Quality degradation at PC Optimum  
Users report higher volume of Quality Issues than usual
26
poor

PC Optimum | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Shopping
Work at Loblaw Companies Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Loblaw Companies Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
137 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
34 Reports
User Feedback
20%
iOS
34 Reports
80%
Android
137 Reports
PC Optimum - Latest Quality Issues
iOS
Jan 25, 2025
Needs an update
It keeps disconnecting me from my account.
Android
Jan 25, 2025
For over 4 months I have been unable to connect to your application. I see the first page where I can identify myself and then it takes me to a blank page. I have often missed discounts that were only available on the application that I am unable to open. Really unfortunate and frustrating!!
Android
Jan 25, 2025
Since I changed my cell phone (Samson s24) the application no longer works
iOS
Jan 26, 2025
Potentially abuses our privacy
At Shoppers Drug Mart this app will not allow customers to take their blood pressure for FREE unless they agree to very dubious terms which will allow/ give permission to Loblaws group to give access to partners or third party groups (which doesn't rule out insurance providers) to delicate and private healthcare data which could put customers at risk of cost increases or healthcare coverage losses or other unknown disadvantages. It is already enough that Shoppers Drug Mart could benefit from details of blood pressure tests without opening up other opportunities for profit through sharing information with partners. These blood pressure tests should be free of charge with no strings attached. If you do not agree to these terms, you must exit the blood pressure machine interface not be able to take your blood pressure.. the only potential pressure the customer gets is marketing pressure from the Loblaws group at their corporate partners. This is greedy and shameful..
Android
Jan 26, 2025
Disappointed for months that it no longer works
iOS
Jan 27, 2025
Too bulky
The app was much smaller, but now its huge with so many ads and other spam. It's far too big with extra things that are pointless.
Android
Jan 27, 2025
The application no longer works, I can no longer connect.
Android
Jan 28, 2025
I am unable to enter the application. I had to change my optimum card and email because sending to my old email does not work. I do my lost password and I receive nothing in my box despite several attempts. I changed my optimum card and it works via the computer but the application still nothing. Very disappointed because a few months ago it worked great.
Android
Jan 29, 2025
Very difficult to find what you are looking for.
PC Optimum - Product Description
The rewards program unlike any other. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. And the more you use the program the better it gets – and the more free stuff you get. Load offers, earn and redeem points and manage your account all through the convenience of the PC Optimum app.

IMPORTANT DISCLOSURES AND CONSENT

In order to understand current and future consumer interests and to improve or develop new products, services, programs, promotions, contests or events, President’s Choice Services Inc. may track and analyze your use of the application, including offers viewed, opt-out preferences, click-throughs and other use of features. We may collect personal information and non-personal information electronically, directly from you or through third parties. For instance, we may access personal information about you when you share information about yourself on social media networks and also when you interact with us electronically such as through our information technology systems, websites, email, mobile applications, social media properties or online advertising.
If you choose to download or use this application (“app”), we may receive personal information and non-personal information about your current location and about your mobile device, tablet, or browser, such as a unique identifier for your device. Most devices, tablets and browsers allow you to turn off the tracking of your location. However, if you do so, you may not be able to use some of the app features.

PC Optimum Support https://www.pcoptimum.ca/help-and-support/faq
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