66
fair

Octopus Energy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: House & Home
Work at Octopus Energy? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Octopus Energy? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
197 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
197 Reports
Octopus Energy - Latest Quality Issues
Android
Dec 18, 2024
Nowt wrong with app. But twice I have emailed Octopus and no acknowledgement, no reply
Android
Dec 18, 2024
Bad, you don't see the rates in the Utilities tab
Android
Dec 18, 2024
the app doesn't work properly in regards to the ev charger
Android
Dec 19, 2024
Stuffed with idiotic gatcha type games.
Android
Dec 19, 2024
Stopped working after 3 weeks
Android
Dec 19, 2024
Hello Developer Team, for me the app always crashes when I click the button "View all meter readings". Just for information.
Android
Dec 19, 2024
The app is great and easy to use but the spin the wheel is irritating as I don't believe anyone has ever won on it! Seems like a waste of time to offer it and then time after time it comes up as zero!
Android
Dec 19, 2024
Usage graphs have stopped logging,, been a month now, had to submit manual readings, not very smart 🙄.
Android
Dec 19, 2024
It's been 3 months since it rebooted, it doesn't let me in, do something for the love of D***
Octopus Energy - Product Description
Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners