's suite of products, you're in charge. Direct deposit is a convenient way to add money to your Account & get paid up to 2 days faster.² Use your card anywhere Visa® debit cards or Debit Mastercard® is accepted. With the Netspend Mobile App³ you can manage your account wherever you go to do things like: Check your balance & transaction history. Send money to friends & family⁴ Find reload locations⁵ With the Mobile App³ it’s all at your fingertips. ¹ Netspend Payback Rewards is an optional program. You may opt-out at any time by visiting the Payback Rewards page in your Online Account Center. Reward offers are based on individual shopping habits. Cash back rewards are credited to your Card Account& are not available in the form of a check or other direct payment method. See the program FAQs& Terms& Conditions in your Online Account Center for additional details about how& when you get rewarded. Program sponsor: Netspend Corporation. Pathward, N.A., The Bancorp Bank, Republic Bank & Trust Company, Members FDIC, Visa& Mastercard are not affiliated in any way with this program& do not endorse or sponsor this program. ² Faster funding claim is based on a comparison of the Pathward, N.A., The Bancorp Bank,& Republic Bank & Trust Company's policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor's support of direct deposit& is subject to the timing of payor's payment instruction. ³ Netspend does not charge for this service, but your wireless carrier may charge for messages or data. ⁴ No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; $4.95 fee for transfers conducted through a Customer Service agent. ⁵ The Netspend Network is provided by Netspend Corporation& its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses& related information may be found at www.netspend.com/licenses. Fees, limits,& other restrictions may be imposed by Netspend& other third parties in connection with use of the Netspend Network. The Netspend® All-Access® Account is a deposit account established by Pathward, National Association, Member FDIC. Netspend is a service provider to Pathward, N.A. Netspend® All-Access® is a deposit account that is offered by Republic Bank & Trust Company, Member FDIC. Netspend is a service provider to Republic Bank & Trust Company. The Netspend Visa Prepaid Card is issued by Pathward, National Association& Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard is issued by Pathward, N.A.& Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. Pathward, N.A.& Republic Bank & Trust Company; Members FDIC. Please see the back of your Card for its issuing bank. Netspend is a registered agent of Pathward, N.A.& Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products& services may be licensed under U.S. Patent Nos. 6,000,608& 6,189,787. Use of the Card Account is subject to activation, ID verification,& funds availability. Transaction fees, terms& conditions apply to the use& reloading of the Card Account. See Cardholder Agreement for details. Mastercard& the circles design are registered trademarks of Mastercard International Incorporated.
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