24
poor
PayFlex Mobile® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
52%
Android
33 Reports
33 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
30 Reports
30 Reports
User Feedback
48%
iOS
30 Reports
30 Reports
52%
Android
33 Reports
33 Reports
PayFlex Mobile® - Latest Quality Issues
Android
Dec 19, 2024
Unstable, fails to load , slow
iOS
Dec 20, 2024
App login is awful. No way it has 4.3 stars.
Offers option for biometric login but does not work. Thanks for … nothing. Login is painful. Status of claims is not updated. This app works to block your efforts to save money.
Android
Dec 20, 2024
It never works
iOS
Dec 20, 2024
Clunky
I'm going to try deleting and adding this app back again but as of now it's one of the most annoying apps I have ever used. I don't do ratings so I hope the developer will fix. Slow response time, freezes up often, repetitive login with credentials. Please build an app and not a mobile web interface
iOS
Dec 20, 2024
Avoid like the plague
App is ok. This company will deny so many claims. Can't rate over 1 star for a company that will find any way to deny your claim from your FSA.
Android
Dec 20, 2024
never works
Android
Dec 21, 2024
Can't access the information.
Android
Dec 21, 2024
Glitchy and unreliable -- about what I expect from Inspira.
Android
Dec 21, 2024
Could not log in
PayFlex Mobile® - Product Description
The redesigned PayFlex Mobile® app helps you make decisions for your financial wellness, with ease. You have the control and flexibility to manage your Flexible Spending Account (FSA), Health Savings Account (HSA) and/or Health Reimbursement Account (HRA) in real-time.
In-app assistance for personalized support
• Enjoy intuitive in-context coaching to help you complete account tasks on the app
• Receive timely alerts based on your account, such as
o Enroll in MasterCard® medical/ID theft protection
o Verify PayFlex debit card® transactions
o Use our bill negotiator service for qualified medical claims
Enhanced security with complimentary fraud protection
• Account set-up: Get started with the same user name and password you use on our website
• Returning users: Log in using touch ID fingerprint or PIN code for easier, more secure account access
Easier Navigation to get what you need fast
• View account balances and transactions
• Pay your providers
• File a claim by uploading photos of receipts and documentationAll intellectual property rights, including trademarks and word marks, are the property of respective owners