19
poor
OTC Health Solutions | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
47%
Android
82 Reports
82 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
93 Reports
93 Reports
User Feedback
53%
iOS
93 Reports
93 Reports
47%
Android
82 Reports
82 Reports
OTC Health Solutions - Latest Quality Issues
iOS
Mar 31, 2025
Never works
This app hardly ever works. It never gives me a balance! It won't let me shop online!
Android
Mar 31, 2025
downloaded is last week, and it is so difficult to use. It doesn't keep me signed in. you have to click so much to find what info you need, always searching, then giving up. It also doesn't let you shop online, so when I order my groceries and prescriptions, I have to make a trip i haven't made in years. I'm not accustomed to making trips to the grocery store, which is the biggest inconvenience of my life. WHT does it have to be so difficult to spend 75.00
iOS
Mar 31, 2025
Account Set Up
Cannot access my account to use my benefits. On hold for almost an hour waiting to speak with someone for help.
Android
Mar 31, 2025
I have had nothing but problems with this app I haven't been able to order from this store since last year
iOS
Apr 1, 2025
App is awful
Sometimes it offers the opportunity to log in and sometimes it doesn't. Try to use the digital card at CVS and it just won't work. It's very frustrating.
Android
Apr 1, 2025
Will not allow login.
Android
Apr 1, 2025
I cannot log into the app. It sends me a pass code, but it starts the login process over when I switch apps to get the code. It works if I log into the website first, though.
Android
Apr 2, 2025
it won't even pull up when you log in...I even trying to see the website thru the internet and it's still the same...it works good and sometimes Don't at all...
Android
Apr 2, 2025
Horrible app...There is nowhere on the app to scan items in store... All this app does, is take up space on my phone... I took the advice of another reviewer and download OTC Network app and it works like a charm
OTC Health Solutions - Product Description
It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online. - Take control of your benefits with real-time balance updates on funds and activity - View transaction history for benefits used and track order status - Easily find CVS stores where you can use your benefits in store, or order online - Shop on your own terms with convenient CVS in-store, online, and home delivery options
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