27
poor
Oticon Companion | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
198 Reports
198 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
70 Reports
70 Reports
User Feedback
26%
iOS
70 Reports
70 Reports
74%
Android
198 Reports
198 Reports
Oticon Companion - Latest Quality Issues
Android
Jan 28, 2025
WORTHLESS! The bluetooth connection is not feasible! Only works if you have an Aaaifoon (Apple). But with an Android forget the bluetooth connection, it hardly works or not at all! All Oticon hearing aids give problems, it is simply CRAZY that Oticon dares to ask so much money for it! A Microprint and the housing costs no more than €30.00 in production costs! Do you really think that a hearing aid costs €4500,=, or even more! Junk that is!
Android
Jan 29, 2025
not reliable. the app disconnects often and 1 hearing aid does not pair up to the app. Now you have to turn the phone off and on to pair up the hearing aids. Very frustrating. For the price I have paid not good value
Android
Jan 29, 2025
A pp doesn't work well with my Android. I have to uninstall then reinstall often.
Android
Jan 29, 2025
Constantly fails. First left, then right and often completely. Unreliable.
Android
Jan 29, 2025
sometimes I have to reload it to get it to connect.
Android
Jan 29, 2025
disconnects too often
Android
Jan 29, 2025
Disconnects BUT NEVER RECONNECTS
Android
Jan 29, 2025
No way, it works on Android but no streaming or hands-free for making phone calls. For well over 4000 euros of hearing aid spending I would have expected much better for a trivial thing (being able to use the phone to make phone calls.....}
Android
Jan 30, 2025
right side won't fully charge
Oticon Companion - Product Description
This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range). Just a note: some features may be available depending on your hearing aid model. Check below for details. • Adjust the sound volume for each hearing aid together or separately • Mute surroundings for better focus • Switch between programs set by your hearing care professional • Check battery levels • Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™) • Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model) • Find your hearing aids if lost (requires location services to always be turned on) • Access app support and troubleshooting solutions • Meet your hearing care professional for an online visit (by appointment) • Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya) • Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models) • Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models) • Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip First use: You need to pair your hearing aids with this app to use it to control your hearing aids. App availability: The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional. For optimal performance, we recommend updating your device to iOS 15.2 or later.To check the latest list of compatible devices, please visit: https://www.oticon.com/support/compatibility
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