36
poor
PedidosYa - Delivery App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
1449 Reports
1449 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
366 Reports
366 Reports
User Feedback
20%
iOS
366 Reports
366 Reports
80%
Android
1449 Reports
1449 Reports
PedidosYa - Delivery App - Latest Quality Issues
iOS
Nov 16, 2024
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I don't get the order
iOS
Nov 16, 2024
Poor service
The delivery men are very comfortable, they do not deliver the food to the door of the house, they give the excuse that the GPS sent them to the wrong place
iOS
Nov 16, 2024
Lousy service
The app gives away credits but at the time of payment it does not work and when it grabs they want to charge you the full moment and does not give options to cancel order
iOS
Nov 16, 2024
abysmal
It always arrives late, they change the time, it arrives changed, there is a lack of products, it does not arrive, seriously how difficult it is to offer something and fulfill it.
Android
Nov 16, 2024
Doesn't open
iOS
Nov 16, 2024
They robbed me and they didn't give me a solution, TERRIBLE COMPANY.
I have tried applications in many parts of the world and this is the worst in terms of customer service, a delivery man stole my money and the solution they gave me in PEDIDOS YA was "we will work so that this does not happen again" "I can do nothing for your management" "I really understand and it is not what I would have wanted for you" those were the answers of the company. Terrible company, zero responsibility and commitment to the customer.
iOS
Nov 16, 2024
cost
Shipping + service + tip costs are getting higher and higher and you don't end up taking advantage of food discounts
Android
Nov 17, 2024
Terrible customer support. Very good at getting paid, very bad at solving their problems. 4 consecutive orders with problem, better to use Uber Eats.
Android
Nov 20, 2024
I'm using Android and it doesn't let you load photos anymore claim or to validate my identity. When I ask for help from online help, a chat robot responds the same as it can help me when loading my ID. If my complaint is that the photos are not uploaded!!!!
PedidosYa - Delivery App - Product Description
More than ever, ask for whatever! With PedidosYa on your phone, you'll be able to fly into a world of wonder! The best part? We deliver your deepest cravings wherever you want in just minutes! You can order online straight from the best restaurants, grocery stores, pharmacies and many more! Anything you want in just three steps: Choose from the menu, order what you want and we deliver it to you! You want it? You got it! - Explore all the new hot places around your area - Reorder your last items easily - Enjoy all the deals and exclusive promos - Read and write comments about our partners We're flying to you! - Customize your order - Choose all your favorite items - Schedule the time of your order - Select the payment method that suits you We deliver your order wherever you want - Keep you posted with your order status - Track your order LIVE - Need assistance? Our help center is here for you! Are you in Argentina, Bolivia, Chile, Dominican Republic, Paraguay or Uruguay? We love to make your life easier by delivering your orders in minutes!
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