47
poor
Panera Bread | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
174 Reports
174 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
29 Reports
29 Reports
User Feedback
14%
iOS
29 Reports
29 Reports
86%
Android
174 Reports
174 Reports
Panera Bread - Latest Quality Issues
Android
Feb 26, 2025
Some photos are not accurate. The Asian salad is smaller than pictured, and the pecan pastry looks totally different. I was disappointed to only get one cup of dressing for a full salad! No butter was out, and the lady didn't want to give me more than 1 or 2. The bread is kind of dry without significant butter.
Android
Feb 27, 2025
The app constantly interupts the ordering process to get me to add more items. But in a way that makes it harder to add the things I actually want. It's very annoying
Android
Feb 27, 2025
app doesn't let me use any rewards or offers
Android
Feb 27, 2025
Can't apply rewards. Lately every time I use the app it can't apply my rewards, to include my free drink and I'm forced to use the website.
Android
Feb 28, 2025
It's become impossible to place an order. I belong to sip club, however I'm unable to access my rewards. I get messages that I already used my sip club beverage. I have only been able to get a sip club beverage once in the past month. Complete waste of money. I get messages that the app can't access my rewards. Try again later, only later it happens again. I've lost rewards due to the app not accepting my rewards. I can't use the free delivery reward that comes with sip club. I'm DONE!!!
Android
Feb 28, 2025
I had gift cards so I added them to my Panera account not knowing that I had to order online to use them. So now I have to order while I'm driving 20 minutes before I get there. I'm driving and for every item I order I get a pop-up of something that I don't want. Very inconvenient and not safe.
Android
Feb 28, 2025
app stops working when i add stuff to my cart
Android
Mar 1, 2025
Easy to use. Keeps track of your favorites and recent orders and your reward points. A little annoying when you have it crashes and you have to re-enter your order. Overall a good app.
Android
Mar 2, 2025
The app works maybe 50% of the time. The rest of the time it says " oops error something went wrong, please try again later". So annoying because I want to order in advance!!
Panera Bread - Product Description
With the Panera Bread app, it’s now even easier to enjoy all your Panera favorites. From Rapid Pick-Up and Contactless Dine-In to convenient and quick delivery, we bring the comfort and the comfort food right to you. Discover crave-worthy classics, find a new go-to meal, redeem your well-earned rewards or join the Unlimited Sip Club crew—it’s all happening on the Panera Bread App. Features: - Order Ahead - Order for Curbside, Rapid-Pick Up, or Delivery and get your food when and where you want it. - Try Contactless Dine-In, available at most Cafes. Place your order through your phone and pay from the comfort of your table. We’ll notify you when your food is ready to be picked up. - Earn Rewards - Join MyPanera and start earning rewards right away. - Customize your meal - We’ll make it just the way you like it — with this or without that. - Digital eGift Cards - Now available for purchase in the Panera Bread App.
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