65
fair

Paychex Flex | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
78 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
13 Reports
User Feedback
14%
iOS
13 Reports
86%
Android
78 Reports
Paychex Flex - Latest Quality Issues
Android
Jan 23, 2025
Won't load on my lap top and it suspended me.
iOS
Jan 24, 2025
Expense reports
To fill out expense reports is a pain. Takes to long to load each screen and capturing the receipt dose not speed up the process. Over all the worst expense reports app I've used. Most expense report apps auto populate when you take a picture this one is different. The clock in clock out and lunch is ok, but the expenses is terrible!!
Android
Jan 24, 2025
has logout errors almost evey day. yes I have the latest version. the app thinks you are logged in multiple times.
Android
Jan 24, 2025
Poor, it's gets stuck while entering security questions!!!!!!
Android
Jan 24, 2025
No option to keep me signed in and makes me do a verification code almost every single time despite me hitting the "remember this device" button. It also is really bad if you misclick a button. If you hit "begin meal" instead of "transfer" by accident, it will not let you clock out of lunch for 10 minutes or so.
Android
Jan 25, 2025
Locked me out of my stubs with no notice or explanation
Android
Jan 25, 2025
Too confusing
Android
Jan 27, 2025
I can't reset my password and I have biometrics but it forced me out and it's saying I need to sign in to enable biometrics. Garbage app i hate it and wished I had a normal time clock
Android
Jan 27, 2025
I have multiple current employers but your app only lists one employers stubs on the Recent list. Also there's no way to delete old employers off my account.
Paychex Flex - Product Description
The Paychex Flex app can be used by previously registered Paychex Flex (paychexflex.com) users. 

Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features.       
 
Available features will vary and are dependent upon your company's plan options.
 
EMPLOYERS

Touch ID and Face ID authentication 

Submit payroll
- Enter, review, and submit on the go.
- Resume payrolls started on your tablet or desktop.
 
Access vital information
- All reports, including payroll reports and cash requirements.
- Employee check stubs and tax documents.
- Employee profiles, compensation, taxes, deductions, and time-off balances.
- Retirement plan balances, participation rates, and employee eligibility.
- Health and benefits carrier information and member guides.
- Health and benefits employee enrollment and election information.

EMPLOYEES

Touch ID and Face ID authentication

Access vital information
- Check stubs and W2s.
- Retirement balances, contributions, returns, and loans.
- Update retirement contributions and investments.
- Profile, compensation, taxes, deductions, and time-off balances.
- Health, dental, and life insurance benefit details, deductions, and contact information.
- FSA contributions, balances, claim, and reimbursement activity.
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