Quality degradation at OTC Network  
Users report higher volume of Quality Issues than usual
82
good

OTC Network | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
13 Reports
User Feedback
11%
iOS
13 Reports
89%
Android
107 Reports
OTC Network - Latest Quality Issues
iOS
Jan 7, 2025
App not working
App goes to website, doesn't scan items. Used to work great! Still doesn't work after over a month!
Android
Jan 7, 2025
Doesn't work.
Android
Jan 10, 2025
App is pretty much non functional this year. All it does is show balances. Scanner for OTC product eligibility is absent.
Android
Jan 11, 2025
Can't scan products with phone camera or manually. This app is useless now.
Android
Jan 11, 2025
Not user friendly.
Android
Jan 16, 2025
Was working great.Broken since the update can't login even though I'm sure I have the correct Info. Seems like you could make the barcode scanner usable without logging in 🤷‍♂️
Android
Jan 16, 2025
Very bad , I keep writing my information and don't work.
iOS
Jan 24, 2025
Online? Forget it
I spent too much time trying to buy online already. There's only two places to buy online, CVS and Walmart. To find something covered by the OTC you have to physically go to CVS and look for a blue label or scan it and hope it's acceptable. And Walmart, if you search for OTC (never mind searching for what you need) will list products that you don't want and even then if you try to buy it, they don't accept the OTC card for it 90% of what is shown. This is worse than a coupon. Why not cut the communism and just give me my money?
iOS
Jan 26, 2025
Scan to pay
New update and I still don't see the scan to pay option
OTC Network - Product Description
The OTC Network® app is a fast and convenient way to check your OTC Network card balance and discover eligible items and discount when shopping in-store at participating retailers.

• View card balance
• Easily check item eligibility and discounts by the scan of the barcode

To learn more, visit www.otcnetwork.com.
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