fair

Norwegian Travel Assistant | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-3 Points Past 30 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

79%

Android
64 Reports

iOS unitQ Score

iOS User Feedback

21%

iOS
17 Reports

User Feedback

21%

iOS
17 Reports

79%

Android
64 Reports

Norwegian Travel Assistant - Latest Quality Issues

Android

Dec 13, 2024

Slow, buggy, unreliable, crashes, freezes. This app is scary to use. Because you spend money. Same as most apps. Release and update broken software. 1/10 Quality.

Android

Dec 16, 2024

boarding pass doesnt appear

iOS

Dec 17, 2024

Can’t see my trips

I can't see my trips. It lasts during 2 years. I wrote about the problem, but no answer

Android

Dec 17, 2024

When you go into the app to check in on the return trip, it says that you have no trip in the pipeline.

Android

Dec 17, 2024

I have my page on Norwegian but I never find it and it just gives me the wrong password I've called them and they were going to help me but nothing has happened

iOS

Dec 18, 2024

Frequent Flyer

Customer service does not exist. Switched from SAS in connection with status match, but the problem is that when you book your status is not applied so you don't get any rewards.

Android

Dec 22, 2024

I wonder If this works offline, e.g., abroad, because everytime loading information takes time.

Android

Dec 22, 2024

a bit slow

Android

Dec 22, 2024

Good app but it kept crashing

Norwegian Travel Assistant - Product Description

Manage your trip with Norwegian on the move! Book flights, add Fast Track and other extras, keep track of your travel plans and get important updates about your trip – everything in one handy app.



* You’ll have all your travel documents in one easy-to-access spot – both tickets and boarding passes are stored in one handy travel folder
* Book flights directly from the travel assistant
* Add and keep track of trips that haven’t been booked with your profile
* Check in on the go – convenient and quick
* Add Fast Track and skip the queues through security – handy when you’re running late or when you just feel like spending your time on other things than standing in line
* Travelling with more bags than expected? The travel assistant lets you add extra checked bags easily
* Add seat reservations to your flights and make sure you get your favourite seat
* Get push notifications with up-to-the-minute info about your flights
* Automatic login for faster access to your information and for booking flights
* Travel archive with your previous flights
* Check if flights are on time with our flight status overview 
* Offline access – your travel information’s always there when you need it
* Passbook support for your boarding passes when you’ve checked in online



Help us improve the app!
Got tips or suggestions on what we should improve or include in the travel assistant app? We’d be glad to hear from you. Contact us at travelassistant@norwegian.com

Want to improve your unitQ Score by 20% within 30 days?

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