88
good

PalmPay | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
Work at Palmpay Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Palmpay Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
99%
Android
3937 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
55 Reports
User Feedback
1%
iOS
55 Reports
99%
Android
3937 Reports
PalmPay - Latest Quality Issues
Android
Dec 19, 2024
charging me too much.on little deposit
Android
Dec 19, 2024
Please do not use this app, they're all thieves, they will debit you ans not refund you back of the transaction fails, please someone sent me money, and he was successfully debited and palm pay has refused to credit me, because they want to eat the money, please credit me my money 😭😭😭😭😭😭🙏🙏🙏🙏🙏🙏
Android
Dec 19, 2024
i can't use the app without upgrading to tier 2 my account has been frozen because I wasn't around when i opened it and now is not working again 😑 so annoying
Android
Dec 19, 2024
A terrible experience using this App and even exceptionally terrible experience with their customer service.A MultiChoice payment done over a week ago is yet to be credited to MultiChoice after I had been debited and their terrible customer service can't offer reasonable assistance
Android
Dec 19, 2024
I had just 2 days issue loading my app and one of your agent started threatening me with defamation
Android
Dec 19, 2024
Recently I can't perform anything on my palmpay app again My money that is in the spend and save account am unable to withdraw it If I try to do anything on the app it is always saying authentication fail
Android
Dec 19, 2024
Well palmpay is good but not suitable for students because of people under 18 have difficulty using the app
Android
Dec 19, 2024
Their sales representative are not well trained to handle customer.
Android
Dec 20, 2024
this is rubbish,you are adding another bvn to my number without my permission am not even the that is bearing the name that was on the account you now using my number as a account number,if don't want trouble in your company remove that bvn oo,I don't even that your computer operator go to school gan sef
PalmPay - Product Description
PalmPay: The Financial App that Fits Your Life.
- Trusted by millions of Nigerian users for seamless money transfers and payments.
- Enjoy free Transfers and Swift Transactions every day and every month.
- Save flexibly with super amazing daily interest at 16% p.a., plus you can withdraw for free any time!
- Get 20% discount on Every Airtime Tuesday and 10% discount on Every Data Friday.
- Pay the exact amount at over 100,000 local shops.
- Enter your phone number to sign up and get mind-blowing Rewards & Benefits.
- 24/7 Customer Support is always available for you.
-----------------------------------------------------------------------------
PalmPay is an intuitive financial app with account opening, money transfer, and bill payments in one. PalmPay is worthy of your trust based on its safety and reliability. And it is fully licensed and regulated as a Mobile Money Operator by the Central Bank of Nigeria, insured by the NDIC, and trusted by millions of users. 
 
With over 500 cooperation partners, PalmPay supports all scenarios you want to pay. Only your phone number is needed to complete the registration. You can get benefits in PalmPay APP, including amazing coupons for newbies, free transfer chances, cashback or discount on every transaction, etc. Get with the times, download, and join us now.
 
Here are some of the benefits that you can not miss: 
 
1. Transfer
- 90+ free transfers every month. 
- Instant transfer to over 500 financial institutions.
 
2. Airtime
- Support 5 telecommunication operators, including MTN, Airtel, GLO, 9Mobile and Smile.
- Get 20% Discount on Airtime every Tuesday.
- Use Schedule Top-up to help you recharge automatically to avoid downtime.
  
3. Data Bundle
- Get 10% Discount on Data Bundle Purchases every Friday.
- Exclusive Data Social Plan with MTN, get 1GB of Data at only N250.

4. Savings
- Flex your savings with super amazing daily interest at 16% p.a., accessible any time!
- Enjoy higher returns with fixed savings, lock your funds to earn up to 20% p.a.!

5. Pay Shop
- Pay with PalmPay at over 100,000 local shops.
- Pay the exact amount when you shop and get cashback everyday.
 
6. Easy to log in to get amazing rewards & benefits
- No hassles and only your phone number is needed to complete the registration.
-----------------------------------------------------------------------------
How PalmPay protects you?
We take the security of your funds and data seriously. PalmPay uses the highest level of encryption to protect your personal and transaction information.
 
1. Insuring Your Money
Your deposits are safe! Every Deposit made on PalmPay is insured by the Nigeria Deposit Insurance Corporation (NDIC).
 
2. Transaction Screening
We screen all transactions using international databases as our proprietary systems to prevent money laundering and fraud. 
 
3. Security Certifications
PalmPay is PCI DSS certified to secure our users’ transactions against data theft and fraud.
We have been formally recognized by NITDA as being compliant with the Nigeria Data Protection Regulation (NDPR) for meeting the highest information security standards. 
 
4. Fraud Protection
In addition to our automated systems, PalmPay’s compliance, transaction monitoring, issue resolution, and fraud prevention teams work full-time to intercept suspicious transactions, freeze suspected fraudsters’ accounts and follow up on reports.
-----------------------------------------------------------------------------
Contact us
We are always excited to hear from you. For any feedback, questions, or concerns, reach us via:
1. Helpline: 018886888
2. Email: support@palmpay.com
3. Website: https://palmpay.com/
To know more, find us on Facebook, Twitter, Instagram, and Telegram.
1. Twitter: @palmpay_ng 
2. Facebook: @PalmPay Nigeria
3. Instagram: @palmpayapp_ng
4. TikTok: @palmpayapp
5. YouTube: @PalmPay
6. LinkedIn: PalmPay
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners