10
poor

permanent tsb | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
Work at permanent tsb? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at permanent tsb? Unlock additional insights
Android unitQ Score
Android User Feedback
64%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
31 Reports
User Feedback
36%
iOS
31 Reports
64%
Android
54 Reports
permanent tsb - Latest Quality Issues
Android
Nov 14, 2024
Never works .......can't even login
Android
Nov 14, 2024
Whether the problems are from within or without, a national bank should be doing much better than this. The reliability of the app is appalling, and they recently put charges up by a third. Hard to see where that's being spent. Still, it's motivation enough to look seriously at changing banks.
iOS
Nov 16, 2024
Worst app
This app has so many problems. I've lost count of the amount of times I've had to remove and download again. Getting to the point that I'm considering changing bank
Android
Nov 16, 2024
Can't log in, app crashes every time! I'm a new customer and this is making me really regret switching to PTSB! All the hassle and effort to change banks and now I'm going to close the account and go back to my old one
iOS
Nov 16, 2024
Horrendous for a banking app
Words fail me. We should be able to report PTSB to the banking regulator this app is so bad. The reviews don't lie.
Android
Nov 16, 2024
You can't download more than the default number if months of transactions. It just throws an error if you try to make a custom date range and download.
Android
Nov 16, 2024
Absolutely useless third time this week app is down getting a joke now.
Android
Nov 17, 2024
Dreadful app,dreadful bank, dreadful customer support opening hours,
Android
Nov 19, 2024
App gone terrible the past few weeks, login issues.
permanent tsb - Product Description
The permanent tsb app is a secure, fast and easy way to bank on the go. It offers a great range of features to make accessing your money and controlling your finances effortless, giving you the time and peace of mind to get on with your life!

If you’re a permanent tsb customer who’s registered for Open24 Online Banking you can enjoy:

Simple and easy access to your accounts and cards:
• Log in quickly using your PAN (Personal Access Number) on your secure registered device.
• Quickly access the most used features.
• Check your current and available account balances and other important information.
• Access your recent, pending and historical transactions with the ability to filter and download to your device.
• Apply for a Term Loan, Credit Card or Overdraft.
• View eStatements.
• Update or reset your Open24 desktop site password.
• Access and manage all your Visa Debit Cards via the 'Manage Cards and PINs' section, including the ability to instantly view or unblock your card PIN.
• Quickly add your Visa Debit Card to your Apple Wallet directly through our app.

Banking on the go:
• Instantly transfer between your accounts.
• Transfer to your existing payees, and on tablet devices you can now add new payees. Schedule payments to be made at a future date.
• Send Emergency Cash to an ATM: you or a friend can collect funds from any permanent tsb ATM – without the need for a bank card (charges apply).
• Make payments to existing bills and add new bills. Schedule bills to be paid at a future date.
• Set up a standing order.
• Transfer to your existing international SWIFT payees. These payees can only be set-up by visiting a permanent tsb branch.
• Manage payments i.e. view or edit details for existing payees, bill payments, standing orders, direct debits and future dated payments.
• Mobile Top Up: Top up your own or someone else’s prepaid mobile phone (selected operators).

If you’re not a permanent tsb customer you can still use the features outside of login including Branch/ATM Locator, Currency Converter, and help/contact information.

Accessing the app:
• To log in to the permanent tsb app you’ll need to be a permanent tsb customer who is registered for Open24 Online Banking and has an enrolled device linked to your customer profile with permanent tsb.
• To access some features you’ll need to authenticate on your enrolled device by entering 3 random digits from your 6 digit Personal Access Number (PAN).

Terms and conditions apply. Find out more at permanenttsb.ie/mobile

permanent tsb p.l.c. is regulated by the Central Bank of Ireland. permanent tsb p.l.c. is a tied assurance agent for Irish Life Assurance p.l.c. permanent tsb p.l.c. is a limited liability company registered in Dublin under No. 222332. The company's registered office is: permanent tsb, 56-59 St. Stephen's Green, Dublin 2.
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