Quality degradation at PayPal - Send, Shop, Manage  
Users report higher volume of Quality Issues than usual
61
fair

PayPal - Send, Shop, Manage | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
223 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
10 Reports
User Feedback
4%
iOS
10 Reports
96%
Android
223 Reports
PayPal - Send, Shop, Manage - Latest Quality Issues
Android
Nov 14, 2024
This app is a little difficult for me to learn. please help me don't use too many settings when registering Thank you
Android
Nov 14, 2024
Very bad, the buttons of the app do not work. It does not allow you to send payment forms by wsp. The PayPal guys did something right but now, as usual, they ruined it
Android
Nov 15, 2024
For weeks, the bug that makes the app completely unusable. Does anyone still work for you? Very annoying...
iOS
Nov 15, 2024
Useless
As an app created by a multi billion dollar entity this app is a ridiculous example of low effort - does not display PayPal credit balance or even offer any access to it. Worst of it there seems to be a flaw I would consider major - with Face ID enabled it is impossible to securely logout of this app since it gets caught in a loop of automatically logging in with your face as soon as logout is tapped. USELESS
Android
Nov 15, 2024
Terrible there is no option of Pix or boleto I have been 2 weeks trying to put money and I can't terrible
Android
Nov 15, 2024
For the majority it's okay. I don't like the fact that now I have to have money loaded into my account now to swipe my card when all before it would just process through. Now I have to transfer money, which takes about a week and I know it's not my bank. Also it's very difficult to transfer money through the app. When I go to transfer, it's telling me to link my bank or cards instead of adding money, which I have my card link already. I have to do it on the browser.
Android
Nov 17, 2024
Without function, it doesn't show credit or anything else, it just gets stuck
Android
Nov 17, 2024
For almost 2 weeks now, he has not shown me my money, and cannot use any functions such as debiting money to my account. Please for a solution otherwise the app makes 0 sense
Android
Nov 18, 2024
It doesn't work on my device anymore, why?
PayPal - Send, Shop, Manage - Product Description
More ways to PayPal— It’s a simple and secure way to get paid back, send money to friends, discover cashback offers from brands you love, manage your account and more.

SEND AND REQUEST MONEY FOR FREE
• When funded by a bank account or with your PayPal balance, it’s free to send money or get paid back by friends and family in the US on PayPal

FIND DEALS RIGHT IN THE APP
• Stack your rewards – Get cashback offers from brands you love and keep collecting your eligible credit card points* on top of it all
*Subjet to issuer’s rewards program terms
PayPal rewards are subject to applicable terms: https://www.paypal.com/us/legalhub/pp-rewards-program-tnc  

TRACK ORDERS STRAIGHT TO YOUR DOORSTEP
• Simply link your Gmail account to track your packages or add tracking details manually in the app if it didn't update automatically. Not all sellers are participants

PAY IN 4 WITH PAYPAL
• Buy now and pay later by splitting your purchase into 4 interest-free payments at millions of online retailers with no late fees
• Payments are easy to manage in the app
Pay in 4 is available upon approval for purchases of $30 - $1500 and is currently not available to residents of MO or NV. 18 years old or older to apply.  PayPal, Inc.: Loans to CA residents are made or arranged pursuant to a CA Finance Lenders Law License. GA Installment Lender Licensee, NMLS #910457. RI Small Loan Lender Licensee. NM residents: Go to paypal.com/us/webapps/mpp/campaigns/newmexicodisclosure. Learn more at paypal.com/payin4

ACCESS YOUR PAYPAL BALANCE WITH THE PAYPAL DEBIT CARD
• PayPal Balance account required to get the card
• Easily transfer funds from your bank balance to your PayPal balance
• Shop everywhere Mastercard® is accepted and withdraw cash at ATMs worldwide. Do it with no fees at 37,000+ MoneyPass® ATMs1
• No credit check required
More information and terms available here: paypal.com/us/debitcard 
1 Deals may change and are subject to availability. Eligible items only. Redeem points for cash or other options. Terms and exclusions apply. See PayPal Rewards terms and conditions at PayPal.com/rewards-terms. 2 ATMs must display the Mastercard®, Cirrus®, Pulse® or MoneyPass® acceptance marks. Up to $400.00 USD daily withdrawal limit applies. Transactions at non-MoneyPass ATMS have a $2.50 ATM Domestic and International Withdrawal Fee. No fee for MoneyPass ATM Withdrawals in the U.S. Foreign Transaction Fee applies for International ATM Withdrawals. ATM operator fees may also apply.
The PayPal Debit Mastercard® is issued by The Bancorp Bank, N.A., pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. This is a debit card linked to your PayPal Balance account and is not a credit card. Card may be used everywhere Mastercard is accepted. The Bancorp Bank, N.A., is issuer of the Card only and not responsible for the associated accounts or other products, services or offers from PayPal
PayPal is not a bank and does not itself take deposits. You will not receive any interest, credit, or other earnings on the funds in your PayPal Balance account. Your U.S. dollar PayPal Balance funds are eligible for FDIC pass-through insurance up to applicable limits, only if you have opened a PayPal Debit Card account, have enrolled in Direct Deposit, or have bought or received cryptocurrency. FDIC insurance does not protect you against the failure of PayPal. See PayPal Balance Terms and Conditions: https://www.paypal.com/us/legalhub/pp-balance-tnc#holding

CRYPTOCURRENCY
• Buy, sell and hold Bitcoin, Ethereum, Bitcoin Cash and Litecoin
PayPal Balance account required. Terms apply. Only available in the US and limited in certain states. Buying and selling cryptocurrency is subject to a number of risks and may result in significant losses. You have to report any gains or losses on crypto sales, including when you check out with crypto, on your taxes
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