Quality degradation at PhonePe: Secure Payments App  
Users report higher volume of Quality Issues than usual
87
good

PhonePe: Secure Payments App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Finance
Work at PHONEPE PRIVATE LIMITED? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PHONEPE PRIVATE LIMITED? Unlock additional insights
Android unitQ Score
Android User Feedback
98%
Android
31849 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
657 Reports
User Feedback
2%
iOS
657 Reports
98%
Android
31849 Reports
PhonePe: Secure Payments App - Latest Quality Issues
Android
Apr 2, 2025
options of expense shared not visible
Android
Apr 2, 2025
server will be down sometime
Android
Apr 2, 2025
getting more time to transfer money
Android
Apr 2, 2025
very poor with customer support
Android
Apr 2, 2025
worst customer experience. literally they never responds for your calls or messages when you money has been stucked. they simply ditches you in between the worst scene. i don't want to give that one star also. worst app
Android
Apr 2, 2025
how to download bank statements before updating the app that option was available not it's not showing uh not made it easy..now it is full difficult and confusing 🤬 most importantly if it's easy to use and all the information is available here then only the app is easy and good to use..Not only it's confusing 🤬 it's is irritating 😕 meh 😑.....the reward uh give in phone pe that is worth less instead of giving offer in reward uh can keep winning cash in reward
Android
Apr 2, 2025
No insurance experience but selling it to waste customer money. Never use for insurance specially
Android
Apr 2, 2025
not working properly
Android
Apr 2, 2025
useless rewards 🥺
PhonePe: Secure Payments App - Product Description
PhonePe is a leading online payment app & a UPI enabled initiative that allows users to make payments seamlessly in India. Use the app for instant money transfers with UPI, mobile & DTH recharge, & utility bill payments like gas, water & electricity. You can also get Insurance (car, health, bike, travel, life, accident) & make broadband payments, invest in tax-saving mutual funds, or Gold. Make instant payments on food, travel, grocery, & shopping apps without downloading them.

Things you can do on PhonePe (Phonepay) App

Bank to Bank Money Transfer, BHIM UPI Payment App
- Instant Money Transfer using BHIM UPI from one phone number to another, or to bank accounts without using IFSC code
- Save beneficiaries, check, & manage multiple bank accounts across different banks like SBI, HDFC, ICICI bank & 140+ banks

Easy Online Payments
- Pay online across different online shopping sites like Flipkart, Amazon, Myntra etc
- Order food online from Zomato, Swigs etc
- Shop daily essentials online like grocery from Bigbasket, etc
- Make travel bookings to your favourite destinations (domestic & international) via popular sites like Makemytrip, Goibibo etc

Buy or Renew Insurance
- Car Insurance: Get full protection for 3rd Party damages via our car insurance app
- Bike Insurance: Protect your two-wheeler via our bike insurance app
- Health Insurance: Get assured cash daily on hospitalisation. Choose from plans offering up to ₹5000 per day with our insurance plans
- Dengue & Malaria Insurance: Get covered against 6 mosquito-borne diseases for as low as ₹49/year
- Term Life Insurance on our app
- Personal Accident Insurance: Insure yourself against accidents & disablement
- International & Domestic Trip Insurance: Secure your next trip at both domestic & international destinations. Get 24X7 support in 200+ countries on our insurance app

Investment & Mutual Funds App
- Online Investment Plans & Mutual Funds
- Grow your wealth with the right balance of Equity & Debt. Plan for a brighter future with the preferred investment app in India
- Save your taxes easily by making investment in tax saving mutual funds. Products Covered: Liquid Funds, Super Funds, Equity Funds, Debt Funds, Hybrid Funds for your investments

Contactless Offline Payments at Local Store
- Make Cashless offline Payments
- Scan & pay easily via mobile number or using QR code at local kirana, pharmacy, restaurant & bars, retail stores etc

DTH & Mobile Recharge App
- Recharge Prepaid Mobile Numbers from brands like Jio, Vodafone, Idea, Airtel etc.
- PhonePe is a leading DTH recharge app where you can recharge DTH of top service providers like Tata Sky, Airtel Direct, Sun Direct, Videocon etc

Online Bill Payments
- Pay Credit Card Bills
- Fast & secure credit card bill payments for Visa, Amex, MasterCard, RuPay & Diners in a few clicks
- Never miss a bill payment! Set Autopay & opt for recurring monthly bill payments via your credit card

Utility Bill Payments
- PhonePe is one of the leading utility bill payment apps via which you can pay your gas & water bills
- Pay landline & broadband bills across Airtel, BSNL, Tata DoCoMo
- Pay via the best electricity bill payment app to 180+ billers like BESCOM, BSES, IGL, TNEB, MSEDCL

Buy & Sell 24K certified Gold
- Buy 24K Gold with assured purity & best value
- Store your Gold in safe bank-grade lockers
- Get safe doorstep delivery of gold coins & bars

Value-Added Features
- PhonePe Switch: Use your food, travel, shopping & grocery Apps on PhonePe Switch, without downloading them
- PhonePe Gift Cards: Buy a Gift Card for easy payments across 1 L+ leading offline & online outlets & across the app.

Visit: phonepe.com
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners