70
good
Nordea Mobile - Sweden | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
49 Reports
49 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
32 Reports
32 Reports
User Feedback
40%
iOS
32 Reports
32 Reports
60%
Android
49 Reports
49 Reports
Nordea Mobile - Sweden - Latest Quality Issues
Android
Dec 11, 2024
I don't get an invoice, money is deducted automatically and nothing is reported even though the account has been completely inactive and with 0 in balance. So if you have an inactive account with Nordea, it will be a surprise when the balance is negative and an invoice with interest appears with absolutely no warning. For reasons of principle, it will never be Nordea again. Sad because I had planned to change banks. Imagine if the electricity companies did the same, never sent any invoices and then expect interest on what was not paid.
iOS
Dec 12, 2024
Update makes the app not work
Useless, update made the app not work on my iPhone which is of an older model. I guess I'll have to change bank that protects those who want older mobiles.
Android
Dec 13, 2024
The app no longer works when I log in, it logs me out automatically. Fix your app please
iOS
Dec 14, 2024
Functional
Functional and simple app, however, lacks being able to trade.
Android
Dec 14, 2024
Can't use the Nordea app on the tablet because you require bankid and app on the same device. Useless, I don't want to have a bank ID on the pad for various reasons. I just want to go bank id on the phone.
Android
Dec 16, 2024
I have to constantly click away that I'm not interested in receiving ads/messages from Nordea or sharing the mobile's information etc. Would be nice to avoid that every single time you log in to the app.
iOS
Dec 16, 2024
Scanning
In your app, you always have problems scanning amounts which have to be entered by hand
Android
Dec 17, 2024
stopped working with my operating system. forcing me to get a new phone even though this one was completely fine. why couldn't they just have kept the app up to date? this phone isn't even that old
iOS
Dec 18, 2024
Payments
Too bad you have removed the ability to see upcoming payments BEFORE payment date. It would make it much easier for us "old people" to see if the money in the account is enough! This applies to both direct debit and payments that we make ourselves. They just "disappear" and are not visible until the date of payment. Frustrating!
Nordea Mobile - Sweden - Product Description
Nordea Mobile With the mobile bank you can do everything you use the bank for in your everyday life: transfer money, check your balance, pay bills, buy and sell funds and much, much more. You can see how you spent your money and some greater control over your finances. You can try out the demo version of the app without signing in. Access it through Menu, before signing in, and familiarize yourself with the app. All information in the demo version is fictional. Examples of what you can do in Nordea’s mobile banking app • In the Overview tab, you can see all your finances in one place. Add, hide, or rearrange the content on the Overview page to personalise your experience. • Conveniently transfer money between your accounts or to a friend. • Quickly pay your physical invoices by scanning them with your camera. • Access your digital wallet – pay with Google Pay or Apple Pay. • See and manage your savings. Start saving or trade with funds and equities. • Log on securely with BankID, your biometrics, or a personal code. The choice is yours. Convenient access to your cards • If you forget your PIN for one of your cards, you can view it directly in the app. • If you lose one of your cards, you can block it and get a new card automatically sent home to you. • You can minimise the risk of fraud by limiting the geographical areas where your card can be used and by restricting usage for online shopping. A deeper insight into your finances • On the insights tab, your spending is divided into categories to give you a deeper understanding of your finances. • You can add other banks to the app so you can have all your finances in one place. We are here for you At Nordea, we put our customers’ needs first. Contact us directly through the app via our online chat, by phone or by booking an online meeting with an adviser. The mobile banking app is designed with you in mind We continuously update the app based on your feedback, to ensure you have the best experience possible. Leave us a review or send feedback directly through the app. We would love to hear your thoughts.
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