71
good
Omio: Trains, buses & flights | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
232 Reports
232 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
76 Reports
76 Reports
User Feedback
25%
iOS
76 Reports
76 Reports
75%
Android
232 Reports
232 Reports
Omio: Trains, buses & flights - Latest Quality Issues
iOS
Dec 15, 2024
Very rubbish
Very poor app, with omio booked tickets, the trip was canceled by the bus company, the bus company can not refund the money directly, let me refund through omio, but omio itinerary shows that the canceled car is still normal, there is no refund option, I can't contact customer service, there is no problem can not find anyone
iOS
Dec 16, 2024
High prices
On the PKP website, the Poznań Sopot connection costs PLN 110, in this application PLN 250 embarrassing ...
iOS
Dec 18, 2024
They don’t communicate with people
They cancelled my ride saying it gonna come at 3 am only for it to come the next day and also they kept us waiting under the cold all night without no explanation they never pick me up for return and they never gave me my money back when you call they with hang up on me and that what they did till I gave up calling
iOS
Dec 18, 2024
Poor service.
Ordered a ticket and didn't get a booking confirmation or ticket, now I'm sitting here a week after and they have promised to give feedback but nothing happens. Completely useless, choose another company if the opportunity exists
iOS
Dec 18, 2024
More expensive
I booked three plane tickets, Paris Nice on Omio. I took an EasyJet flight and on the EasyJet website, the flights were 30% cheaper
Android
Dec 18, 2024
pay attention!!! they put a recharge of 10 euros on your ticket. they tell the price was changed by the bus company but it's false. then you receive the ticket with the original price end 2 extracharge of 3 + 7 euros for prenotation rights!!!
Android
Dec 19, 2024
Wrong info about the departure of trains in UK. In the app said that the train was canceled when actually it wasn't. Fortunately I always arrive early so I had time to find out what was happened.
Android
Dec 19, 2024
why there is NO agent reply to my train ticket cancellation request for 2 days? This platform has no follow up support?
Android
Dec 20, 2024
Really convinced, Alipay paid two orders without issuing tickets, can you cancel the payment method if you can't issue tickets? , Credit card payment shows that it is currently unavailable, thinking that it is a case of using Alipay, and then there is still no ticket, and I am worried about where the money is going every day when I buy a ticket
Omio: Trains, buses & flights - Product Description
Omio: Plan, book, love the journey Our pioneering and practical booking platform helps travellers worldwide explore Europe, the United States and Canada. With Omio, customers can compare trains, buses, flights and ferries in one simple search. Choosing Omio means saving time and money while loving the journey you’re on. -Our trip planner always helps you find the best ticket for your trip. Compare and book travel tickets in 37 countries (and counting!). Join the mobile travel revolution today—more than 27 million monthly users have magical experiences with the Omio travel app, with 22 million app downloads to date. Explore different ways to travel - Endless possibilities: Countless ways to find meaningful new journeys. - Skip the line: Waiting to buy paper tickets are a thing of the past. - Book on the go: On-the-go booking so you can spend more time loving your trip! - Safety first: We're dedicated to ensuring your journey is as safe and comfortable as possible—from mobile tickets to travel safety updates. Book all your tickets in one place - All your travel options: The best train, bus, flight and ferry options that suit you. - Transport companies you believe in: More than 1000 trusted transport companies you can count on to get you where you're going. - Explore the continent and beyond: Travel seamlessly to thousands of destinations, from bustling cities in the United States to quaint towns in the European countryside and, even, Canada’s great outdoors. - Exclusive offers: Exclusive offers you can't find anywhere else. - Discount cards accepted: Save even more on your trip by using your bus or train discount cards. Support you can count on - Local response. International support: A customer service team that speaks your language, no matter where you are. - Need a little more help? We have English customer service 24/7. - Security. Privacy. Trust: Your privacy is important to us. All payments are secure (Apple Pay, PayPal, SOFORT, Alipay, credit cards, etc.). - Live trip updates and platform info: Get live updates on the status of your SNCF and Italo train as well as trains in Great Britain and National Express buses plus important platform info for SNCF trains. Our ever-expanding selection of partners includes most transportation companies in Europe, the US, and Canada! • Trains: Amtrak, National Rail, LNER, Deutsche Bahn, Eurostar, Italo NTV, NS International, Renfe, SBB, SNCB, SNCF, Scotrail, Thalys, Trenitalia, Via Rail • Buses: ALSA, BlaBlaBus, Eurolines, Flixbus, Go Buses, National Express, Ourbus, Redcoach, Rede Expressos, RegioJet • Flights: Air Canada, Alaska, American, Delta, easyJet, Eurowings, Frontier, Hawaiian, JetBlue Airways, Porter Airlines, Ryanair, Spirit, United, Vueling, WestJet, Wizz Air Contact How can we help? Need to change, cancel or alter your plans? Our customer service team is only a call or email away. Email: apps@omio.com help.omio.com/hc/en-us
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