poor

Nordea Mobile - Finland | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

3 Points Past 30 Days

Category: Finance

Work at Nordea Bank? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at Nordea Bank? Unlock additional insights

Android unitQ Score

Android User Feedback

53%

Android
34 Reports

iOS unitQ Score

iOS User Feedback

47%

iOS
30 Reports

User Feedback

47%

iOS
30 Reports

53%

Android
34 Reports

Nordea Mobile - Finland - Latest Quality Issues

iOS

Feb 17, 2025

Too many problems

It seems like there are some login issues, hidden products or something like that every few weeks. Please fix your environment to make it more stable. I also liked the previous Nordea Wallet. The current Tracking tab doesn't really serve its purpose.

iOS

Feb 17, 2025

Didn't work again

It would be nice if it even worked sometimes.

Android

Feb 18, 2025

Nothing works, at least not according to the instructions

Android

Feb 18, 2025

Slowed down. Payment information is not updated, even though the information is accessed several times. Or the information is only updated when it is viewed a second time. Are resources not updated? Why does the bank rely on third-party add-ons (webview) in the basic functionality of the banking program, so when there is a problem with the add-on, even logging in is not possible, aren't the problems with the bank's own functions enough? Some other programs work partially, but only in some functions do webview problems become an obstacle.

iOS

Feb 21, 2025

A good app

Too often some function doesn't work. Usually it's stock trading that can't be opened. Otherwise, it's a good application that can do everything you need. A couple of years later, still the same problems.

iOS

Feb 25, 2025

feedback

It was promised two years ago that you could pay for purchases at the checkout with your mobile phone when the Vallet app was removed and nothing similar has come about?

iOS

Feb 26, 2025

Unnecessary hassle !

When I confirm a payment using the facial recognition software; WHY ON EARTH do I have to use that ridiculous card calculator as well ? YOU ALREADY KNOW ITS MY FACE ! God bless … From a customer since 1965!

iOS

Feb 27, 2025

Cannot copy my previous payment

I have to pay for some sports activities using wire transfer, unfortunately I cannot create a payment using another as a template “kopioi uudeksi maksuksi”. The feature described above I need more often than paying a regular bills (as they are converted to e-maksu)

Android

Feb 28, 2025

The score is high but it doesn't deserve it. It should have been 2.5.

Nordea Mobile - Finland - Product Description

Nordea Mobile is a convenient way to access your finances on the go.

See how quick and easy Nordea Mobile is to use
1. Click “Install” to download the app.
2. Log in with the Nordea ID app or code calculator.

What can I do with Nordea Mobile
• See all your finances in one place on the Overview tab. Add, hide or rearrange content to personalise your experience.
• Conveniently transfer money between your accounts or to a friend.
• Quickly pay your physical invoices by scanning them with your camera.
• Access your digital wallet – pay with Google Pay or Apple Pay.
• Log in securely with the Nordea ID app, your biometrics or a password. The choice is yours.

Convenient access to your cards
• If you forget your PIN for one of your cards, you can view it directly in the app.
• If you lose a card, you can block it temporarily or permanently. If you block the card permanently, you will automatically be sent a new card.
You can minimise the risk of fraud by limiting the geographical areas where your credit card can be used and by restricting usage for online shopping.

Deeper insight into your finances
• On the Insights tab, you can see your income and expenses at a glance. Gain deeper insights by seeing where and how you spend your income with the app’s categorisation feature.
• You can add products from other banks to the app so you have all your finances in one place.

We are here for you
At Nordea, we put our customers’ needs first. Contact us directly through the app via chat, by phone or by booking an online meeting with one of our advisers.

Our mobile banking app is designed with you in mind
We continuously update the app based on your feedback to ensure you have the best experience possible. Leave us a review or send feedback directly through the app. We would love to hear your thoughts.