80
good
Paysend Money Transfer App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
24 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
167 Reports
167 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
56 Reports
56 Reports
User Feedback
25%
iOS
56 Reports
56 Reports
75%
Android
167 Reports
167 Reports
Paysend Money Transfer App - Latest Quality Issues
Android
Nov 14, 2024
Good afternoon! How do I unlink my card from my old account? I changed my mobile number and I can't log in. I created a new account, I can't link a card.
iOS
Nov 14, 2024
Complete fraud
They claim to transfer payments within minutes and once the payment is done it never reaches the bank account. Trying to contact support always tells you to ask the sender to contact them. They need to understand you can't keep bothering the sender again and again. What's the problem in simply telling the correct status of the transaction to the receiver? Worst experience ever!! Really pathetic
iOS
Nov 14, 2024
Suspended account with no reasons
It is horrible app and customer service. They suspended my account following by brutal email. After reading the email I felt like I'm preparing a terror act somewhere and after knowing that they want to cut any ties with me. Absolutely ridiculous! There are many other providers of this service out there. Found it and happy. This an update after Apple contacted me. Please stop contacting me. I'm done with you. And people needs to know the truth. So, my review stands.
Android
Nov 14, 2024
Data validation takes longer than the specified time, and therefore it is not possible to send items
iOS
Nov 15, 2024
The support service does not respond in Russian. There is no way to change personal data.
There are no answers to questions.
Android
Nov 16, 2024
Doesn't confirm the data, nothing comes like trusting paysend
iOS
Nov 16, 2024
Code not accepted for changing mobile number
I'm trying to change my mobile number but when I entered the 6 digit code in the app, it only requires 5 digits and automatically renders my code incorrect. I tried copy and paste, but still not accepted.
Android
Nov 16, 2024
Only for so many positive reviews, I decided to try the app. It's good that I didn't send a lot, I threw 212 kroner from a Norwegian card to my Polish account for verification on the 10th, today it's already 16 ... They won't come along the way) They're stuck somewhere. I will change the review only when my money is credited to the account or back to the card from which the transfer was made.
Android
Nov 17, 2024
I can't send more than $500, if I want to send, for example, $2000, I have to do 4 times 500 and they take a commission for each sending.
Paysend Money Transfer App - Product Description
Paysend: Global money transfers The Paysend money transfer app is fast, simple and secure, allowing you to make card-to-card transfers to any Visa, MasterCard or Union Pay card, and to regular bank accounts in 150+ countries. We charge a low, flat fee of only £1, $2 or 1.50€ for international money transfers regardless of the amount sent – so more of your money will reach your destination. Paysend is trusted by over 7 Million users as their money transfer method of choice. Download the app now and start living a life of money without borders. Benefits of using Paysend to transfer money: • Low, fixed fees • Easy-to-use app • Speedy transfers • Excellent rates • Safe and secure How can we help you? Paysend takes the hassle out of money transfers. This means no more cash, no more complicated forms to complete, no more sort codes, no more queuing, and no more long trips to pick up the transfer. Our app allows users to send and receive money in the comfort of their own phone. Paysend will give you visibility over the exchange rate, the transfer fee (only £1, $2 or 1.50€, depending on where you are), and the amount that will be received before you transfer money. Say no to hidden fees, slow delivery and over-complicated money transfers by downloading the Paysend app now! About Paysend Paysend is the trading name of Paysend plc, registered in Scotland, United Kingdom. The company number is 376020. Our registered office is at Cluny Court John Smith Business Park, Kirkcaldy, Fife, KY2 6QJ. Paysend plc is authorized and regulated by the Financial Conduct Authority (FCA), number 900004. Paysend is a registered ‘Visa Direct’ and ‘Mastercard MoneySend’ originating institution. All ‘transactions’ and ‘data’ are secured at the highest PCI DSS level 1 standards.
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