54
fair

Empower Personal Dashboard™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
29%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
71%
iOS
109 Reports
User Feedback
71%
iOS
109 Reports
29%
Android
44 Reports
Empower Personal Dashboard™ - Latest Quality Issues
Android
Nov 13, 2024
The app continues to crash and empower doesn't fix it.
iOS
Nov 14, 2024
Confusing and inconsistent
Confusing & Frustrating. I see different values across screens for fields with the same names. Views on iPad are completely different from desktop. I can't find most of the key screens on the iPad that my advisor showed me on the desktop. My strategy that I pay Empower to help choose and manage says that I am potentially losing out on a lot of money because the cash allocation is too high.
iOS
Nov 14, 2024
Takes to long to update
Takes ton long to update accounts. Cannot link some accounts like comenity bank. Constantly needing to refresh some accounts manually to update on daily basis like my retirement focus account Very slow!
Android
Nov 14, 2024
Crypto pricing updates absolutely suck. Lags by hours. No legit reason for not to be real time.
iOS
Nov 15, 2024
A for effort annoyances still exist after years.
- Nagging for a portfolio review gets old. - Warning no emergency fund available when $26k in cash is in account. (Fidelity Cash Management) As an end user who absolutely knows that no investment transactions ever occur in Fidelity cash management account, since they happen in my other 4 brokerage accounts. I should be able to configure this account as it is used by me, as a bank account. Issue me a warning that there may be loss of data or something. I'm aware of the risk. This would fix the emergency fund issue. - Renaming rules for spending still missing. Having to go in and rename spending every month is a royal pain in the butt. Other aspects of the app are very nice, but these few annoyances have driven me away twice. Came back to see if any changes and unfortunately it has not happened.
Android
Nov 16, 2024
This app blows. Seems to have lost my retirement completely. Only cares about getting the rest of my money out of my other accounts.
iOS
Nov 16, 2024
Prudential (Empower) Accounts Don’t Update
Great idea, poor execution. I have accounts that have not updated balance or transactions for over 2years!. They are Prudential which is owned by Empower! I can't find a hotlink to call or email Support, so I go back to a saved email on another Subject and Forward with new Subject. No sooner does one account resume linking (in maybe another month or so, without restoring intervening transactions!), than another one or two lose connection. 11/15/24: Still no resolution. And similar error (failure to sync data) with another annuity.
iOS
Nov 16, 2024
Missed opportunity
Works well to get an overview of your net worth. Searching for transactions, however, doesn't of work well compared to mint. It's hard to find things especially reoccurring payments. Auto detecting reoccurring payments would be a welcome improvement.
Android
Nov 19, 2024
The app was OK to track things but then they called me to schedule a financial planning call and i had to delete it. It all feels super invasive for them to "look at my dashboard" to determine if I'd be a good target. I know I had the free version but that took it too far as they only do this when you add specific info. Pass.
Empower Personal Dashboard™ - Product Description
You’ve never seen your money like this before. Reach your goals and take control of your financial life with Empower’s free app. Have all your financial accounts in one place, see your true net worth, plan for retirement, track your portfolio, and more. 

At Empower we’re more than a financial tool. We’re professional-grade tech built to make a personalized experience that fits your needs. 

MANAGE ALL YOUR ACCOUNTS IN ONE PLACE
Empower Personal Dashboard™ gives you a complete picture of your finances by bringing everything together– including bank accounts, 401k, IRA, investments, stocks, debt, and more.

TRACK YOUR NET WORTH
Use the net worth tracker to get an accurate view of your net worth—what you have minus what you owe. Understanding this number can help you make smarter decisions about how to manage your money.

PLAN FOR RETIREMENT
See if you’re on track to retire by your target date with the retirement planner and use the retirement calculator to enter hypothetical scenarios–you may even use one of them to turn into your new plan.

BUDGET YOUR EXPENSES
Organize your spending and savings automatically by date, category, or merchant to see if you are tracking over or under your plan.

SEE WHERE YOUR INVESTMENTS STAND
Stay on top of your investments by comparing your current portfolio allocation to an ideal target allocation that’s designed to minimize risk and maximize returns.

WE WORK HARD TO KEEP YOUR INFORMATION SAFE
You can rest assured it’s our security team’s primary job to safeguard your financial data. We use multiple layers of security, in every component of our systems, to protect your accounts, your money, and keep your information private.

Ready to take control of your finances — and your future? 

All visuals are illustrative only.

Featured individuals are paid spokespeople and not clients of Personal Capital Advisors Corporation or Empower Advisory Group, LLC and do not make any endorsements or recommendations about securities offerings or investment strategy.

* For more information about Personal Capital Advisors Corporation or Empower Advisory Group, LLC advisory services, including fees and full disclosures, visit https://www.empower.com/personal-investors/wealth-management. © 2023 Empower Holdings, LLC. All rights reserved. 
“EMPOWER” and all associated logos, and product names are trademarks of Empower Annuity Insurance Company of America.
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