79
good
Panda Express | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
533 Reports
533 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
75 Reports
75 Reports
User Feedback
12%
iOS
75 Reports
75 Reports
88%
Android
533 Reports
533 Reports
Panda Express - Latest Quality Issues
Android
Dec 17, 2024
Cant login
Android
Dec 17, 2024
Terrible app, they'll cancel your order an hour after you've placed it and then not do anything about it
Android
Dec 17, 2024
The app seems good but they text you your order is ready and it usually isn't. So what's the point of saying something not true. This last time I got a text it was ready but it wasn't. Had to stand there for 13 minutes.
Android
Dec 18, 2024
You should have different options available for ASAP pick up or time increments to choose from for pick up when you oder online. It told us it won't be ready for 30 minutes. It's faster when we walk in and order.
Android
Dec 18, 2024
The app kinda useless. Can't even order, just sends me their website that doesn't work really well, I need to order as a guest because their oauth system doesn't work. Wasted time.
Android
Dec 18, 2024
Had a few issues with phone (error stating invalid )and then I had multiple authorizations on my debit card. 7 for $20 each. They fell off quickly but it did drain my account. Panda offers good deals and rewards on the app and it's way cheaper than any delivery platform just a FYI.
Android
Dec 18, 2024
Nasty food, no response when orders are messed up, and very verylow quality!!
Android
Dec 18, 2024
The food is definitely awesome and my kids love teriyaki chicken. However the app is kinda a nightmare dealing with gift cards. I hope there is an option of redeeming gift cards to your account.
Android
Dec 20, 2024
App is slow to load, select items and pay. It results in a later pickup time you don't see until AFTER you pay. Whenever I order customize food (chow mein with no Vegetables) my order is wrong!
Panda Express - Product Description
Good Fortune Awaits with Panda Rewards and the Panda Express® App. Order your Panda favorites on the fly for dine-in, take out, or delivery. And you can earn Panda Points when you satisfy your Panda cravings! Features: * Join Panda Rewards and earn Panda Points with qualifying purchases by ordering in the app or scanning your QR code in store or in our drive-thru! * Get surprise offers and use your Panda Points to unlock more rewards and redeem them for your Panda favorites. * Order for dine-in, take-out, or delivery and get your food whenever you want—whether it's ASAP or scheduled for later. * Save and reorder your favorites with a single tap in your account! * Having a party? Our catering options are second to none. Just pick your sides + entrees and we’ve got you covered!
All intellectual property rights, including trademarks and word marks, are the property of respective owners