Quality degradation at NORMAL  
Users report higher volume of Quality Issues than usual
26
poor

NORMAL | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
28%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
57 Reports
User Feedback
72%
iOS
57 Reports
28%
Android
22 Reports
NORMAL - Latest Quality Issues
iOS
Nov 11, 2024
CAN'T SCAN MY CARD!!
When I try to scan my card when I log in, it doesn't work!! Me and my friend have probably been sitting here for fifteen minutes and are still trying to solve it. And when I want to register it manually, it says that I should "try again" ASSO FIX THIS!!!
Android
Nov 11, 2024
Doesn't work. I don't want to scan my card, which you so badly want.
Android
Nov 12, 2024
Does not allow to add a debit card. Auto-add doesn't take a picture, and manual insertion doesn't open.
Android
Nov 13, 2024
Cant register my card by camera or manually
Android
Nov 13, 2024
It won't let me add my card manually. It just spins and spins. I can't take a photo as my card info is on the back and won't pick it up.
Android
Nov 14, 2024
I can't create an account, French numbers are not supported
iOS
Nov 15, 2024
😤
I type in my number but it just says we unfortunately couldn't find this number..??
iOS
Nov 16, 2024
Doesn't quite understand
I've been using the app for a long time, but it has apparently stopped counting my purchases? I've written the card in, but it just doesn't make any sense because I buy things all the time from there, but none of it is in the app. I like the app, it's just a bit confusing.
iOS
Nov 17, 2024
Don't know
It's strange that you can't make all the bets on the app without having to scan your payment card
NORMAL - Product Description
I NORMAL har vi ikke tilbud, men derimod masser af varer til fast lav pris. I appen kan du blive medlem af en unik kundeklub, der gør det endnu sjovere at handle i NORMAL.

NORMALs app er "noget for noget". Vi lærer dig lidt bedre at kende - til gengæld får du sjov, spil, konkurrencer, nyheder og chancer for at vinde gode præmier - fx dine penge tilbage, når du handler i NORMAL. 

Du kan blandt andet spille spil hver dag, vinde præmier når du handler hos NORMAL, gemme dine kvitteringer, vælge din favoritbutik og læse nyheder. Hyg dig med alle funktionerne i NORMALs app-univers - det eneste vi skal have til gengæld, er lidt info om dig, to minutter af din tid og lidt plads på din telefon. Det er helt normalt.

Hent appen for vores skyld - men da også for din egen!
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