79
good
Omio: Trains, buses & flights | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
388 Reports
388 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
165 Reports
165 Reports
User Feedback
30%
iOS
165 Reports
165 Reports
70%
Android
388 Reports
388 Reports
Omio: Trains, buses & flights - Latest Quality Issues
Android
Jan 27, 2025
I've been using the app for about a month and I have to say that I'm really happy with it. There are good overviews for planning your trips, lots of different payment methods so there's something for everyone and live notifications if a train is delayed. The app does freeze sometimes, but I would still recommend it.
iOS
Jan 27, 2025
Generally very good
Omio is convenient for booking trips, offers an intuitive interface and good connections. However, negatives include service fees that increase prices, occasional route errors and slow customer support. Good for simple bookings, but not always the cheapest option.
iOS
Jan 27, 2025
Great app for bus and train
I really like the app, one thing that really contributes to this is the ease of booking tickets. This is mainly due to the simple design of the app. I also really like the fact that you have all your tickets digitally in one app and can always track exactly when the train arrives. It is also very positive that there are many different ways to pay, especially because there are no fees. One negative point is that loading the bus and train timetables takes a long time. I actually only use the easy booking of my trips and am very happy with it.
Android
Jan 27, 2025
Absolutely does not work in the Netherlands. Information we spoke to at the train station said we shouldn't use it either. It is very expensive to use compared to buying from the machines.
Android
Jan 28, 2025
The app is intuitive and visually appealing. You can log in or browse the offers as a guest, filter by price, number of transfers and train/bus/flight. Unfortunately, the app is slower than competitors. It's particularly unfortunate that you can't filter by type of transport (i.e. RB/ICE/Flixzug). I miss the quick and clear comparison that the app promises. It's okay, but if you're really looking for bargains, you'll have to search for longer.
Android
Jan 28, 2025
The app is easy to use and ideal for booking tickets for trains, buses and more. The live notifications and timetables are helpful, but sometimes delayed. The choice of payment methods such as PayPal and Google Play is great, and the processing is super fast and smooth. Regional providers are occasionally missing, which limits the range of options. Overall a solid app with potential for minor improvements in speed and stability.
Android
Jan 28, 2025
The app offers intuitive navigation and many practical functions, such as real-time timetables and notifications of delays. The wide range of travel modes is impressive, even if some providers are missing. Payments are easy and customer service is helpful. Unfortunately, it seems that there are occasional crashes on older devices. A successful app that makes travel less stressful, but can be further optimized.
Android
Jan 28, 2025
The Omio app is helpful overall, but has some weaknesses. The navigation is mostly intuitive, but sometimes confusing. The live information on train and bus schedules could be updated more quickly, and the selection of providers is not sufficient everywhere. The various payment methods and the stable running of the app are positive. The customer service was helpful, but not always available in my language. Overall, the app is useful, but could be improved a bit.
Android
Jan 29, 2025
No tickets and 800zl disappeared from the account. The bank does not know when or if they will return
Omio: Trains, buses & flights - Product Description
Omio: Plan, book, love the journey Our pioneering and practical booking platform helps travellers worldwide explore Europe, the United States and Canada. With Omio, customers can compare trains, buses, flights and ferries in one simple search. Choosing Omio means saving time and money while loving the journey you’re on. -Our trip planner always helps you find the best ticket for your trip. Compare and book travel tickets in 37 countries (and counting!). Join the mobile travel revolution today—more than 27 million monthly users have magical experiences with the Omio travel app, with 22 million app downloads to date. Explore different ways to travel - Endless possibilities: Countless ways to find meaningful new journeys. - Skip the line: Waiting to buy paper tickets are a thing of the past. - Book on the go: On-the-go booking so you can spend more time loving your trip! - Safety first: We're dedicated to ensuring your journey is as safe and comfortable as possible—from mobile tickets to travel safety updates. Book all your tickets in one place - All your travel options: The best train, bus, flight and ferry options that suit you. - Transport companies you believe in: More than 1000 trusted transport companies you can count on to get you where you're going. - Explore the continent and beyond: Travel seamlessly to thousands of destinations, from bustling cities in the United States to quaint towns in the European countryside and, even, Canada’s great outdoors. - Exclusive offers: Exclusive offers you can't find anywhere else. - Discount cards accepted: Save even more on your trip by using your bus or train discount cards. Support you can count on - Local response. International support: A customer service team that speaks your language, no matter where you are. - Need a little more help? We have English customer service 24/7. - Security. Privacy. Trust: Your privacy is important to us. All payments are secure (Apple Pay, PayPal, SOFORT, Alipay, credit cards, etc.). - Live trip updates and platform info: Get live updates on the status of your SNCF and Italo train as well as trains in Great Britain and National Express buses plus important platform info for SNCF trains. Our ever-expanding selection of partners includes most transportation companies in Europe, the US, and Canada! • Trains: Amtrak, National Rail, LNER, Deutsche Bahn, Eurostar, Italo NTV, NS International, Renfe, SBB, SNCB, SNCF, Scotrail, Thalys, Trenitalia, Via Rail • Buses: ALSA, BlaBlaBus, Eurolines, Flixbus, Go Buses, National Express, Ourbus, Redcoach, Rede Expressos, RegioJet • Flights: Air Canada, Alaska, American, Delta, easyJet, Eurowings, Frontier, Hawaiian, JetBlue Airways, Porter Airlines, Ryanair, Spirit, United, Vueling, WestJet, Wizz Air Contact How can we help? Need to change, cancel or alter your plans? Our customer service team is only a call or email away. Email: apps@omio.com help.omio.com/hc/en-us
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