73
good
Papa Johns Pizza & Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
201 Reports
201 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
66 Reports
66 Reports
User Feedback
25%
iOS
66 Reports
66 Reports
75%
Android
201 Reports
201 Reports
Papa Johns Pizza & Delivery - Latest Quality Issues
iOS
Mar 24, 2025
Suggestion
Needs to have delivery or carry out selection more visible …
iOS
Mar 25, 2025
Favorite Delivery Location is Pointless in This App
The app makes ordering very easy. It also does well with order tracking. However, what is the point of having a favorite delivery location if the app does not default to that location? It seems like this would be an easy fix.
iOS
Mar 25, 2025
Trash
We only have one papa John's in town every time we order it it's not up to par, ask for xtra cheese and you barley get any. Wings are dry. Food is burnt and also not warm, please explain that. Will never order again. Employees have bad hygiene. Very rude and will refuse to replace your food that they droped.
iOS
Mar 26, 2025
Not accurate
The total on the app doesn't reflect the customers total so make sure on cash orders you look at the receipt and not the total on the app. App showed $36.93 and customers actually total was $46.72. Ended up paying the store for the customer.
Android
Mar 26, 2025
Update March 2025: Regretfully I gave it another chance. I have at times picked up but decided to order delivery. I won't do it again. My pizza was made quickly but then they used DoorDash to deliver it. I could have done that. 30+ minutes to drive 2 miles. 0 stars. 2021:Sends my order to the wrong store. They don't seem to care. I'm hungry and without pizza. They've done nothing to make it right and act like it's my fault. Second time it's happened. Uninstalling. Will find new pizza provider.
iOS
Mar 27, 2025
glitchy
weirdly glitchy when paying via paypal
iOS
Mar 27, 2025
Tracking location
This app does not track any location. I live in Hammond, Louisiana and placed an order in Brandon Florida. Terrible app.
iOS
Mar 27, 2025
Scam
I had an order that totaled $19.98. The suggested delivery tip of 15% was 5.99. Now I'm no math guy but it seems like they're trying to scam people by saying a tip is double what the percentage. Embarrassing from a company that large.
iOS
Mar 28, 2025
Does not work . No update no business
App is a DUD. Won't let me use the app Without updating, it's okay I take my business elsewhere. My local location can't get a single order right anyway.
Papa Johns Pizza & Delivery - Product Description
Introducing No Contact ordering! Delivery orders can select No Contact Delivery option for a virtual handoff instead. The Papa Johns App makes ordering your favorite pizza online even easier. You can earn free food, find Papa Johns locations near you, get special online offers, and track your delivery order right to your door. PAPA JOHNS PIZZA APP FEATURES Earn Free Food Earn Papa Rewards points and redeem your Papa Dough towards any menu item (account login required). Special Delivery Offers Get offers from your neighborhood Papa Johns. Craving a slice of pizza? Turn on push notifications to make sure you never miss an online offer for your next mobile order and delivery. Favorites and Past Orders Save time on your next food delivery with your Pizza faves and past orders. Quickly reorder from your favorites, or from any order in the past 90 days, with an account. Find a Papa Johns Pizza Restaurant Near You Enter your zip code or city to find your local Papa Johns for online orders, pizza delivery or carryout. Pay Your Way Choose from cash, credit card or Apple Pay. Order Food Ahead Use Future Ordering for your next Papa Johns order. Order tomorrow’s lunch or this weekend's party spread online today. Choose when you'd like your food to be delivered or ready for pick-up. Papa Track Your Pizza Track your food delivery order from dough to door. Get push notifications when your order is on its way. For use at U.S. locations only. Have questions or comments about this app? Contact us at http://www.papajohns.com/contact-us/
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