59
fair
Ola Cabs | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
4994 Reports
4994 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
257 Reports
257 Reports
User Feedback
5%
iOS
257 Reports
257 Reports
95%
Android
4994 Reports
4994 Reports
Ola Cabs - Latest Quality Issues
Android
Dec 19, 2024
booking takes lot of time now
Android
Dec 19, 2024
Very Bad Service
Android
Dec 19, 2024
Ola app has become a spam adware app. Throwing loan ads, food ads, scooter ads, and all sort of annoyance. I prefer UBER mostly now. Its cheap and clean.
Android
Dec 19, 2024
Unable to view coupons list which provided by OLA due to driver collected extra charge..
Android
Dec 19, 2024
I ordered dinner after work and waited for over an hour, only for the order to be canceled. This isn't the first time this has happened. If nighttime deliveries are not feasible, it would be more transparent to communicate this upfront rather than allowing customers to place orders, waste their time, and make payments. While I understand the refund process is in place, the inconvenience caused is unacceptable. Please address this issue to prevent it from happening ag
Android
Dec 20, 2024
1 star for the bike drivers asking double money than ola decides, in udaipur. How can they cancel rides and face no consequences but we do face such consequence, 3 drivers cancelled rides, everyone asked almost double price than what ola decided, 2 were collaborating with each other where one who got ride request cancels ride and offer me to go with another guy for almost double fare that too with another passenger i.e. 2 passengers on single bike.
Android
Dec 20, 2024
Worst experience ever since 3 months. Developers and owner didn't solve customers problem. No both side communication exists so that customers can connect to the Ola to rise your own issues and difficulties to Ola.
Android
Dec 20, 2024
Not being able to get the invoice. The app is asking for email id but not letting me enter the email id.
Android
Dec 20, 2024
if we book auto , you're sending car prime,it is so burden to us.it is so bad
Ola Cabs - Product Description
Say Ola to a better value rideshare. Ola offers you nicer, safer and fairer ways to book your rides. With more than 300,000 drivers & taxis in 100+ cities worldwide, we have got you covered in India, Australia, New Zealand and the UK! Book your next Ola ride in just a few taps. Get a referral code from your friends and get exclusive referral offers! ● Enter the destination to check fares ● See all available travel options near you ● Pick your choice of ride ● Get instant confirmation with trip details ● Track your car in real-time Some of the popular travel options available on the Ola app are: ● Auto: The fastest way to book autos without the hassle of waiting & haggling for price ● Share: Book up to 2 seats to share AC cars with others travelling on the same route. Save up to 50% on regular cab fares ● Share Express: Save time & money by travelling in shared cabs on fixed routes ● Micro: Book the cheapest AC taxi in town starting at just Rs. 6/km ● Mini: Travel in comfy AC hatchbacks at pocket-friendly fares ● Prime Sedan: Top sedans with free Wi-Fi & top-rated drivers ● Prime Play: High-rated Prime Sedans with free in-cab entertainment. Enjoy movies, music, live video streaming & more on the go ● Prime SUV: Spacious SUVs with more seats, free Wi-Fi & top-rated drivers ● LUX: Travel in top-of-the-line luxury cars at unbeatable fares ● Outstation: Ride out of town at affordable one-way & round trip fares with free in-cab entertainment. Enjoy songs, movies, live video streaming & more. ● Rentals: The affordable car rental service for all your city tours. Choose from flexible hourly packages to rent cabs driven by our top-rated partners All our vehicles come equipped with onboard GPS for route navigation. See all your available ride options in the app. Invoices will be mailed to you immediately after you’ve completed your journey. More benefits of using Ola: ● Multiple ways to pay: Pay for your trips in cash or via multiple cashless options like Ola Money, UPI, debit card, credit cards etc ● Know fares & ride features: Check fares & various features of a ride category before booking ● Ola Play: Enjoy free in-cab entertainment in Prime Play, Prime SUV, Lux, Outstation and other select rides. Play songs, Videos, movies, TV shows and more on the go! ● Schedule a ride: Choose ‘RIDE LATER’ to book a cab/taxi in advance from anywhere ● Travel with safety: Share your travel plan with family & friends so they can track your vehicle & know you are safe You can also tag work or business-related trips as Corporate rides. You’ll get invoices for these rides at your official email address. Companies can use Ola Corporate to easily track & sponsor rides for employees. Got questions? Visit the Ola support website (https://help.olacabs.com/support/home) for more information or write to us at support@olacabs.com. Stay up to date on all our exciting offers and latest happenings by connecting with us online. ● Follow us on Twitter - https://twitter.com/Olacabs ● Like our Facebook page - https://www.facebook.com/Olacabs/ ● Follow us on Instagram - https://www.instagram.com/olacabs/?hl=en
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