Quality degradation at OKX: Buy Bitcoin, ETH, Crypto  
Users report higher volume of Quality Issues than usual
67
fair

OKX: Buy Bitcoin, ETH, Crypto | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
1104 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
157 Reports
User Feedback
12%
iOS
157 Reports
88%
Android
1104 Reports
OKX: Buy Bitcoin, ETH, Crypto - Latest Quality Issues
Android
Jan 29, 2025
It has been eight days since I reported my problem regarding my deposit that did not go through. However, until now, no solution has been provided to return the funds to my wallet so I can withdraw them. They always have an excuse, saying they cannot offer a precise timeframe. I looked through previous messages here and saw many others facing the same issue. I am still in contact with the SEC to help resolve this matter because it is very frustrating.
Android
Jan 29, 2025
I left there, I wanted to test the bot I created, dig bot, but it doesn't work, support keeps writing that the price is out of range, although I put it below the market price and above for sale. But they allowed me to withdraw the amount from there.
Android
Jan 29, 2025
I created an account and bought crypto in 2023 and one day in 2024 I am told that I can no longer do anything, neither withdrawal nor transfer because France is no longer eligible. And impossible to recover my cryptos.
Android
Jan 29, 2025
Despite multiple tried to upload the documents it was failed so I wasn't able to verify my account and when I have chat with customer service they claimed I can't use thier service and they have to close the and they refuse to provide any reason or disclosure any info why is that , if any one have explaination please let me know
Android
Jan 29, 2025
It's bad to update the application, it takes forever to check, funny.
Android
Jan 29, 2025
I can't register the documents. I tried my driver's license and ID. S22ultra
Android
Jan 30, 2025
What even is this. I can't do anything! You people just stole my money from me. I was doing something for MY JOB and you people just restricted my account for nothing. Now I can't do anything, I can't reach my money. I've sent countless emails SOMEBODY STOP THIS ALREADY
Android
Jan 30, 2025
I can't log in, the verification code never arrives via SMS, neither from the app nor from the website, exchange in decline 👎
Android
Jan 30, 2025
Once I click on a Chain, OKX wallet switch to that Chain automatically, I don't like that feature. Lls
OKX: Buy Bitcoin, ETH, Crypto - Product Description
OKX is one of the most trusted cryptocurrency exchange apps in the world to buy Bitcoin (BTC), Ethereum (ETH), Ripple XRP, Tether USDT, WorldCoin (WLD), Shiba Inu (SHIB), and other cryptos.

ONE-STOP CRYPTO EXCHANGE
● We offer diverse asset classes for millions of crypto traders in over 200 countries. We provide spot and derivatives trading services with hundreds of cryptocurrencies available, including Bitcoin (BTC), Ethereum (ETH), Ripple XRP, Shiba Inu, USDT and OKB.
● We provide secure and reliable cryptocurrency management services and support over 400 crypto trading pairs for spot and contract trading. 
●If you are new to Crypto, you can switch to the Lite version of the app to easily buy, sell, and earn cryptocurrency.
● Buy top cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH) and USDT, with a debit or credit card within minutes. P2P Trading allows you to buy bitcoin and crypto from other users in your local currency. Transactions are carried out via stringently-vetted service providers. And you can choose providers based on the quotes they offer.
● See your portfolio’s profit and loss (PnL) performance trend over a daily, monthly or a self-selected period with our new asset analysis feature. We also provide financial, data analytics, pool mining, and crypto wallet tools to allow you to manage your investment portfolios.
● With our unique semi-offline multi-signature technology and our hot and cold wallets, we’ve taken an all-encompassing view of security to ensure the safety of your crypto assets.
● Not a trader? Put your crypto to work with Earn, our easy-to-use portal to the world of DeFi and other ways to earn passive income on your crypto. Hold your crypto and earn up to 30% APY.
● Let our Crypto Trading Bots work for you. Choose from many bots, including Spot Grid, Futures Grid, DCA (Martingale), Iceberg, TWAP and more, with customizable AI-backed or manual parameters.

GET CRYPTOCURRENCY INSIGHTS AND ALERTS
● Our Learn platform provides blockchain market insights and crypto trading tutorials that help you learn how to buy bitcoin and crypto, earn passive income, create professional trading strategies and stay on top of the crypto industry and markets.
● Set price alerts to receive real-time notifications on your favorite cryptocurrencies. You can also view bitcoin and crypto prices and adjust your trading strategies.

OKX Wallet
OKX has a robust OKX Wallet where you can view all your assets under different DeFi protocols and blockchains in one place. Enter Web3, thousands of DeFi and GameFi experiences at your fingertips, such as Aave, Uniswap, Axie Infinity, select DAOs, and many more.

SUPPORTED CRYPTOCURRENCY ASSETS
Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Cardano (ADA), Bitcoin Cash (BCH), OKC Token (OKT), Dogecoin (DOGE), Polkadot (DOT), Tether (USDT), Avalanche(AVAX), Polygon (MATIC), Litecoin (LTC), Chainlink (LINK), Internet Computer (ICP), Stellar (XLM), Theta Network (Theta), Uniswap (UNI), Tron (TRX), Algorand (ALGO), Filecoin (FIL), Cosmos (ATOM), Monero (XMR), EOS, AAVE, USDC, Shiba Inu (SHIB), NEO, Tezos(XTZ), Bitcoin SV (BSV), Ripple XRP, Uniswap (UNI), Decentraland (MANA), SAND, MIOTA (IOTA), Axie Infinity (AXS), Harmony (ONE), Near Protocol (NEAR), ENJ, Maker (MKR), Stacks (STX), Basic Attention Token (BAT), PEPE COIN, Bitcoin Ordinals BRC-20, WorldCoin (WLD), and many other cryptocurrencies.

CUSTOMER SUPPORT
Whether you’re an experienced crypto trader or brand new to bitcoin and cryptocurrency, our Customer Support team is here to help. For assistance, email us at support@okx.com.  24/7 support is available in multiple languages.

ABOUT OKX
OKX is an innovative cryptocurrency exchange that serves all your needs for Bitcoin and Crypto.
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