Quality degradation at Noom: Healthy Weight Loss  
Users report higher volume of Quality Issues than usual
35
poor

Noom: Healthy Weight Loss | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
161 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
93 Reports
User Feedback
37%
iOS
93 Reports
63%
Android
161 Reports
Noom: Healthy Weight Loss - Latest Quality Issues
Android
Dec 18, 2024
The app is great! I get so much out of the daily lessons. I think it is actually my favorite part about the app. My only problem is the glitching I get when I try to look up old lessons. Hopefully it will get fixed and then I would give 5 stars. I also wish there was a glp-1 document/tracking portion to eliminate all of the other apps I have to keep up with my weight loss and meds. Just a thought!
Android
Dec 18, 2024
I buy lots of foods with UPCs and my favorite store is Aldi. 25% of barcodes won't scan. I'm happy to return to this review as the percentages go up... Kroger is my second favorite store.
Android
Dec 18, 2024
Noom med does not use GP. I was assigned a dermatologist with no knowledge of medication interactions. No second opinion given. I was kicked off the program with a partial refund and 3 months of medication that I don't know what to do with.
Android
Dec 19, 2024
Glitchy app - frequently doesn't load well. The barcode scanner has a lot of difficulty picking up a barode - when compared to lose it, lose it scanner is way better and less rage inducing. Making custom meals is challenging, even when nutritional information is added it won't categorize things in colours. There should be a custom meal where you add the ingredients and have it colour code it in that way. TLDR: Concepts are good. Execution could use a lot of improvement.
Android
Dec 19, 2024
Mission getting my subscription started, no confirmation till 12 hrs+ later after I had deleted the app thinking it didn't work. When I went to cancel offered me a discount, then a better discount but it feels like a money grab. Super expensive, only shows prices in GBP not in NZD or any other currency for that matter. I will try the trial but I doubt I will pay a monthly subscription with how it has been so far.
Android
Dec 19, 2024
They randomly move the goal.posts without explaining why. For example I just had 10% wiped off my daily calorie allowance (with no other changes in my context) and customer support just say "yeah, we decided to change things and didn't communicate it". They still can't explain why. If you're paying a lot of money si.ply for calorie guidance, this is a huge problem. Also, something has been working for me for a year has now. Wen changed into something that doesn't work for me.
Android
Dec 19, 2024
The app is super slow to load. Freezes. The program has a lot to offer with courses, food, and weight tracking/logging....but good luck getting into the app to do it. Deleted/reinstalled 3 times. Restarted phone... deleted cache... it's a flaw in the programming. Overall, it's 3. Noom has value, but paying money to be frustrated 3 times a day seems silly. 🤷🏼‍♀️🤷🏼‍♀️
Android
Dec 19, 2024
I like the program and psychology tips, but the app itself has had so many issues. Everything is no longer loading properly, and every update seems to make things glitch worse. I've followed all of the directions to resolve these issues, but there's no point in paying for an app that just doesn't work.
Android
Dec 19, 2024
Mixed - it keeps advertising to me that I can log my meals with a photo - But the feature doesn't work in the UK. I logged my meals for a number of months, I lost 4 lbs, not a lot but something... logging meals is laborious. also the save meal function is not working which would have sped things up. I like the lessons and the exercise classes.
Noom: Healthy Weight Loss - Product Description
Looking to get healthy for the long term?

Any program can tell you to eat less and move more. 

Noom is different. 

On average, Noom Weight users lose 15.5 pounds over 16 weeks. Based on our studies, users lost 2x more weight with Noom than when trying to lose weight on their own. 

Through a powerful combination of psychology, technology, and human coaching, Noom empowers you to make healthier choices by better understanding yourself and your behavior.

Noom gives you a clear, actionable plan to reach your goal weight and the tools to track your progress along the way. We provide accountability and support to help you stay consistent day-to-day and motivated long-term. 

Our users love Noom, with 95% saying Noom is a good long term solution for weight loss, and 98% saying Noom helps change your habits for good 

Here’s a preview of some of our features:
-- Food logging with over 1 million food items in our food database
-- Thousands of simple, healthy recipes
-- Meal plans from registered dietitians
-- Over 1,000 interactive lessons that move at your own pace discussing topics like the psychology of weight loss, mindful eating, goal setting, and so much more
-- Personal health insights to track your progress and identify areas to improve your lifestyle
-- Circles of community members who share your interests
-- Water tracking feature to help you stay hydrated
-- Connect with Health App to help yourself stay on top of trends in your activity
-- Connect your devices to track all your activity in one place (Fitbit, Misfit, Garmin, Withings, smart scales, and more)
-- Maintenance Mode for those who have reached their goal weight but want to maintain it
-- Option to connect with a health coach for personal coaching sessions

Discover why Noom has been featured in The New York Times, WebMD, PEOPLE, Shape, Forbes, and more. 

Sign up for a trial today and join millions of Noom users on their journey toward a healthy, sustainable life!

For CCPA: "Do Not Sell" Policy for California Residents, please see https://www.noom.com/ccpa-do-not-sell/
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