poor

PenFed Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-15 Points Past 30 Days

Category: Finance

Work at Pentagon Federal Credit Union? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at Pentagon Federal Credit Union? Unlock additional insights

Android unitQ Score

Android User Feedback

88%

Android
189 Reports

iOS unitQ Score

iOS User Feedback

13%

iOS
27 Reports

User Feedback

13%

iOS
27 Reports

88%

Android
189 Reports

PenFed Mobile - Latest Quality Issues

Android

Dec 20, 2024

The app no longer works on my phone

Android

Dec 20, 2024

The "enhanced login experience" means that the app is now just a web portal and they want you to use a Google Pass Key to access your account. No thanks, I am deleting your data mining app right niw and will just use the wesite to access my loan payment. As soon as I pay off my loan, I am closing all of my accounts with you. I will tell anyone else I know who has a PenFed account to do the same thing.

Android

Dec 20, 2024

It was good, now it says it not compatible with my device...

Android

Dec 21, 2024

The update doesn't work on my S9 so I can no longer use the app.

Android

Dec 21, 2024

I am no longer able to login, the app is useless. And right when I really needed it, too.

Android

Dec 21, 2024

Please help. App is no longer supported by my phone. My phone is the only way I can access the account.

Android

Dec 22, 2024

I can't update the app..cause..aparently..the phone can't do it

Android

Dec 22, 2024

All of a sudden, my phone is no longer compatible. Won't get a new phone just because of one app. Good while it lasted.

Android

Dec 22, 2024

outmoded my perfectly good galaxy 9+

PenFed Mobile - Product Description

Wherever you go, take PenFed with you!

The PenFed Mobile banking app provides around-the-clock access to your PenFed accounts. You can review activity and balances, get transaction details, transfer balances, track loan application status, pay bills and much more! Deposit checks quickly and easily with your smartphone or tablet.

Need an ATM? The app will help you find one. Forgot to set a travel notification for your PenFed credit card? Do it right in the app -- from anywhere. Want to buy a home? Don't miss our exclusive real estate rewards and other current offers.

With lightning-fast, 24/7 access, PenFed Mobile puts the power of your credit union right where it belongs… on your favorite mobile device.

Opening this app constitutes acceptance and/reaffirmation of our privacy policy, non-compete, and non-disclosure agreement.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners