Quality degradation at OTC Network  
Users report higher volume of Quality Issues than usual
60
fair

OTC Network | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
61 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
17 Reports
User Feedback
22%
iOS
17 Reports
78%
Android
61 Reports
OTC Network - Latest Quality Issues
Android
Oct 28, 2024
The latest update made this app unusable! Very, very disappointed. Please fix this ASAP
iOS
Oct 30, 2024
A little hard to navigate
Having a little issue with navigation and how to use, didn't know how to get in and break things down. Now that I know how it'll make it a little easier when I go to Walmart.
Android
Nov 2, 2024
This is horrible.you can't buy anything from the store everything declined.Cannot scan ,try with UPC AND DECLINED.Big issues with this app .
iOS
Nov 3, 2024
Another update
We still don't have scan to pay why?
Android
Nov 3, 2024
Unable to get ahold of list of items available with card
Android
Nov 4, 2024
Can't log in anymore after a recent update. If I try, it will 2FA me, then have me log in through a browser. I don't need the browser, I need the app to scan barcodes. App does nothing now.
Android
Nov 15, 2024
Why does this OTC app here not have any food available like the app shows after I downloaded it?
iOS
Nov 15, 2024
What password?
Not thrilled about needing a password when there is no way to create one in the app. Cant access the website either as i can't seem to register. This is quite annoying as it renders the app useless more useless than when a new email address was required after updates
iOS
Nov 16, 2024
Idiots
You clowns have screwed this up again. You did it before and now you nitwits have done it again. I'm moving to another advantage plan just because of your incompetence.
OTC Network - Product Description
The OTC Network® app is a fast and convenient way to check your OTC Network card balance and discover eligible items and discount when shopping in-store at participating retailers.

• View card balance
• Easily check item eligibility and discounts by the scan of the barcode

To learn more, visit www.otcnetwork.com.
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