16
poor
Pick n Pay ASAP! | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
108 Reports
108 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
38 Reports
38 Reports
User Feedback
26%
iOS
38 Reports
38 Reports
74%
Android
108 Reports
108 Reports
Pick n Pay ASAP! - Latest Quality Issues
Android
Mar 27, 2025
Do not ever use this app, rather use other shops to buy groceries online because how do you have to wait for your food to be delivered for 2 hours whereas on other stores it usually takes 60 minutes maximum, and the app is very slow and frustrating, they accept orders and cancel them on a later stage with an excuse that says there is a shortage of drivers💔😒
Android
Mar 27, 2025
Delivery gets re-scheduled in the evening. Throughout the process the delivery time is specified (+- 1 hour) but as soon as you order the delivery time gets pushed out to the next day and there's no way to cancel your order.
Android
Mar 28, 2025
App keeps closing. It's improving but not as fast as Checkers' app. Please add product sorting ability (alphabetical, brand, or at least by price). It would be amazing to have the option to select a hyper store too.
iOS
Mar 28, 2025
App issues
Been using this app for a while now and never had issues till yesterday and today Tried placing an order and it kept on saying store not available also that they are full, today around 7:15 tried placing an order and it says error occurred, got a refund on my wallet and tried again, now I don't know what's happening because I'm not refunded and still said error occurred couldn't place order and now the app is under maintenance.
iOS
Mar 28, 2025
Worst service
Used it twice. Issues with delivery twice. Will NEVER use Pnp online delivery again. Still struggling with my second order. I cancelled the first one. They do not even pick up at customer service. You hold on for ever
iOS
Mar 28, 2025
Timings 😒😒
A person's order comes after a very long time , I am not happy about their delivery timings
Android
Mar 28, 2025
terrible delivery service. Hours of waiting until to get your groceries, that's if you'll get them on the same day. even tried pnp on Mr D, same result
Android
Mar 28, 2025
The worse app, it keeps on debiting me and then canceling my order. And it won't allow you to use the money in your wallet!
iOS
Mar 28, 2025
Scammers
They stole money out of my wallet for a order they cancelled and then placed themselves again at different time yet it was never delivered nor confirmed through email.
Pick n Pay ASAP! - Product Description
Welcome to faster, smarter and easier shopping with Pick n Pay’s official delivery app! Shop over 10 000 grocery and liquor items at in-store prices and save yourself a trip to the store with easy, same-day delivery in as little as 60 minutes! Earn Smart Shopper points, enjoy faster credit and refunds with our NEW wallet feature, plus browse our full-of-inspo occasion aisles and tick off your shopping list without the search bar.
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