Quality degradation at Next: Shop Fashion & Homeware  
Users report higher volume of Quality Issues than usual
36
poor

Next: Shop Fashion & Homeware | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
148 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
120 Reports
User Feedback
45%
iOS
120 Reports
55%
Android
148 Reports
Next: Shop Fashion & Homeware - Latest Quality Issues
Android
Feb 27, 2025
Cannot use the accounts page.... been like it for a good few months now. What is the point of the app if I can't look at my account??
Android
Feb 27, 2025
I've been trying to access my account for 4 days. 2 days ago I contacted customer services with my problems. they couldn't help and transferred me to IT they said they would send me an email the following day (yesterday) still waiting. Still can't access my account
iOS
Feb 28, 2025
Machine translation is terrible.
Translates everything in a row, including its own names. Some styles are translated in a hurry. It seems that the application was not tested at all.
Android
Feb 28, 2025
This app tests my patience 😩 The cart keeps on getting empty before im done shopping!!
Android
Feb 28, 2025
It jumps around
Android
Feb 28, 2025
App is generally clunky, slow and not intuitive. The login into account takes minutes!! Needs a total upgrade.
Android
Mar 1, 2025
the application is slow needs improvement, it always keep me signed out as well
Android
Mar 1, 2025
Glitchy
Android
Mar 2, 2025
When trying to load the next pay to use via tha app as my card has expired, it keeps asking me to log in. Which I do, it then goes to the account page and then straight back to logging in again. I just want to be able to pay in store, using my next pay app. I have spoken to customer service, who didn't know why this was happening and said they would issue me with a new card, but yet to see it! So frustrating!
Next: Shop Fashion & Homeware - Product Description
Shop catwalk-inspired clothing collections and aspirational, affordable homeware with the Next app. Browse thousands of clothing ranges, great home products and top fashion brands, beautifully curated in our feature-rich online catalogue!


Browse the full Next app: shop from 1000s of clothing and home products and brands
Fast, intuitive app designed for easy shopping
Order with free delivery*
Fashion: Shop men’s clothing, women’s clothing and children’s clothing
Home: Shop homeware, soft furnishings, decorative accessories and more
Download the App Store Next app for a swift, secure shopping experience on the go. 
*minimum order values apply.
What’s in the Next app?
Fashion
An extensive range across men’s, women’s and children’s clothing – shop the latest prints, trends, fashion brands, seasonal edits and every style of clothing from super-smart suits to athleisure. 
Home
From soft furnishings like cushions and throws to luxurious bedding and bed sets, get all your homeware in the Next app. Shop by room, collection or item to narrow down your search, and discover the latest big interior design and homeware trends.
Please note that larger homeware items may be subject to different delivery options.
The best of the brands
Next has a huge selection of high-street and catwalk fashion brands for you to choose from. From adidas to Armani and River Island to Reebok, we stock a whole host of designer clothing and homeware from your favourite fashion names. Whether you’re looking for the latest Lipsy clothing collections, the newest dresses from Warehouse or your favourite pieces from Jack Wills, simply flick through the A-Z of fashion clothing brands with the same great delivery options.
Advanced filters for specific searching
Our advanced shopping filters are designed specifically to help you navigate your way to the exact item you have in mind. Filter clothing by colour, cut, detail, price, fashion brand and more to narrow down your search, then browse the results. 
Product ratings and reviews
Read product ratings and reviews from other customers across fashion and homeware products, and let us know your own thoughts for improvements to your shopping experience. We want the Next app to be just right for you, and we’re always looking for more feedback on what our customers do – or don’t – love! 
Disclaimer
Whilst we strive to ensure our products and services are available worldwide, sometimes this may not always be the case. Certain products, features and brands within the Next app may not be available in your country. For more information, please see our terms and conditions.
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