60
fair

Ola Cabs | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
3760 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
222 Reports
User Feedback
6%
iOS
222 Reports
94%
Android
3760 Reports
Ola Cabs - Latest Quality Issues
Android
Apr 2, 2025
This is one of the worst applications. I am unable to search any location. It is recommended to locate the location on the map 🤣. It is unable to search locations like Sodala, Shyam Nagar Metro Station, Ram Nagar Metro Station...
Android
Apr 2, 2025
no option to log my issue. call don't go through. customer support or customer care doesn't exist.
Android
Apr 2, 2025
slow service
Android
Apr 2, 2025
Worst app..the food order wasn't delivered at all after 2 hours of ordering and the delivery partner has blocked the number.
Android
Apr 2, 2025
worst app ever, driver accpts to drive n then didnt came n when i called him he says no nothing is booked , app doesnt even know who is real or fake auto deivers
Android
Apr 2, 2025
very bad service, half of the order was missing and when approached to the customer service they say that they are sorry but can't give refund, this isn't fair very very very bad and worst service, I don't recommend anyone to use this , the customer care is waste they don't respond properly
Android
Apr 2, 2025
worst service booking to late time west.west drivers extra money asking
Android
Apr 2, 2025
This is the worst service I have ever seen , 2 times I have paid extra cash becoz of driver's demand and I have reported also, I got message like u got a refund rs 199 and rs 60 but I didn't got my money back till now. I don't know what type of worst things they are doing
Android
Apr 2, 2025
I ordered food, but some items were missing from my order. When I tried to contact support, there was no option to upload images, even though it shows an option to do so. However, the upload feature doesn't work. Please fix this issue.
Ola Cabs - Product Description
Say Ola to a better value rideshare. Ola offers you nicer, safer and fairer ways to book your rides. With more than 300,000 drivers & taxis in 100+ cities worldwide, we have got you covered in India, Australia, New Zealand and the UK!

Book your next Ola ride in just a few taps. Get a referral code from your friends and get exclusive referral offers!

● Enter the destination to check fares
● See all available travel options near you
● Pick your choice of ride
● Get instant confirmation with trip details
● Track your car in real-time

Some of the popular travel options available on the Ola app are:

● Auto: The fastest way to book autos without the hassle of waiting & haggling for price
● Share: Book up to 2 seats to share AC cars with others travelling on the same route. Save up to 50% on regular cab fares
● Share Express: Save time & money by travelling in shared cabs on fixed routes
● Micro: Book the cheapest AC taxi in town starting at just Rs. 6/km
● Mini: Travel in comfy AC hatchbacks at pocket-friendly fares
● Prime Sedan: Top sedans with free Wi-Fi & top-rated drivers
● Prime Play: High-rated Prime Sedans with free in-cab entertainment. Enjoy movies, music, live video streaming & more on the go
● Prime SUV: Spacious SUVs with more seats, free Wi-Fi & top-rated drivers
● LUX: Travel in top-of-the-line luxury cars at unbeatable fares
● Outstation: Ride out of town at affordable one-way & round trip fares with free in-cab entertainment. Enjoy songs, movies, live video streaming & more. 
● Rentals: The affordable car rental service for all your city tours. Choose from flexible hourly packages to rent cabs driven by our top-rated partners 

All our vehicles come equipped with onboard GPS for route navigation. See all your available ride options in the app. 

Invoices will be mailed to you immediately after you’ve completed your journey. 

More benefits of using Ola: 

● Multiple ways to pay: Pay for your trips in cash or via multiple cashless options like Ola Money, UPI, debit card, credit cards etc
● Know fares & ride features: Check fares & various features of a ride category before booking 
● Ola Play: Enjoy free in-cab entertainment in Prime Play, Prime SUV, Lux, Outstation and other select rides. Play songs, Videos, movies, TV shows and more on the go!
● Schedule a ride: Choose ‘RIDE LATER’ to book a cab/taxi in advance from anywhere
● Travel with safety: Share your travel plan with family & friends so they can track your vehicle & know you are safe

You can also tag work or business-related trips as Corporate rides. You’ll get invoices for these rides at your official email address. Companies can use Ola Corporate to easily track & sponsor rides for employees.

Got questions? Visit the Ola support website (https://help.olacabs.com/support/home) for more information or write to us at  support@olacabs.com.

Stay up to date on all our exciting offers and latest happenings by connecting with us online.

● Follow us on Twitter - https://twitter.com/Olacabs
● Like our Facebook  page - https://www.facebook.com/Olacabs/
● Follow us on Instagram - https://www.instagram.com/olacabs/?hl=en
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