fair

Nordea Mobile - Finland | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

2 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

Work at Nordea Bank? Unlock additional insights

Android unitQ Score

Android User Feedback

66%

Android
44 Reports

iOS unitQ Score

iOS User Feedback

34%

iOS
23 Reports

User Feedback

34%

iOS
23 Reports

66%

Android
44 Reports

Nordea Mobile - Finland - Latest Quality Issues

Android

Nov 9, 2024

No need to have Finnish ID to authorize some services sometimes it can be inconvenient... otherwise good services

iOS

Nov 9, 2024

Incomplete iOS 18 support

Could you please add support for the dark mode icon? Dark mode support has been implemented inadequately anyway, as the top bar has been left disturbingly blue. As such, the grey boxes work, but they look untidy. The dark mode support seems to have been made a bit hastily.

iOS

Nov 12, 2024

The latest reform messed up investment operations

Thank you so much for the 'improvement'. To access the ownership itself, you have to click several times instead of the previous one.

Android

Nov 13, 2024

Confusing UI , terrible colour scheme, laggy & buggy & frustrating .. Gone from best banking to the worst in couple years, great fail nordea.. REVOLUT FTW

iOS

Nov 13, 2024

Good app but please add dark mode icon

No issues, app is pretty fast. Could do with a dark mode icon now that it's part of iOS 18.

Android

Nov 15, 2024

I don't see any accounts at all and I don't see how much money I have in my account

iOS

Nov 15, 2024

Some feature is always unavailable or inaccessible

Whether it's loan, savings and investments, or document archives, there's always a service unavailable or inaccessible. For the largest bank in Scandinavia, this app is a disappointment, since I pay extra for “Nordea going digital”. If rather go to the bank but they won't want to see us whenever we like. So, you're stuck until they fix the next bug and create a new one. The Product Manager at Nordea engineering owes me.

iOS

Nov 15, 2024

Frequent breakdowns

Nordea's online banking has been frequently disrupted lately. For example, today I was only able to log in to my online bank in the evening.

iOS

Nov 18, 2024

announcements

Notifications can't be turned on after transfer to a new phone. "Something went wrong. Please try again" 3 months tried and the situation the same

Nordea Mobile - Finland - Product Description

Nordea Mobile is a convenient way to access your finances on the go.

See how quick and easy Nordea Mobile is to use
1. Click “Install” to download the app.
2. Log in with the Nordea ID app or code calculator.

What can I do with Nordea Mobile
• See all your finances in one place on the Overview tab. Add, hide or rearrange content to personalise your experience.
• Conveniently transfer money between your accounts or to a friend.
• Quickly pay your physical invoices by scanning them with your camera.
• Access your digital wallet – pay with Google Pay or Apple Pay.
• Log in securely with the Nordea ID app, your biometrics or a password. The choice is yours.

Convenient access to your cards
• If you forget your PIN for one of your cards, you can view it directly in the app.
• If you lose a card, you can block it temporarily or permanently. If you block the card permanently, you will automatically be sent a new card.
You can minimise the risk of fraud by limiting the geographical areas where your credit card can be used and by restricting usage for online shopping.

Deeper insight into your finances
• On the Insights tab, you can see your income and expenses at a glance. Gain deeper insights by seeing where and how you spend your income with the app’s categorisation feature.
• You can add products from other banks to the app so you have all your finances in one place.

We are here for you
At Nordea, we put our customers’ needs first. Contact us directly through the app via chat, by phone or by booking an online meeting with one of our advisers.

Our mobile banking app is designed with you in mind
We continuously update the app based on your feedback to ensure you have the best experience possible. Leave us a review or send feedback directly through the app. We would love to hear your thoughts.