56
fair

Aqua credit card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
40 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
12 Reports
User Feedback
23%
iOS
12 Reports
77%
Android
40 Reports
Aqua credit card - Latest Quality Issues
Android
Nov 4, 2024
high rates okay app though
Android
Nov 5, 2024
the option to pay by card is a run around use to be so simple
Android
Nov 6, 2024
extremely poor communication, no text allert due to paperless billing. Not worth 1 star. Big changes required
Android
Nov 6, 2024
app very unreliable
Android
Nov 8, 2024
not transparent.
Android
Nov 9, 2024
Errors with a mismatching expiry date, staff without knowledge and bizarrely cancelled direct debits for no reason. Unsatisfactory.
Android
Nov 13, 2024
the payment method became a bit more difficult
Android
Nov 14, 2024
why so difficult to just pay by card
iOS
Nov 17, 2024
It’s ok but could do with some improvements
The app displays the wrong card expiry date under view my card details (I think it's the date for my old card). I raised this bug via chat some while back but the issue is still there. Can be a pain as I don't travel with my physical card, so need to save it in a password manager. Not sure why I need to cancel payment by PayIt to be able to pay by card? Having the pay by card option displayed right away is more intuitive. Please bring a dark mode option.
Aqua credit card - Product Description
Manage your account anywhere, anytime, with our secure mobile app. Free to download now, we have lots of features to enable you to manage your account easily:

- View your latest balance and available credit limit
- View your latest transactions, including transactions that are still pending
- Make a payment on your account
- Set up or manage your Direct Debit
- Manage your statement preferences
- Update your contact details
- Get in contact with us and view our FAQs

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- Last name
- Date of birth
- Postcode
- Your card details OR your account number
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