77
good

Paycom | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
164 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
32 Reports
User Feedback
16%
iOS
32 Reports
84%
Android
164 Reports
Paycom - Latest Quality Issues
iOS
Dec 16, 2024
You can tell they don’t use their own app
You can tell they don't actually use their own app. Otherwise they would notice the big UX shortfalls, like the fact that you can't copy the schedule you worked in a previous pay period to start entering your time. Or how ungodly small all tge font is on the app, or how the place in the app I need to click is tiny and hard to press with a finger. If they actually used the app themselves, they works have addressed these issues long ago. I would evaluate the UX against competitors before committing your org to Paycom
iOS
Dec 17, 2024
Why is my app deprecated?
So to make matters even worse, I updated my app today and now it will not open. I get a message stating my app version is no longer supported. Hello! I just updated it to the most current! I've deleted the app and reinstalled and no matter what I do I keep getting the same message and cannot login. Fix this because I can no longer clock in.
iOS
Dec 17, 2024
Password change
The stupid app makes you change password prior to clocking into work. Which means in am loosing minutes or showing to be late while attempting to satisfy the latest password requirements. Paycom doesn't care because they are not paying the user, someone else is. Should allow the punch then request the password change. If no compliance then require the change before the punch the next time. Also every 30 days you have to verify a device. This is stupid as all it's doing is signing in or out. There is no aspect of the app allowing access to any information. Further you have to do this before you can punch in and get paid. As I said Paycom doesn't care and because of that the poor rating.
Android
Dec 17, 2024
Editing punches is a nightmare. While the overall app is mostly convenient, editing punches is tedious, requires approval before changes are made. After every change request, the page refreshes and you have to navigate back to the date you were on. Punches glitch and go to the wrong day. When the page refreshes, it's easy to accidentally enter info on the wrong date. Supervisor shouldn't have to approve every individual correction. One click approval for all correction would be better.
Android
Dec 18, 2024
Extremely excessive and invasive permissions. Are selling data or spying for companies.
iOS
Dec 19, 2024
Garbage
Horrible. Difficult to use. 75% of the time I can't clock in or out.
iOS
Dec 19, 2024
Unfortunate
Great app and easy to navigate. But in my opinion any company using it is definitely sketchy. The one Im working with is shorting people left and right. Not the apps fault but it's unfortunate.
Android
Dec 20, 2024
Slow garbage app my employer forces me to use. It's not my internet, it's your app. Fix your app.
Android
Dec 21, 2024
Seem to be having trouble getting on. Just started the job.
Paycom - Product Description
Expressly for employees who already utilize Paycom’s HR and payroll technology at work, the Paycom app puts the power of our Employee Self-Service technology on your mobile device. 

Please note that some Employee Self-Service features must be enabled by your organization’s Paycom administrator.  If you have questions about these features, please connect with your HR/payroll department. 

ACCESS YOUR DATA
Whenever and wherever you need it, your personal employee data is accessible here, including past and present pay stubs, benefits, tax forms, performance reviews, goals, contact information and more. With our secure, touch-ID login, your data is literally at your fingertips!

EMPLOYEE-DRIVEN PAYROLL
An industry-first, Beti™ gives you the keys to access, review, manage and approve your own paychecks before payday. It allows you full visibility into your paycheck before it’s processed, clarity on how pay changes, a visual of deductions, expenses and other allocations, a guided process for paycheck approval and confidence knowing the amount is correct. 

ACCURATE TIMEKEEPING
Whether you punch our web-based time clock or input your hours on our web-based timesheet, you may do so through the app. You also can submit your time for approval, check your accruals and request time off for vacation, medical appointments and other events requiring supervisor approval. 

APPROVALS FROM ANYWHERE
Because work doesn’t stop when managers are away from their desks, Manager on-the-Go helps them make the most of their workday. This mobile tool allows managers and supervisors to complete essential management tasks involving their employees from anywhere, including approving hours worked, time-off requests and expenses; viewing team members' schedules; and more.

DEFEAT THE RECEIPT
No more keeping track of paper receipts for your expense account! Simply snap a photo of the receipt and upload it through the app for reimbursement. You can check the status of pending expense reimbursements as well. 

LEARN AT YOUR PACE
Any employer-assigned training courses or learning paths can be taken here. In addition, any courses applicable to your system privileges through our client training and certification program, Paycom University, are accessible.

MILEAGE TRACKER
Conveniently track your business mileage with Paycom’s Mileage Tracker. Easily store copies of receipts for quick reimbursement, sync your existing trip information to Employee Self-Service and even set up automatic tracking to streamline your expense submission process. Missing a certain feature? Reach out to your HR department!

CONTACT US
As with our core product, we welcome, appreciate and listen to all feedback. Simply email MobileApp@Paycom.com.

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