72
good
OP-mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
46 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
40 Reports
40 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
14 Reports
14 Reports
User Feedback
26%
iOS
14 Reports
14 Reports
74%
Android
40 Reports
40 Reports
OP-mobile - Latest Quality Issues
Android
Mar 14, 2025
Keeps crashing after newest update. Even after reinstallation.
iOS
Mar 15, 2025
So bad
This app is always log. Ruins my day. Cant even give a 1 star
Android
Mar 21, 2025
keep crashing after the recent system update. cannot use strong identification anymore. OnePlus 13 Android 15 UPD. The program crashes all the time after a launch. Just tap an icon, wait 2 seconds and it closes. Cannot do anything
Android
Mar 21, 2025
The app is okay but outdated in design and lacks features found in modern banking apps. Main issues: 1) No option to create a virtual card. 2) Changing your phone number in settings doesn't work—you must visit the bank (seriously, it's the 21st century!). 3) Two types of limits: card and account, with the account limit taking priority, but this isn't mentioned. The app lets users increase the card limit beyond the account limit, which seems like a bug.
Android
Mar 26, 2025
It's ok as a banking app, but since Pivo was removed and Siirto payments are handled by the OP app the experience is much more frustrating and slow. The usability just is bad. In pivo you got a notification for a request, logged in with biometrics, payed with one swipe, done. And it was easy to categorize. None in our family can get notifications to work in the OP app (Yes all notifications are on) So we often miss Siirto payments. And the process of paying them in the app is much worse. Bad UX
Android
Mar 27, 2025
Samsung S25, Android 15 march security patch. None of the app versions work after 70.0.0 crash after couple of seconds. Currently only way to use my own bank is to spoof app version. Hopefully devs can fix this so I get security features from never app versions.
Android
Mar 28, 2025
Stopped working on my phone after latest update, app just crashes on startup
Android
Apr 1, 2025
Stutters and does not accept the payment of the invoice.
Android
Apr 2, 2025
E-invoices do not appear even though they have been ordered. When you order an e-invoice to another bank just in case, the invoices will no longer appear in OP cooperative bank, even though the e-invoices have also been ordered here.
OP-mobile - Product Description
OP-mobile is an easy and secure app for managing your main banking and insurance, wherever you are. You can also have your company’s banking services at hand. Frequently Asked Questions Question: Why does OP-mobile ask permissions to use my device's other applications, such as contacts, camera or phone? Answer: Here's why OP-mobile needs permissions, by application: • Contacts: to get the payee's phone number for a Siirto payment • Location: to locate the nearest branch office and Otto ATM and to provide directions • Phone calls: to enable you to call directly from OP-mobile the customer service numbers of OP's banking and insurance services • Photos/Media/Files: to save receipts of payments and account transactions from OP-mobile to your device • Camera: to scan a bill's barcode • Phone status: because using the Mobile key requires device information. Question: Why can't I use OP-mobile with the Developer Preview, LineageOS or other unofficial operating systems for Android? Answer: We can only guarantee the app's secure use for officially released Android versions. Question: Why doesn't fingerprint authentication work in my device? Answer: In some devices, possible shortcomings in fingerprint functionality implementation may prevent enabling fingerprint authentication on OP-mobile. Question: Where can I find my salary data? Answer: To view your salary data on OP-mobile, go to Money > Accounts and cards >Salary data. Question: My device is rooted. Will OP-mobile function normally on my device? Answer: Use of the Mobile key and fingerprint authentication is prevented in rooted devices for data security reasons. Question: Why does Google Play say that OP-mobile is not available in my country even if I am in Finland? Answer: Google determines availability of apps based on the country setting of the user's Google Account. If the country setting is other than Finland, OP-mobile is not available. Question: Why is OP-mobile not available outside Finland? Answer: You can download OP-mobile from the app store in a restricted range of countries. OP-mobile is available in the EU and EEA countries. The General Terms and Conditions for OP User IDs and OP eServices define that the OP user IDs and digital services are meant to be used in the Finnish market, and that the laws of Finland apply to this agreement. In practice, US Export regulations prevent us from displaying the application worldwide. In addition, there are countries where it is not allowed to make the application available.
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