74
good
Oral-B | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
32 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
158 Reports
158 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
105 Reports
105 Reports
User Feedback
40%
iOS
105 Reports
105 Reports
60%
Android
158 Reports
158 Reports
Oral-B - Latest Quality Issues
iOS
Mar 26, 2025
Not for 2 brushes & 2 iPhones in the same bathroom
Two brushes, two iPhones. My wife is happy with the app and insisted that I needed it too. I don't need it. One extra chore when brushing + it seems the app gets confused when I start it. For whatever reason, each time I use it, it starts registering again. Too much trouble for too little benefit. Oral B replied with some suggestions to solve the connection issue. Disconnect other Bluetooth devices? Apple Watch and AirPods—then reconnect after brushing. Not worth it. The Oral B is a great toothbrush. The app is not necessary! Oral B replied again. Kudos for their efforts. The brush tells you with pauses to move to the next area and when you're done. That's good enough for me. BTW, my wife loves the app, but she doesn't use it! Bottom line-the brush is great. The app is unnecessary IMO.
iOS
Mar 27, 2025
HUGE USABILITY PROBLEM
A smart toothbrush absolutely should proactively alert you when your battery is low. I'm constantly surprised by the battery on this "smart" toothbrush dying. Prioritize low battery alerts. Alert at the END of the session at >10% battery. Seriously, y'all. Gut the gimmicks. Nobody cares about badges.
Android
Mar 27, 2025
The real time tracking often gets lost and claims I'm brushing the opposite side of where I'm actually brushing.
iOS
Mar 29, 2025
No longer finds the device for connection
Mmm
Android
Mar 31, 2025
The app should have basic info like, what the symbols on the modes mean. It would be great to pair more than one brush to the app. I bought a 2 pack at Costco so I can have one in each bathroom, but can't sync them to the app.
iOS
Mar 31, 2025
App doesn't work
Always crashes immediately after starting. Reinstallation didn't help. I would have expected more quality for the price segment.
iOS
Mar 31, 2025
useless update Christmas 2024
And now you don't brush your teeth on Sundays! Null history! Look at your work before you put it online... Instead of drawing snowflakes, use your time to improve detection of the current brushing area.
Android
Apr 1, 2025
Terrible app. I own two oral b brushes and can only connect one. Idiotic. also user profiles should also be implemented.
Android
Apr 2, 2025
Good features available on the app. My issue is the tracking, as half the time it hasn't got a clue where you're brushing and this leads to inaccurate coverage %.
Oral-B - Product Description
Realize a superior clean with the new revolutionized Oral-B mobile experience. Studies show that the average person brushes for only 30-60 seconds, compared to the dentist- recommended 2 minutes. Also, up to 80% of people spend an insufficient amount of time brushing in at least one zone of their mouth. This includes 60% of people who either don’t brush their back molars at all or don’t spend enough time when they do[1]. At Oral-B we strive to improve those stats to help deliver a superior clean. The breakthrough technology of the Oral-B Bluetooth® enabled toothbrushes seamlessly connects to the Oral-B app to deliver brushing intelligence at the next level. The Oral-B app is your digital coach to help you brush correctly as recommended by Dental Professionals. Brush for a Clean that Wows 3D Teeth Tracking and A.I. Brushing Recognition[2] guides you in real-time as you brush. This ensures you cover all areas of your mouth and surfaces of your teeth. Assess Your Brushing Habits Pull up your brushing data summary after each guided brushing session and view your brush score to quickly see just how well you did. Get Personalized Coaching Receive individual coaching tips and insights tailored to your unique brushing behavior to see how you can improve the next time you brush. Access Personalized Insights at a Glance Browse through your personal brushing coverage to see which areas you need to pay more attention to. You can also view high-pressure dentition maps to learn where you need to apply less pressure and view trends based on your recorded brushing history – all easily filtered by week, month, and year. Track Your Gum Bleeding The unique Gum Guard[3] technology helps improve your brushing while protecting your gums. It includes an interactive gum bleeding tracker to help you capture instances of gum bleeding for better oral health. Revolutionize Your Oral Health Statistics show that brushing with an Oral-B connected toothbrush paired with the app will transform your brushing behavior. • Over 90% of brushing sessions last longer than the dentist-recommended 2 minutes with almost no instances of overly applied pressure • Over 82% of people who brushed with Oral-B SmartSeries experienced a noticeable improvement in their oral health[4] You can now connect Oral-B App with Apple Health App. This helps you track and review your brushing habits on the Apple Health App. We’ll motivate you to improve your brushing routine! **The Oral-B app connects to Oral-B iO, Genius and Smart Series electric toothbrushes with Bluetooth 4.0 compatible devices** **Check app.oralb.com for app availability and compatibility details** [1] Oral-B Motion Tracking Research. [2] 3D tracking only available at iO M9 model, AI Brushing Recognition available at iO Series & Genius X. [3] Gum Guard available for all iO Series, Genius 10000 and Genius X models. [4] After 6-8 weeks of use. Based on a practice-based trial with 52 subjects
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