27
poor
Philips Sonicare | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
55%
Android
45 Reports
45 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
37 Reports
37 Reports
User Feedback
45%
iOS
37 Reports
37 Reports
55%
Android
45 Reports
45 Reports
Philips Sonicare - Latest Quality Issues
Android
Dec 16, 2024
The app is good for my phone, but we bought our children toothbrushes, and I can not find the app for their Amazon devices.
Android
Dec 17, 2024
The app is boring and not engaging. The timers are set but once you start brushing the time is changed. You can only see the first brush in the history but the other times you have no access to. I have been brushing manually most of my life and I switched to the sonic 9900 prestige to give it a chance. I still don't see of feel that cleans my teeth better and end up having to floss no matter what. If this is your first time trying a non manual toothbrush this one is not worth it.
iOS
Dec 18, 2024
The 3D tooth teeth are gone
Hopefully, the previous 3D viewing features will be restored
iOS
Dec 18, 2024
Not bound
It is not possible to link the brush to the app, it says contact the technical service... I'm going to be wasting time on this
iOS
Dec 18, 2024
Inconsistent Feature
I enjoy the product but this app is buggy and doesn't always track the movement of the brush. It's absolutely obnoxious for an app to tell me to do better when the app itself underperforms in a third of its primary functions.
iOS
Dec 18, 2024
Where is the view of teeth?
I bought toothbrushes for this app amd teeth view, commands and visual display where I make mistakes. I do not see anything-i only see time of brushing and stress. Very dissapointing. Can you please let me know where is this teething view option? Did you delete it?
Android
Dec 19, 2024
The app ran really well until about 1 year ago. Except for DeepClen+, 2 minutes instead of the actual 3 minutes brushing time were displayed. I got used to it over time or just didn't use the app while cleaning. But now the app is no longer usable at all. Mode GumHealth displays White+ and DeepCkean+ displays GumCare. My toothbrush doesn't have either program. Uninstalling and reinstalling the app didn't help either. What nonsense!
Android
Dec 19, 2024
It doesn't even want to load to go to the application....
Android
Dec 20, 2024
It is not possible to establish a connection with a smartphone
Philips Sonicare - Product Description
Do you remember when you learned to brush? Neither do we! It turns out, most people don’t brush properly. Have you ever wondered how well you are actually brushing your teeth? When you connect your Philips Sonicare toothbrush to the app, you’ll receive personalized insights and guidance as well as tips to improve your brushing habits. That helps you achieve a healthy mouth and a confident smile. Please note you must have a connected toothbrush to use the app. By connecting to the app, you’ll also receive the latest updates to your brushing experience. With our most advanced toothbrush – Sonicare 9900 Prestige -- the app works in harmony with your brush to access the full range of benefits, including: - Real-time guided brushing to brush your best. - SenseIQ to sense and automatically adapt your brushing style. - Auto-sync to update without your phone nearby. Your Sonicare app experience will vary depending on which toothbrush you own and where you live: PREMIUM - 9900 Prestige – SenseIQ, mouth map, personalized guidance and tips. ADVANCED - DiamondClean Smart and FlexCare Platinum Connected – mouth map with position guidance and missed area notifications. ESSENTIAL - DiamondClean 9000 and ExpertClean - SmarTimer and brushing guides. In the Sonicare app: Real-time brushing guidance The Sonicare app monitors your habits, like if you’re reaching all areas of your mouth, how long you brush or how much pressure you’re using, and coaches you with tailored advice. This coaching helps to ensure consistent, complete coverage, every time you brush. Dashboard The Dashboard connects to your Sonicare toothbrush to collect your brushing habits. Each day and week, you will receive an accurate, easy-to-read report, giving you the brushing insights you need to improve and maintain your oral health. Automatic brush head reordering service Always have a fresh brush head when you need one. As the Sonicare app monitors your brush head’s usage, the reordering service reminds you when you need a replacement, and can automatically place an order so it arrives just in time. The brush head smart reordering service is available in the United States, United Kingdom, Germany, France, Spain, Italy and Japan. Connect with Apple Health We heard you! You can now link the Sonicare app to the Apple Health app. When you do, you can track your brushing habits along with the rest of your health data, so you can set goals and be in control of your personal health.
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