51
fair
Empower Personal Dashboard™ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
26%
Android
30 Reports
30 Reports
iOS unitQ Score
iOS User Feedback
74%
iOS
84 Reports
84 Reports
User Feedback
74%
iOS
84 Reports
84 Reports
26%
Android
30 Reports
30 Reports
Empower Personal Dashboard™ - Latest Quality Issues
iOS
Jan 25, 2025
Poor performance
This app has gone downhill since I started using it a while back. Accounts never seem to get updated and linked properly. Can't get an accurate picture of assets and liabilities because these accounts will not link and stay updated. Just a really poor app
iOS
Jan 25, 2025
Annoying
I've been using this app since Mint went away and I can't stand it. It doesn't update my accounts on a consistent basis. I am finally so fed up I'm switching to another app.
iOS
Jan 26, 2025
Major issues with Finacial planning
There's a lot of things that don't add up.
Android
Jan 26, 2025
Switched from last 30day view to last year and it broke. Not enough data and no button to switch back to 30d view. No categories. No trends. It's pretty bad
iOS
Jan 26, 2025
A big fail for 2 months now since 12/2024
For some inexplicable reason, despite submitting a request for tech support months ago, much of my data that had been integrating and updating just fine is no longer updating. This means that about half my financial picture is missing and the result is the app is no longer serving me as intended. My major bank accounts are 2 months old with no new information importing (“not supported” error messages), and same with PayPal and Venmo data. It's very frustrating because glitches like this happened in the past under the prior ownership of Personal Capital, and they were able to resolve them fairly quickly; that is not the case under the new Empower ownership, which is a BIG disappointment. Thus, I'm now looking at options to move everything over to a more reliable platform. I have been with Personal Capital for years, so this is super disappointing because when it works, I'm a big and long-time fan.
iOS
Jan 27, 2025
Rude Customer Service
Customer service calls me two days after I created an account and was very rude when I said thanks for calling but I'm not interested in your services.
iOS
Jan 27, 2025
Pending charges not showing
Since Empower took over there have been issues syncing and not pending transactions don't show up although they appear appear in the banking's app.
Android
Jan 28, 2025
Great app to consolidate tracking all your assets , specially your investments. I would give five stars after the following improvements: 1 AI based capability to auto categorize transactions 2.AI based capability to auto split transactions specially at superstores where purchases belonging to multiple categories are made.3.AI based expense tracking and auto budgeting 4.Ability to see % allocation of each position in the consolidated portfolio.
Android
Jan 30, 2025
App worked great until 1/22/25 update. Now, it will only sync every few days, and it crashes when I try to open any transactions.
Empower Personal Dashboard™ - Product Description
You’ve never seen your money like this before. Reach your goals and take control of your financial life with Empower’s free app. Have all your financial accounts in one place, see your true net worth, plan for retirement, track your portfolio, and more. At Empower we’re more than a financial tool. We’re professional-grade tech built to make a personalized experience that fits your needs. MANAGE ALL YOUR ACCOUNTS IN ONE PLACE Empower Personal Dashboard™ gives you a complete picture of your finances by bringing everything together– including bank accounts, 401k, IRA, investments, stocks, debt, and more. TRACK YOUR NET WORTH Use the net worth tracker to get an accurate view of your net worth—what you have minus what you owe. Understanding this number can help you make smarter decisions about how to manage your money. PLAN FOR RETIREMENT See if you’re on track to retire by your target date with the retirement planner and use the retirement calculator to enter hypothetical scenarios–you may even use one of them to turn into your new plan. BUDGET YOUR EXPENSES Organize your spending and savings automatically by date, category, or merchant to see if you are tracking over or under your plan. SEE WHERE YOUR INVESTMENTS STAND Stay on top of your investments by comparing your current portfolio allocation to an ideal target allocation that’s designed to minimize risk and maximize returns. WE WORK HARD TO KEEP YOUR INFORMATION SAFE You can rest assured it’s our security team’s primary job to safeguard your financial data. We use multiple layers of security, in every component of our systems, to protect your accounts, your money, and keep your information private. Ready to take control of your finances — and your future? All visuals are illustrative only. Featured individuals are paid spokespeople and not clients of Personal Capital Advisors Corporation or Empower Advisory Group, LLC and do not make any endorsements or recommendations about securities offerings or investment strategy. * For more information about Personal Capital Advisors Corporation or Empower Advisory Group, LLC advisory services, including fees and full disclosures, visit https://www.empower.com/personal-investors/wealth-management. © 2023 Empower Holdings, LLC. All rights reserved. “EMPOWER” and all associated logos, and product names are trademarks of Empower Annuity Insurance Company of America.
All intellectual property rights, including trademarks and word marks, are the property of respective owners