73
good
ONE – Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
482 Reports
482 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
153 Reports
153 Reports
User Feedback
24%
iOS
153 Reports
153 Reports
76%
Android
482 Reports
482 Reports
ONE – Mobile Banking - Latest Quality Issues
iOS
Mar 30, 2025
Extremely harrassing
Harrassed me about rating the app before i was able to access my money. Horrible application.
iOS
Mar 30, 2025
Statements
Mostly the app and service is great. I just wished it would show the balance after each individual transaction on the app and statements.
iOS
Mar 31, 2025
Almost 5 stars
2 issues 1 I can't add money to the card from my main bank account. 2 rewards search doesn't allow you to just search near you (example gas station). If I'm in an area idk, I want to be able to just click near me search and then just go. It doesn't even allow me to put in zip code to search the area. If yall fix those issues, this app would be perfect 🫶🏽
iOS
Mar 31, 2025
OK
The app is bit confusing to navigate at times. Too bad the title of the app doesn't mention that it is actually the card's app.
iOS
Mar 31, 2025
Fake adversamente.
I was being told that I was having I direct deposit rewards. Nothing happened. And I have direct deposit from my 2 jobs. You people are so fake.
iOS
Mar 31, 2025
Real ID
Should not be required to get a whole other Identification Card just because it has a star on it? When in reality both a state ID and state issued Driver's license require almost the exact same information to obtain either copy, as it does to obtain a “ Real ID”identification card. Makes no sense. Me nor my family deserve to take another hit financially with me not being able to spark and provide for my family and I. Until I get one and get this resolved I can't spark and that is just unacceptable and kinda ridiculous. Considering you have to obtain all 3 forms of identification the same way.
iOS
Apr 1, 2025
Refund
What ever you do they will not refund no money at all I never went a restaurant and my card was charged and all they want give it back at. I have had a dispute are but this one and they see that. I'm making I tell the world about this
iOS
Apr 1, 2025
Very Disappointing
I am very much disappointed by the efficiency of this app.
Android
Apr 1, 2025
I can't convert the app to Spanish
ONE – Mobile Banking - Product Description
Open an account for free today – with no impact to your credit score. Banking services and ONE card provided by Coastal Community Bank, Member FDIC, under license by Mastercard® International. Deposits are insured up to $250,000 per depositor. NO MONTHLY FEES • No monthly fees* or minimum balances. A BETTER GAIN PLAN • Earn 5.00% APY on your Savings balances, with eligible deposits up to $250,000. Plus, receive 1.00% APY on the rest of your savings balances.^ 3% CASH BACK AT WALMART • Earn 3% cash back at Walmart with eligible deposits, up to $50 a year. Terms apply.‡ CASH REWARDS • Earn cash back for shopping at some of your favorite brands. Cash back is added to your savings automatically. No activation, no coupons, no hassle.> FREE OVERDRAFT PROTECTION • Up to $200 with eligible direct deposits** WHAT’S BETTER THAN PAYDAY? EARLY PAYDAY. • Get your paycheck up to 2 days early.+ ADD OR TAKE OUT CASH FOR FREE • Use your ONE debit card at any Walmart cashier, MoneyCenter, or Customer Service desk with no fees. • Use your in-app barcode to take out cash for free at any Walmart MoneyCenter or Customer Service desk when you have eligible direct deposits.*** • Use 55,000+ Allpoint ATMs for free with eligible direct deposits.++ *For ONE Retail Cards purchased at an in-store retail location, a $5 ONE Retail Card fee will be applied 15 days after purchase and then every month until you apply for a ONE account, are approved, and make an additional deposit. ^ 5.00% annual percentage yield (APY) applies to the primary Savings pocket and custom pockets of customers who either (i) received $500 or more of eligible direct deposits in the previous month or (ii) have a total daily account balance of $5,000 or more. 5.00% APY also applies to Pay Autosave and Even Save balances. In all instances 5.00% APY is limited to a total Savings balance up to $250,000. All other Savings balances will earn 1.00% APY. APYs are as of 8/25/2023, but may change at any time before or after account opening. Fees may reduce earnings on this account. ^^Based on the FDIC's National Deposit Rate for Savings as of July 17, 2023. See FDIC website for more information. ‡To receive 3% cash back, eligible customers (at the time their purchase settles) must (a) have received $500 or more of eligible direct deposits in the previous month, or (b) have a total account balance of $5,000 or more 3% cash back is limited to up to $50 per year and applies only to purchases made at U.S. Walmart locations and on Walmart.com. This promotion may not be combined with other ONE promotions that offer cash back on purchases at Walmart. Terms Apply. See ONE.app/promo-terms >Cash back can be earned through the Cash Rewards Program. Terms apply. See one.app/rewards. **With eligible direct deposits totaling at least $500 in the previous month. Must be 18 or older to receive overdraft protection. Overdraft balance is due right away. Transactions eligible for overdraft protection are determined by ONE. +Direct deposit may be available up to 2 days in advance, but depends on when the employer sends paycheck data. ***Barcode withdrawals are free with eligible direct deposits totaling at least $500 in the previous month, otherwise a $3 fee per transaction applies. Debit card withdrawals are free at any Walmart Money Center or Customer Service desk. ++Allpoint Network ATM transactions are fee-free for accounts with eligible direct deposits totaling at least $500 in the previous month. For all other ATM transactions the ONE ATM Fee will apply and third-party ATM fees may be incurred. Additional terms may apply. To see full account and promotion terms and conditions, visit www.one.app/terms or call (855) 830-6200. ONE is a financial technology company, not a bank.
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