51
fair
Orangetheory Fitness | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
19 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
36 Reports
36 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
31 Reports
31 Reports
User Feedback
46%
iOS
31 Reports
31 Reports
54%
Android
36 Reports
36 Reports
Orangetheory Fitness - Latest Quality Issues
Android
Dec 7, 2024
The apps keep crashing and is unable to sync with Google and system calendar. The only option is to uninstall and install it every few days.
iOS
Dec 8, 2024
Performance details not updated in the latest app.
The new app has too many functional bugs. The app doesn't record performance data nor write to apple health. Support doesn't respond after initial greeting, multiple support requests/emails wasted.
Android
Dec 10, 2024
I've been having a lot of issues with the app lately. It won't open. I have reset the password so many times but it still doesn't work. I almost missed my workout because I did not remember the exact class time and could not open and check on the app. I wish the website had some class booking feature too. The app is really disappointing.
Android
Dec 11, 2024
It doesn't tell me when I'm off the waitlist. I have to call or look at my emails to see if I made it in the class. For how much we pay for the membership it would be nice to have an app that worked. The old app was fine ans was more user friendly, easy on the eyes and actually worked.
iOS
Dec 12, 2024
New App is so much harder to use
All the scrolling is so confusing, and it drops classes I've signed up for. I'm fine with a change, but the latest update has done nothing to improve the app and everything to make it harder to use.
iOS
Dec 12, 2024
UI needs work
The new UI is frustrating. The scrolling function does not work well. Trying to get to a day but it goes on by and can too easily book the wrong day. The indicator that a class is booked is three dots?? That's not usually an indicator of something confirmed. The studio is great. The new app does not measure up.
iOS
Dec 13, 2024
App terrible. Classes great
The latest app version has issues. Calendar very confusing. Go back to the version that worked!
Android
Dec 14, 2024
Can't get in to app. "Too many requests"
Android
Dec 15, 2024
The update is horrible... not even showing any available classes
Orangetheory Fitness - Product Description
Orangetheory Fitness is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out, giving you a longer, more vibrant life. And with our next generation mobile app that takes the guesswork out of your workout, we make it simple for you to track your progress and experience life-changing results. We've combined the following features into one seamless experience: - Search and book Orangetheory classes across multiple studios at once - View and manage favorite studios at a glance - Track workout stats in real time - Manage out-of-studio workouts - Sync classes with your favorite calendar app - Integrates with the Apple Health and sync your out of studio workouts More details: CLASSES Book and cancel classes Purchase class packs Join a waitlist and get notified when you have a spot in the class STUDIOS Find Orangetheory studios near you and save your favorite locations See schedules for all Orangetheory studios View promotions from your local studio WORKOUT STATS Track all your favorite workout stats from the studio Connect your Apple Watch to our heart rate monitoring system using the OTbeat Link and track workout results in real time. More Results leads to More Life. Download the Orangetheory Fitness app today!
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