20
poor
OTC Health Solutions | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
48 Reports
48 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
16 Reports
16 Reports
User Feedback
25%
iOS
16 Reports
16 Reports
75%
Android
48 Reports
48 Reports
OTC Health Solutions - Latest Quality Issues
iOS
Dec 20, 2024
Not a good app
App is not good keeps showing me the wrong information not good on iOS 18.2 At all had to delete keeps saying something went wrong
iOS
Dec 20, 2024
The worst app ever
Can't log out, Constantky freezes so you can't move within the app I had to delete & reinstall it to do anything Absolutely Horrible!!!!
Android
Dec 21, 2024
I have had nothing but trouble with this app. Right now I can't log in to use my remaining benefits.
Android
Dec 21, 2024
Worst app ever. You have to uninstall and reinstall every time you want to log in. Once in a while it works, but it is incredibly slow and difficult to navigate. It's OTC health, but they push you to get orders by mail, using in-store is difficult. I wish I could give 0 stars.
Android
Dec 21, 2024
Having problems signing in.
Android
Dec 21, 2024
More often than not the app will take a long time to open and sometimes not open at all, like today!
Android
Dec 21, 2024
Received an OTC benefits card in the mail with instructions to activate it on the mobile app. App won't let me do it. Worthless. Will uninstall.
Android
Dec 22, 2024
I understand that CVS is having issues. But 90% of the time the app won't open. It's absolutely useless! Not to mention, the fact that the app is slow and disorganized! I'll probably uninstall the app! Useless!
Android
Dec 22, 2024
Broken. Just keeps circling saying "processing request"
OTC Health Solutions - Product Description
It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online. - Take control of your benefits with real-time balance updates on funds and activity - View transaction history for benefits used and track order status - Easily find CVS stores where you can use your benefits in store, or order online - Shop on your own terms with convenient CVS in-store, online, and home delivery options
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