Quality degradation at olg  
Users report higher volume of Quality Issues than usual
48
poor

olg | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: No Category
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
116 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
88 Reports
User Feedback
43%
iOS
88 Reports
57%
Android
116 Reports
olg - Latest Quality Issues
iOS
Dec 14, 2024
Default Screen
When the app opens, it defaults to the purchase tab and not the scan tab. Don't say it's for convenience; it's to encourage purchasing of tickets even if all somebody wants to do is to scan an existing ticket. It's manipulation of people who are often vulnerable to begin with. Not nice OLG.
iOS
Dec 15, 2024
Frustrating
The mobile app seems only to be good for lottery tickets. While playing a casino game it glitches, logs you out saying inactivity while playing a game. Very frustrating.
iOS
Dec 15, 2024
Was great
The app worked very well. The “scan your ticket” feature was fantastic. As of Dec 14, 2024 it does not work AT ALL! Very dissatisfied.
Android
Dec 15, 2024
Updates are messy
iOS
Dec 16, 2024
To old
I can not figure out how to buy tickets on line😖🥵
iOS
Dec 16, 2024
Pretty good
Overall ease of use would be nice for them to just post the lower dollar amounts and free tickets won in the email received and not be forced to sign into the app in order to find out what you won. I feel anything over the $2000 threshold that you need to contact OLG to claim should require you to sign in .
iOS
Dec 18, 2024
Indians scamming on scratch cards (they have an inside Man/Woman at OLG) BEWARE!!
Always recording ticketsq and numbers in some chart and putting out pure losers to sell people and they have their family come in and buy them…there's a scam going on with them trust me! They're taking out the winners for themselves and they have someone on the inside giving details!
iOS
Dec 19, 2024
Attempted to create an account
Never able to log in because of one reason or another.
iOS
Dec 20, 2024
App fails
While playing casino the system crash and takes my money like 5 times, not showing any results just close 😢😢😢 just a nice app to take your money 🥲
olg - Product Description
No description found
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