42
poor

Oticon Companion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Medical
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
60%
Android
214 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
144 Reports
User Feedback
40%
iOS
144 Reports
60%
Android
214 Reports
Oticon Companion - Latest Quality Issues
Android
Feb 27, 2025
this app clearly does not work well with android. it frequently cannot connect with hearing aids. you either have to first force stop it or disconnect and then reconnect Bluetooth
Android
Feb 27, 2025
Terrible app. Can. Can't cope with everyday life. Terrible support information
Android
Feb 27, 2025
Hearing aids don't connect
Android
Feb 28, 2025
does not always sync with phone
Android
Feb 28, 2025
App works very bad on recent Android
Android
Feb 28, 2025
In the new version, I cannot pair my hearing aid using the Oticon program installed on my phone. Previously, I was able to pair my device easily and connect immediately, but now it is not possible, I am not happy and I am in a victim situation.
Android
Mar 1, 2025
Speech booster not working
Android
Mar 1, 2025
Unfortunately, the hearing aids and the app on the smartphone keep disconnecting from each other: that's pretty annoying.
Android
Mar 2, 2025
Not working very frustrated
Oticon Companion - Product Description
This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range).

Just a note: some features may be available depending on your hearing aid model. Check below for details.

•	Adjust the sound volume for each hearing aid together or separately
•	Mute surroundings for better focus
•	Switch between programs set by your hearing care professional
•	Check battery levels
•	Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™) 
•	Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
•	Find your hearing aids if lost (requires location services to always be turned on)
•	Access app support and troubleshooting solutions
•	Meet your hearing care professional for an online visit (by appointment)
•	Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
•	Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
•	Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
•	Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids. 

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to iOS 15.2 or later.To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
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