fair

Netto+ | Scan&Go | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

9 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

80%

Android
47 Reports

iOS unitQ Score

iOS User Feedback

20%

iOS
12 Reports

User Feedback

20%

iOS
12 Reports

80%

Android
47 Reports

Netto+ | Scan&Go - Latest Quality Issues

iOS

Nov 2, 2024

Lack of discounts

When using the app, it is a bit of a mess that you have to activate your offers to get your discounts. As a customer, you feel cheated when you forget this and buy the item because you see the offer from home. Last time I was cheated in this way for approx. DKK 10

Android

Nov 6, 2024

It is extremely annoying that you have to approve with nemID every or every other time you shop with the app. Coop's app is far better

Android

Nov 7, 2024

Why is the receipt not saved on the app anymore? Payment card is attached

Android

Nov 10, 2024

This app hardly lacks a function, hardly any does it mean that it would be desirable if you could search for certain items in the receipts. With such a search function, you also get full marks. Unfortunately, it is not possible to change your email address, but this probably has nothing to do with the app but rather with the philosophy of Netto+.

Android

Nov 10, 2024

The app rarely works when paying

Android

Nov 10, 2024

Doesn't work with personalized pricing. Even if activated, you still end up paying full price. Also not receiving receipts since April 24. That is, the last 7. So always have to have physical receipts to be able to ask for the promised discount and slow down the entire queue behind. So only works as a newspaper and scan & go. Not satisfactory unfortunately

iOS

Nov 11, 2024

Way too long until you can see your receipts

I love scan & go, but it simply takes too long before you can see your receipts in the app. Especially annoying if you want to use the freshness guarantee and request a refund, then it can take over 1 day before you can see the receipt. It must be possible to do better, otherwise a super app.

Android

Nov 13, 2024

Kind of weak that the app isn't fully localized (translated)

Android

Nov 19, 2024

The app is fine enough, but you can't scan bottle receipts. It can only be scanned in a box with a cashier! Then the idea of skipping the queue goes completely away...

Netto+ | Scan&Go - Product Description

I Netto+ appen får du bl.a. Personlige +Priser, friskhedsgaranti, Scan&Go og mange andre fordele. Vi har lavet Netto+ til dig, så du kan spare både tid og penge, når du handler i din Netto-butik.

1. Stærke priser med Netto+ ("+Priser" og "Personlige +Priser")
Netto+ handler om dig og det, du kan lide. Vi giver dig ugentligt stærke +Priser og hver måned Personlige +Priser, som er udvalgt ud fra dit indkøbsmønster. Jo mere du bruger Netto+ appen, jo mere relevante bliver dine personlige +Priser.

2. Scan og betal dine varer mens du handler (”Scan&Go”)
Scan dine varer med din telefon og pak dem med det samme i din indkøbspose, mens du handler. Du betaler med et enkelt swipe i appen og kan gå ud af butikken uden at stå i kø ved kassen. Det er nemt og du sparer tid.
NB. Gælder kun i udvalgte Netto-butikker.

3. Friskhedsgaranti og kvitteringsoversigt ("Kvitteringer")
Er du kommet hjem med en mad- eller drikkevare, der ikke er som forventet? Inden for 5 dage efter dit køb, kan du refundere alle mad- og drikkevarer. Find kvitteringen i appen, send os et billede og få pengene tilbage på et tilgodebevis. Nemt og hurtigt – uden kørsel tilbage til butikken.

4. Ugens Netto-avis ("Netto-avis")
Læs ugens Netto-avis og se alle de aktuelle priser. Du kan nemt tilføje varer til din indkøbsliste ved at trykke på produkterne i Netto-avisen.

5. En indkøbsliste du altid har med ("Indkøbsliste")
Lav en digital indkøbsliste i din Netto+ app. Tilføj hurtigt og nemt varer til indkøbslisten. Du kan dele indkøbslisten med familie og venner, så er du sikker på altid at komme hjem med det hele.

6. Tjek prisen ("Tjek prisen")
Det er nemt at tjekke prisen på varer i Netto-butikken. Brug scanneren i Netto+ appen til at scanne varens stregkode og få oplyst prisen på varen.

Som en del af dit medlemskab indsamler og behandler vi bl.a. dine købsdata, og hvordan du bruger appen for at gøre Netto+ mest muligt relevant for dig. Du kan læse mere i privatlivspolitikken på https://netto.dk/nettoplus/nettoplus-privatlivspolitik/ og om konceptet på netto.dk/nettoplus

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