Quality degradation at New Look Fashion Online  
Users report higher volume of Quality Issues than usual
57
fair

New Look Fashion Online | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
43 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
8 Reports
User Feedback
16%
iOS
8 Reports
84%
Android
43 Reports
New Look Fashion Online - Latest Quality Issues
Android
Nov 9, 2024
Very glitchy app.
Android
Nov 10, 2024
The app won't let me add a payment, it just goes straight back to the home page when I go from entering my card number to the expiry date...
iOS
Nov 10, 2024
Leopard print chiffon dress
Can't get my size in the dress I wanted
Android
Nov 13, 2024
Prices expensive for click and collect
iOS
Nov 13, 2024
Sign in
Unable to sign in after requesting a link to reset my email on more than several occasions.
Android
Nov 14, 2024
Hate it, hard to navigate and when I'm on Google I don't always want to be pushed onto the app
iOS
Nov 15, 2024
Wrong order
First time ordering, ordered boots tracksuit bottoms came no phone number to call so started chat not spoke to anyone for 40 minutes and still waiting
Android
Nov 16, 2024
Does not let me pay for the shopping in the basket. This new version is rubbish.. Very frustrating and time wasting
Android
Nov 17, 2024
Awful.Tried to change my password but none of the links worked.I will not mess about.App uninstalled & I will shop elsewhere. Another lost customer New Look.
New Look Fashion Online - Product Description
Get that New Look feeling wherever, whenever with our app. Providing you with feel-good fashion 24/7, discover everything from the latest styles to saves worth smiling about, all at the tap of a screen.

And the perks don’t end there…

• Get notifications for all the latest trends and offers.
• Discover 100s of new styles before anyone else.
• Get exclusive access to saves.
• Seen something you love? Just ‘heart’ it and buy it later.
• Enjoy a personalised homepage tailored to you.
• Share looks you love with friends and family.

#ThatNewLookFeeling is just a tap away. See you there…
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