60
fair
Paysend Money Transfer App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
157 Reports
157 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
46 Reports
46 Reports
User Feedback
23%
iOS
46 Reports
46 Reports
77%
Android
157 Reports
157 Reports
Paysend Money Transfer App - Latest Quality Issues
iOS
Jan 24, 2025
Reality Check !
This app tracks too much personal data. Very little ability to change profile information. Any changes requiring app support assistance is met with reluctance, and they demand personal identification documents like passport, drivers license, national id card, etc. I would strongly advise anyone considering this app to avoid it. Way too much targeted data tracking, no privacy, and likely government reporting ! AVOID !!!!
Android
Jan 24, 2025
mostly debugged now. Good. but why do they ask personal questions about who I am sending to and what is the purpose? That is none of their business
Android
Jan 25, 2025
I can't transfer money for a week... after choosing who to transfer to and the amount, a window appears saying let's verify you and that's it, I press let's verify, it thinks for a second and vibrates on that window again... I spent 2 hours on the bot, then finally a person answered in support... he said they'll contact you... and that's it
Android
Jan 25, 2025
There is a big issue of money transfer in this application. In this application, you will see that your money has been transferred and you will also get a successful email, but the amount where you transferred what has happened, there is no credit in that account and after that on complaining to the customer care no solution is found, it goes for more than 10 days, still there is no solution and your The money remains stuck and you do not get it back.
Android
Jan 27, 2025
few units are not possible to register at all, what is happening? communication with robots
iOS
Jan 27, 2025
Not refunds even in two weeks
Hello, I made two transfers both of which failed and i got a refund only for one of them. i tried contacting support team but only got the response of saying i should provide bank statement. i did but still not refund(
Android
Jan 28, 2025
Excessive security policy. What else do you have to submit in order to be able to send the money to Ukraine? The submitted documents are stuck in the chat bot and are not processed any further. It used to be great, but now it's terrible.
Android
Jan 29, 2025
yesterday couldn't see my transfers. I had to log out and log in Again. but now it's all working
Android
Jan 29, 2025
No MasterCard cards are linked.
Paysend Money Transfer App - Product Description
Paysend: Global money transfers The Paysend money transfer app is fast, simple and secure, allowing you to make card-to-card transfers to any Visa, MasterCard or Union Pay card, and to regular bank accounts in 150+ countries. We charge a low, flat fee of only £1, $2 or 1.50€ for international money transfers regardless of the amount sent – so more of your money will reach your destination. Paysend is trusted by over 7 Million users as their money transfer method of choice. Download the app now and start living a life of money without borders. Benefits of using Paysend to transfer money: • Low, fixed fees • Easy-to-use app • Speedy transfers • Excellent rates • Safe and secure How can we help you? Paysend takes the hassle out of money transfers. This means no more cash, no more complicated forms to complete, no more sort codes, no more queuing, and no more long trips to pick up the transfer. Our app allows users to send and receive money in the comfort of their own phone. Paysend will give you visibility over the exchange rate, the transfer fee (only £1, $2 or 1.50€, depending on where you are), and the amount that will be received before you transfer money. Say no to hidden fees, slow delivery and over-complicated money transfers by downloading the Paysend app now! About Paysend Paysend is the trading name of Paysend plc, registered in Scotland, United Kingdom. The company number is 376020. Our registered office is at Cluny Court John Smith Business Park, Kirkcaldy, Fife, KY2 6QJ. Paysend plc is authorized and regulated by the Financial Conduct Authority (FCA), number 900004. Paysend is a registered ‘Visa Direct’ and ‘Mastercard MoneySend’ originating institution. All ‘transactions’ and ‘data’ are secured at the highest PCI DSS level 1 standards.
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