55
fair
Nordstrom Rack | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
30%
Android
23 Reports
23 Reports
iOS unitQ Score
iOS User Feedback
70%
iOS
54 Reports
54 Reports
User Feedback
70%
iOS
54 Reports
54 Reports
30%
Android
23 Reports
23 Reports
Nordstrom Rack - Latest Quality Issues
iOS
Jan 25, 2025
Can’t view
When I open app it staying large letters can't see items
iOS
Jan 25, 2025
Very disappointed
I have been waiting for an order I placed to arrive. I received a notice that my pkg arrived. I was so excited until I saw this small very light box. It wasn't my order. Now I have to jump through hoops to repurchase the items and I won't receive a refund until they receive the wrong item back!! Already one of my items is no longer available. I am returning this hideous $450 blouse and not reordering anything else from Nordstrom or Nordstrom Rack ever again. Their customer service used to be so much more kind and helpful now it's outsourced people who don't care at all!
iOS
Jan 25, 2025
Long shipping time
It has very long shipping time and no same day store pickup option. Also has high limit for free shipping!
iOS
Jan 26, 2025
Miracle swimsuit that never arrived!
I have been waiting for two weeks and it is a week overdue. Called and they said it is lost but now the refund will take 12 days… not pleased!
iOS
Jan 26, 2025
App has glitches on mobile
App has glitches
iOS
Jan 28, 2025
Stuck on info page
My app has been stuck for several weeks on an info page and I cannot access the app.
iOS
Jan 28, 2025
Horrible customer service
Have to call and they take FOREVER
Android
Jan 29, 2025
Horrible experience in finalizing my order. Don't know if it went thru or that. Therefore I am uninstalling your app.
Android
Jan 30, 2025
No live chat with costumer service
Nordstrom Rack - Product Description
The Nordstrom Rack app for iPhone and iPad puts the brands you love up to 70% off right at your fingertips. Plus, it gives you instant access to exclusive flash sales—all from the same app! APP FEATURES Shop new arrivals, markdowns and sales on the go. Scan in store or at home to find other sizes or colors online. Take a picture of an item to find something similar. Toggle in the app for daily flash sales and limited-time shops. And enjoy free shipping on orders over $89 and easy 45-day returns by mail or to any Nordstrom Rack, Nordstrom Local or Nordstrom store in the U.S. GET $5 OFF IN OUR APP Download the Nordstrom Rack app now for this offer. Valid for first-time app download only. For terms and conditions, go to www.nordstromrack.com/promo/nordstromrackapp ABOUT NORDSTROM RACK Nordstrom Rack is where style meets savings. We offer the most current trends and brands you love up to 70% off original prices—each and every day. Whether you prefer the convenience of online shopping or crave the thrill of treasure hunting at one of our many stores, we’ve got you covered.
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