77
good
OpenTable | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
310 Reports
310 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
137 Reports
137 Reports
User Feedback
31%
iOS
137 Reports
137 Reports
69%
Android
310 Reports
310 Reports
OpenTable - Latest Quality Issues
Android
Jan 26, 2025
DO NOT USE Open Table. They do not know how to manage reservations over time zones. You will be burned. Incompetence is the best positive word I can use for this company. How they are in business is beyond me.
iOS
Jan 26, 2025
Too many sign in confirmations. I have an account
Above
iOS
Jan 26, 2025
Could be better
1. I really dislike being forced to use location services for this application. It should be the choice of the user. Granted you can get around it but get an error every time I open the app. I'm often not searching for restaurants near me. 2. Reservation invitations don't always work or don't show up for a long time. 3. I get many “oops” errors surrounding connectivity. Otherwise, the rest of the application is quite good-it's easy to make a reservation (once you get past the hoops and errors)
iOS
Jan 26, 2025
Unreliable
Open Table made a reservation for me recently. I needed to confirm with a credit card, which I did. The reservation was confirmed twice, once by email and again via text. Imagine my disappointment when we pull up to a closed restaurant. This was supposed to be a celebratory evening that turned into a complete waste of my time. Never again!!! I'll call myself and leave out the middle man. Open Table is a joke.
Android
Jan 26, 2025
This app is useless for sorting by price. You can sort by price from 2 to 4 stars. The 2 star restaurants include many very expensive restaurants. I assume restaurants choose their category, so they select 2 stars so they won't be excluded from the search results.
iOS
Jan 26, 2025
Not a smart app
You can't find some restaurants on open table. You have to find the restaurant first on google, then click on open table on that restaurants website to take you to the open table app.
Android
Jan 26, 2025
App crashes when trying to make an account
Android
Jan 27, 2025
I am very disappointed that Shoji's makes you make reservations online. 😡😡
iOS
Jan 27, 2025
Terrible service
Great food. Nice ambiance but terrible service You need to wait 30 minutes to order food There is only 1 restroom you need to wait in line to use it.
OpenTable - Product Description
The OpenTable app is your one-stop-shop for everything dining. Download today so you can: Find more ways to dine with tables, takeout and experiences Scan restaurant menus, photos, and millions of verified diner reviews from over 50,000+ restaurants worldwide Find the best of your city (or plan your next trip!) with our editorial guides Streamline your booking experience with new features such as direct messaging with restaurants and hot table alerts
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