poor

NJ TRANSIT Mobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-7 Points Past 30 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

75%

Android
79 Reports

iOS unitQ Score

iOS User Feedback

25%

iOS
26 Reports

User Feedback

25%

iOS
26 Reports

75%

Android
79 Reports

NJ TRANSIT Mobile App - Latest Quality Issues

Android

Mar 29, 2025

not working some times , you have to reinstall it

Android

Mar 29, 2025

terrible so confusing

Android

Mar 31, 2025

Installed this app in the hope of being prepared for a trip to NJ EWR airport with connecting rail service to Bergen County. I never got past signing in with Email & password. This app seems useless. I suppose I'll purchase paper tickets to be safe.

iOS

Mar 31, 2025

Completely Inaccurate

Why bother tracking the buses when they don't stop anyway? Nice to see which buses you missed. I guess you get what's expected from a government service. The only thing worse than the app is the bus itself.

Android

Apr 1, 2025

Mytix went unavailable today after working for MONTHS before. Fix this immediately.

Android

Apr 1, 2025

New update made it so you can't split payment between two credit cards. Have to use my transit wallet (utter scam).

Android

Apr 1, 2025

UI is incredibly unfriendly and complicated

Android

Apr 2, 2025

This app does the bare minimum. The functions available are limited, not user friendly & is subpar given this app is for NJT, company size, scope and the number of people who need to utilize it. Google maps provides me with better and more accurate options than the app. It's biggest plus is the ability to digitally purchase my bus passes.

Android

Apr 2, 2025

for a week now, unable to purchase tickets with error "my tix unavailable".

NJ TRANSIT Mobile App - Product Description

Using the NJ TRANSIT Mobile App, it’s easier than ever to travel throughout New Jersey to New York and Philadelphia. NJ TRANSIT information is conveniently available to you. Buy and display passes or tickets securely and get transit options on your mobile device. 

•MyTix® mobile ticketing
•My Transit Alert notifications; real time rail and bus arrival/departure information
•Trip planning for rail, bus and light rail service


Features:

• MyTix – Buy and display your pass or ticket securely on your mobile device
• MyTransit Wallet: Cash in App – store cash value to buy tickets and passes
• Rider Tools – Manage My Transit alerts for push notifications, check service advisories and plan trips. 
• My Transit Alerts – Receive push notifications of NJ TRANSIT Rail, Bus & Light Rail  travel alerts
• Trip Planner – Receive suggested options for travel to your destination
• Schedules – Make travel plans using quick station-to-station schedule for rail, bus & light rail
• DepartureVision® – Get real-time train status for your selected station
• MyBus® – View bus arrivals for your stop
• Contact Us – Provide feedback on your travel experience

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