Quality degradation at Peloton: Fitness & Workouts  
Users report higher volume of Quality Issues than usual
47
poor

Peloton: Fitness & Workouts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
35%
Android
19 Reports
iOS unitQ Score
iOS User Feedback
65%
iOS
36 Reports
User Feedback
65%
iOS
36 Reports
35%
Android
19 Reports
Peloton: Fitness & Workouts - Latest Quality Issues
Android
Dec 10, 2024
No classes will load on phone or tablet. Have tried every "reset" strategy. Support no help. Disappointing for the price.
Android
Dec 11, 2024
Overall the experience with this app on-watch is pretty inconsistent (I have a Pixel Watch 2). Regularly will not connect to my bike or phone, and I know it isn't my watch's fault because the Fitbit workout tracker and heart rate monitors all work fine. The issue only appears when I try to track my heart rate via the Peloton app to get my strive score. The timer on the watch app is also sub-par and regularly gets stuck, so it makes it impossible to track my time while working out.
Android
Dec 11, 2024
The app works pretty consistently on my phone (I have the Pixel 8 Plus). Never really crashes and offers the full library of content since I have the bike membership. Only issue I tend to experience is when I am trying to stream to my TV. For some reason, it's like the app resets after 30 minutes and the content will stream to my TV but also start playing on my phone, so I hear both simultaneously which is annoying. Otherwise no major issues.
iOS
Dec 13, 2024
Workouts Pause
Every workout I do pauses about a third of the way through the video. Please patch.
iOS
Dec 16, 2024
App auto-pauses during class ( iPad )
As the title indicates, at either 7 minutes 53 seconds or 8 minutes 7 seconds into a class, the app pauses by itself. Please fix this!
iOS
Dec 16, 2024
App won’t stay signed in
I now have to constantly sign in to the Apple TV version EVERY SINGLE TIME I WANT TO USE THE APP. If I accidentally close the app I have to re sign in. Ever since the latest update.
iOS
Dec 17, 2024
Customer service is horrible.
The classes are really great. I have the treadmill and also take the yoga and Pilates classes. The phone or tablet app is great. If you want to use a larger screen the tv app is missing a ton of features you are use to using on the treadmill or mobile app. So you get a bigger screen but way less features. Features like turning the music down and the instructor up. Which is important because they like to blast rap music during yoga classes and I can't even hear the instructors speaking. They also have the worst customer service.
iOS
Dec 18, 2024
App auto-pauses during class ( iPad ) - Chromecasting to Android TV
As the title indicates, at either 7 minutes 53 seconds or 8 minutes 7 seconds into a class, the app pauses by itself. This does not happen, when not Chromecasting. This does not happen with the Android app ( S23 ) and Chromecasting; just IOS. Please fix this!
iOS
Dec 19, 2024
Love the app but search feature doesn’t work!
It's been absolutely impossible to find the prenatal classes with the search box. Please fix asap!!
Peloton: Fitness & Workouts - Product Description
Work out where you want, when you want.  From strength and meditation, to outdoor running and yoga, the Peloton App makes fitness classes and workout tracking fun and easy. No equipment needed.

WHAT'S IN IT FOR YOU?
• Take your workout with you: Find a variety of workouts to fulfill your fitness goals, including strength training, indoor and outdoor running, cycling, yoga, HIIT, meditation, stretching, and more. Our workouts are available on your iPhone or iPad. Plus, you can stream your workouts to your TV with our Apple TV app, or via AirPlay or Chromecast.
• Here to hype. Here to help: Peloton is designed to keep you going with artist series, goal-based programs, and challenges that make working out on the Peloton App a fun and exhilarating experience.
• More burn for your buck: Experience what Peloton is all about with the Free Peloton App or a 30-day trial of one of our paid memberships.

DISCOVER, LOVE, REPEAT
• Variety that you crave: Thousands of workouts that you can take anytime, anywhere, with or without any equipment. From cardio to stretching, we've got you covered. Guided workouts can help you achieve your fitness goals anywhere you go. 
• Workouts you can work in: Let our world-class, expert instructors motivate and captivate you during every workout. You can track your stats and progress using the Peloton Watch App, available on Apple Watch. 
• Whenever you're ready to sweat: Join live classes, or explore our library of instructor-led workouts for a studio fitness experience to get moving whenever you're ready to sweat- on the go, at the gym, or at home.
• Features that take your experience to the next level: Schedule, stack, and bookmark classes, so once you're ready to get moving, all you need to do is show up on your mat and sweat. 

TRANSFORM YOUR FITNESS JOURNEY
• Just bring you: Filter workouts for length, time, and favorite music to support your health and fitness goals. No strings attached, no equipment needed.
• Music to keep you going: With all of your favorite songs and classes dedicated to your favorite artists, you can move to the music you love. 
• Stay connected: Track your classes and freeform activities like outdoor walks, runs and more. Connect a heart rate monitor or download the Peloton Watch App for Apple Watch in order to get metrics in real time to keep you going. 


JOIN THE PELOTON COMMUNITY
Whether you're working out on your phone, tablet, or TV, Peloton is designed to fit your life. Try Peloton for free, no equipment needed. 


Payment for this plan will be charged to your iTunes Account at confirmation of purchase. The membership will automatically renew at the applicable price and frequency (i.e., monthly or annually) (exclusive of taxes) unless auto-renew is turned off at least 24-hours before the end of the current period. By completing your purchase, you certify that you are at least 18 years old and that you understand and agree to the Terms of Service (https://www.onepeloton.com/terms-of-service) and acknowledge the Privacy Policy (https://www.onepeloton.com/privacy-policy). Auto-renewal may be turned off in your Account Setting in iTunes after purchase. No cancellation of the current subscription is allowed during an active subscription period. A user that cancels during a subscription month will not be charged for the following month.
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