74
good
Papa Johns Pizza & Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
268 Reports
268 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
104 Reports
104 Reports
User Feedback
28%
iOS
104 Reports
104 Reports
72%
Android
268 Reports
268 Reports
Papa Johns Pizza & Delivery - Latest Quality Issues
iOS
Jan 25, 2025
Not user friendly
Terrible ui! Cant see or use reward points!
iOS
Jan 25, 2025
App order
Your app ordering needs work
iOS
Jan 26, 2025
Horrible customer service
Chat support will not listen to you and blame you for a mistake. Will not order through app again
Android
Jan 27, 2025
Can't create a account, keeps saying there is an error and to try again later, been doing this for months.
Android
Jan 27, 2025
This app used to work for me but as of the last month or so I have not been able to even load up the menu anymore, It keeps telling me "network error It appears we have encountered a problem loading the menu please give us a moment to catch up and try again later" and it's been saying that for the past month, this is absolutely unacceptable Papa John's I don't know what's going on over there but this needs to be fixed ASAP! Zero stars for you!!!
Android
Jan 28, 2025
I use to order from here weekly, not no more! They never send you emails as claimed. I even created a whole new email & nothing. I guess thats how they get away with you to actually earn points & not be sued for false advertising!
Android
Jan 29, 2025
The pizza tracking doesn't work with the store I have closest to me.
Android
Jan 29, 2025
Took to long to figure out how to add toppings it sucks explain it
Android
Jan 29, 2025
Where the hell is the menu?
Papa Johns Pizza & Delivery - Product Description
Introducing No Contact ordering! Delivery orders can select No Contact Delivery option for a virtual handoff instead. The Papa Johns App makes ordering your favorite pizza online even easier. You can earn free food, find Papa Johns locations near you, get special online offers, and track your delivery order right to your door. PAPA JOHNS PIZZA APP FEATURES Earn Free Food Earn Papa Rewards points and redeem your Papa Dough towards any menu item (account login required). Special Delivery Offers Get offers from your neighborhood Papa Johns. Craving a slice of pizza? Turn on push notifications to make sure you never miss an online offer for your next mobile order and delivery. Favorites and Past Orders Save time on your next food delivery with your Pizza faves and past orders. Quickly reorder from your favorites, or from any order in the past 90 days, with an account. Find a Papa Johns Pizza Restaurant Near You Enter your zip code or city to find your local Papa Johns for online orders, pizza delivery or carryout. Pay Your Way Choose from cash, credit card or Apple Pay. Order Food Ahead Use Future Ordering for your next Papa Johns order. Order tomorrow’s lunch or this weekend's party spread online today. Choose when you'd like your food to be delivered or ready for pick-up. Papa Track Your Pizza Track your food delivery order from dough to door. Get push notifications when your order is on its way. For use at U.S. locations only. Have questions or comments about this app? Contact us at http://www.papajohns.com/contact-us/
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