21
poor
Oticon Companion | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
169 Reports
169 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
58 Reports
58 Reports
User Feedback
26%
iOS
58 Reports
58 Reports
74%
Android
169 Reports
169 Reports
Oticon Companion - Latest Quality Issues
iOS
Dec 21, 2024
Fatal
I can't match
Android
Dec 21, 2024
It does not connect automatically. Loses signal daily
Android
Dec 21, 2024
Often disconnects from my hearing aids, and doesn't want to reconnect!
Android
Dec 21, 2024
My hearing aids keep disconnecting have to turn off bluetooth and on several times a day Paul riske
Android
Dec 22, 2024
App not very useful. One or other hearing aid keeps disconnecting and cant get it to reconnect even with turning hearing aid off and on. Previous version (before latest update) was better. Suggestion for future versions of the app: direction control (ability to focus on speech in a particular direction).
Android
Dec 22, 2024
It consumes the phone battery much faster than Oticon on.
Android
Dec 22, 2024
Good when it works, life damaging when it doesn't, which is often. The hearing aids this all controls are rubbish too, constantly broken.
Android
Dec 22, 2024
Dreadful, hardly ever connects to the hearing aids and on the odd occasion that it does connect it inevitably drops the connection.
Android
Dec 22, 2024
Rarely,if at all, connects both hearing aids to the Bluetooth.
Oticon Companion - Product Description
This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range). Just a note: some features may be available depending on your hearing aid model. Check below for details. • Adjust the sound volume for each hearing aid together or separately • Mute surroundings for better focus • Switch between programs set by your hearing care professional • Check battery levels • Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™) • Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model) • Find your hearing aids if lost (requires location services to always be turned on) • Access app support and troubleshooting solutions • Meet your hearing care professional for an online visit (by appointment) • Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya) • Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models) • Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models) • Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip First use: You need to pair your hearing aids with this app to use it to control your hearing aids. App availability: The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional. To check the latest list of compatible devices, please visit: https://www.oticon.com/support/compatibility
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