47
poor
Oral-B | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
165 Reports
165 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
125 Reports
125 Reports
User Feedback
43%
iOS
125 Reports
125 Reports
57%
Android
165 Reports
165 Reports
Oral-B - Latest Quality Issues
Android
Nov 18, 2024
Why is there no way to edit or delete a session on the app. For example this last time it log my session as 35 minutes and the only thing I can edit is if I flossed my teeth, use mouthwash, or my gums are bleeding but you cannot delete the session. You would think the app would be smart enough to not log 35 minutes of me brushing my teeth and I don't even know how it did that as I turn off the toothbrush as soon as I'm done.
iOS
Nov 18, 2024
Wrong language in App Store
I live in Ukraine, but ur stores texts in russian.
iOS
Nov 18, 2024
Genius X
Excellent brush but the app via bluetooth has flaws in accuracy
Android
Nov 18, 2024
The toothbrush is ok, but the app very often does not find the brush. Then she often confuses the right with the left area. Not acceptable for a toothbrush of 300€.
iOS
Nov 18, 2024
Bad
I've been using the io 9 for over two years and NEVER does the app recognize where I'm cleaning. Also it's the app that skips entire zones, not me. Really bad and frustrating. Now I only need it to remember when to change the cartridge.
Android
Nov 18, 2024
Please have an option for the phone to just ba a timer. The brush jumps wildly round my mouth on the app and hasn't moved in reality. It has no idea where it is, I just wanted a good toothbrush, not irritating gimmicks!
Android
Nov 19, 2024
The app does not record brushing well if you hold the toothbrush in your left hand. As a left-hander I have to brush my teeth with my right hand to make the app work well. It would be good to solve this problem.
Android
Nov 19, 2024
Great brush, useless app. Bought two Oral-B iO 9. None of them were possible to connect (Bluetooth) to any of our (updated) phones. There's no obvious help for the issue in their app or web. I hope Oral-B will reach out with real guidance and not a generic "we're sorry to hear...". I expected more from the software for a product in this price range. I see a lot of bad reviews lately so I'm guessing something went wrong in the software department. Bad timing for the upcoming shopping season...
Android
Nov 20, 2024
Cannot create more than 1 profile per toothbrush
Oral-B - Product Description
Realize a superior clean with the new revolutionized Oral-B mobile experience. Studies show that the average person brushes for only 30-60 seconds, compared to the dentist- recommended 2 minutes. Also, up to 80% of people spend an insufficient amount of time brushing in at least one zone of their mouth. This includes 60% of people who either don’t brush their back molars at all or don’t spend enough time when they do[1]. At Oral-B we strive to improve those stats to help deliver a superior clean. The breakthrough technology of the Oral-B Bluetooth® enabled toothbrushes seamlessly connects to the Oral-B app to deliver brushing intelligence at the next level. The Oral-B app is your digital coach to help you brush correctly as recommended by Dental Professionals. Brush for a Clean that Wows 3D Teeth Tracking and A.I. Brushing Recognition[2] guides you in real-time as you brush. This ensures you cover all areas of your mouth and surfaces of your teeth. Assess Your Brushing Habits Pull up your brushing data summary after each guided brushing session and view your brush score to quickly see just how well you did. Get Personalized Coaching Receive individual coaching tips and insights tailored to your unique brushing behavior to see how you can improve the next time you brush. Access Personalized Insights at a Glance Browse through your personal brushing coverage to see which areas you need to pay more attention to. You can also view high-pressure dentition maps to learn where you need to apply less pressure and view trends based on your recorded brushing history – all easily filtered by week, month, and year. Track Your Gum Bleeding The unique Gum Guard[3] technology helps improve your brushing while protecting your gums. It includes an interactive gum bleeding tracker to help you capture instances of gum bleeding for better oral health. Revolutionize Your Oral Health Statistics show that brushing with an Oral-B connected toothbrush paired with the app will transform your brushing behavior. • Over 90% of brushing sessions last longer than the dentist-recommended 2 minutes with almost no instances of overly applied pressure • Over 82% of people who brushed with Oral-B SmartSeries experienced a noticeable improvement in their oral health[4] You can now connect Oral-B App with Apple Health App. This helps you track and review your brushing habits on the Apple Health App. We’ll motivate you to improve your brushing routine! **The Oral-B app connects to Oral-B iO, Genius and Smart Series electric toothbrushes with Bluetooth 4.0 compatible devices** **Check app.oralb.com for app availability and compatibility details** [1] Oral-B Motion Tracking Research. [2] 3D tracking only available at iO M9 model, AI Brushing Recognition available at iO Series & Genius X. [3] Gum Guard available for all iO Series, Genius 10000 and Genius X models. [4] After 6-8 weeks of use. Based on a practice-based trial with 52 subjects
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