18
poor
permanent tsb | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
56%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
34 Reports
34 Reports
User Feedback
44%
iOS
34 Reports
34 Reports
56%
Android
43 Reports
43 Reports
permanent tsb - Latest Quality Issues
iOS
Dec 14, 2024
Not working customer care in denial
Constantly bringing me back to the Ptsb sign lets me enter user name and password looks for Face ID and then back to the opening page I rang for help was told to change password on a pc. I did this. The app then worked for a few hours but it now is back with the exact same problem Tsb won't admit there is a problem
Android
Dec 14, 2024
Error 400 can't log in
iOS
Dec 16, 2024
Worst banking App on the market
This app has crashed with error codes every two weeks for the last three months on my iPhone 15 Pro Max! I have to complete a full reinstall every time! Very frustrating and why have PTSB not got on top of this!! So disappointing!
iOS
Dec 17, 2024
Consistencies error codes
Benchmarking this app against other apps i used it falls far below par
iOS
Dec 18, 2024
Account holder
Terrible app. Keep getting unexpected errors. You may go back to the drawing board PTSB
iOS
Dec 19, 2024
Useless
Trying to open an account for weeks, since weeks I get „The PTSB app is currently experiencing technical difficulties. Please try again later.“ No thanks.
Android
Dec 20, 2024
Shocking app. Haven't been able to login for weeks and as I am abroad i have no access to see my account. Error 400 is now basically my bank account!
iOS
Dec 20, 2024
No TouchID
Still no TouchID login and doesn't take on system dark mode settings. Very poor app.
Android
Dec 21, 2024
Their app doesn't seem capable of reading my passport to verify my ID, despite other apps having no issues. So I'm locked out. Poor experience.
permanent tsb - Product Description
The permanent tsb app is a secure, fast and easy way to bank on the go. It offers a great range of features to make accessing your money and controlling your finances effortless, giving you the time and peace of mind to get on with your life! If you’re a permanent tsb customer who’s registered for Open24 Online Banking you can enjoy: Simple and easy access to your accounts and cards: • Log in quickly using your PAN (Personal Access Number) on your secure registered device. • Quickly access the most used features. • Check your current and available account balances and other important information. • Access your recent, pending and historical transactions with the ability to filter and download to your device. • Apply for a Term Loan, Credit Card or Overdraft. • View eStatements. • Update or reset your Open24 desktop site password. • Access and manage all your Visa Debit Cards via the 'Manage Cards and PINs' section, including the ability to instantly view or unblock your card PIN. • Quickly add your Visa Debit Card to your Apple Wallet directly through our app. Banking on the go: • Instantly transfer between your accounts. • Transfer to your existing payees, and on tablet devices you can now add new payees. Schedule payments to be made at a future date. • Send Emergency Cash to an ATM: you or a friend can collect funds from any permanent tsb ATM – without the need for a bank card (charges apply). • Make payments to existing bills and add new bills. Schedule bills to be paid at a future date. • Set up a standing order. • Transfer to your existing international SWIFT payees. These payees can only be set-up by visiting a permanent tsb branch. • Manage payments i.e. view or edit details for existing payees, bill payments, standing orders, direct debits and future dated payments. • Mobile Top Up: Top up your own or someone else’s prepaid mobile phone (selected operators). If you’re not a permanent tsb customer you can still use the features outside of login including Branch/ATM Locator, Currency Converter, and help/contact information. Accessing the app: • To log in to the permanent tsb app you’ll need to be a permanent tsb customer who is registered for Open24 Online Banking and has an enrolled device linked to your customer profile with permanent tsb. • To access some features you’ll need to authenticate on your enrolled device by entering 3 random digits from your 6 digit Personal Access Number (PAN). Terms and conditions apply. Find out more at permanenttsb.ie/mobile permanent tsb p.l.c. is regulated by the Central Bank of Ireland. permanent tsb p.l.c. is a tied assurance agent for Irish Life Assurance p.l.c. permanent tsb p.l.c. is a limited liability company registered in Dublin under No. 222332. The company's registered office is: permanent tsb, 56-59 St. Stephen's Green, Dublin 2.
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