59
fair

Payactiv | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Finance
Work at PayActiv Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PayActiv Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
155 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
50 Reports
User Feedback
24%
iOS
50 Reports
76%
Android
155 Reports
Payactiv - Latest Quality Issues
iOS
Dec 19, 2024
Will leave you stranded
No one in our company has been able to access earned wages since the beginning of December despite constant texts and push notifications about unavailable “available funds”. No one in our payroll department has been able to communicate with PayActiv. UNhappy Holidays!
iOS
Dec 19, 2024
App never works correctly
I have to put in the username and password at least twice before I can actually log in. Then once I do, the page just loads. I can't even use this useless app.
Android
Dec 20, 2024
It want load at all
Android
Dec 20, 2024
Loading not going to my account
Android
Dec 20, 2024
My employer signed up for this. I tried to gain access. This has resulted in me having to change a password 3 times now, continuously getting an incorrect password message, even when writing down the password so that I don't spell it wrong. This isn't the biggest problem though, because when I wasn't having that issue, I couldn't even get past the loading screen to gain access to my account. The app is awful, and the website itself is 200x worse. How they convinced my company to sign up is wild.
Android
Dec 20, 2024
You charge too much. $3.45 to deposit $5 bucks? Not worth it.
Android
Dec 20, 2024
the app constantly acts up. most days I can't even sign in and the fingerprint doesn't work no matter what I do. everything has been checked out and it still acts weird
Android
Dec 21, 2024
sometime the app glitches or I clock in but the fact that I can get access to my money early Is a good thing!
Android
Dec 23, 2024
you keep making this my default card when I didn't nor do I have it
Payactiv - Product Description
Smart saving, spending, earning, and discounts—together.

Get paid as you earn with employer participation
Get the wages you’ve earned from hours you’ve already worked directly into your bank account or Payactiv card. Use it to pay bills, get a ride, and pick up cash at Walmart. No loans, no interest–just your money, in your hands.

Banking for real life for everyone
Create a Payactiv account and enjoy faster access to their pay along with the convenience of the Payactiv Visa® Card.1 With top-notch security and spend guidance at your fingertips to start saving immediately, it’s your earnings, spending, and savings with you in control.

Faster access to your money 
•	Up to 2 days early deposit of your paycheck2
•	Up to 4 days early deposit of government payments2
•	Immediate access to wages earned today3 

Easy, free, instant mobile payments 
•	Receive and send funds to other members
•	Send funds by phone number
•	Money is available immediately

SmartSpend and SmartSave to stay on track with your goals
•	Always know what’s safe to spend
•	Track your spending habits at a glance
•	Be alerted of low balance
•	Auto transfer from earned wages3

Grow savings with real-time insights on what’s possible
•	Automated insights on what’s possible to save
•	See your savings grow with each paycheck
•	Get financial advice for near- and long-term plans
•	1-1 phone service with trained financial coaches

Banking without the hidden fees
•	No minimum balance requirements
•	No overdrafts
•	No monthly or inactivity fees
•	Surcharge-free withdrawals at 37,000+ MoneyPass® ATMs
•	Free integrated bill pay
•	Cash withdrawal at tellers in participating banks

Convenience and security, you can count on
•	Use the card with Google Pay or Apple Wallet 
•	Touchless payments at stores
•	FDIC insured
•	Protected by Visa’s Zero Liability protection
•	Lock or replace lost or stolen cards
•	24/7/365 support in English and Spanish

Designed with purpose
•	Made from 98 percent upcycled plastic
•	Uses plastic waste that might otherwise end up in a landfill
•	Comes in 3 color choices


For more information visit www.payactiv.com
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1The Payactiv Visa® Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from/by Visa U.S.A., Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card.  You should consult your Cardholder Agreement and the fee schedule at payactiv.com/card411. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free 24/7/365 at 1 (877) 747-5862.

2 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective date of 1-4 days later. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Prepaid Card when we receive it, rather than on the effective date. This may result in your having access to the funds sooner. The date CBKC receives your direct deposit and the effective date are controlled by the originator.

3 Earned Wage Access requires employer participation.
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