84
good
Picnic Online Supermarket | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
891 Reports
891 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
116 Reports
116 Reports
User Feedback
12%
iOS
116 Reports
116 Reports
88%
Android
891 Reports
891 Reports
Picnic Online Supermarket - Latest Quality Issues
Android
Feb 26, 2025
Doesn't deliver everywhere to my daughter's house, yes 1km further it's no...grrrr
iOS
Feb 26, 2025
Minimum order value is hidden (40€)
Ordering always works very well and the app works well, but you are told that they "Always deliver for free". However, the minimum order value is "forgotten" during the ordering process. This means that you already have a shopping cart and then at the end of the ordering process you are more willing to go through with the order anyway, i.e. buy stuff to get to the minimum order value. Unnecessary and unfair!
Android
Feb 27, 2025
Unfortunately, it's not worth it. I don't reach the minimum order value of €40. So unfortunately I can't use it.
Android
Feb 27, 2025
only one star... because the payment options are rubbish if direct debit doesn't work... because I can't use the other payment methods unfortunately... and no concessions from Picnic, which is a shame because I've only heard good things...
Android
Feb 27, 2025
A little expensive but top service
Android
Feb 27, 2025
The quality has deteriorated a lot in recent times. I ordered a chicken fillet, I opened it the day before the use-by date, it was rotten with a disgusting smell. I contacted customer service, they told me that the DLC indicated on the packaging should not be taken into account. I contacted the fraud prevention department...
Android
Feb 28, 2025
Good goods, nice staff but the payment doesn't work very well - there is a lot of room for improvement
Android
Feb 28, 2025
Since we live in a very rural area, I wanted to check whether we were even in the delivery area before I registered. Unfortunately, there is no way to check this without entering all of your personal information. I think that's a shame, because I would have liked to have used it if we had been in the delivery area.
Android
Mar 1, 2025
This app is too backwards because it only allows credit card payments or Paypal. Everything has been deleted and uninstalled!
Picnic Online Supermarket - Product Description
Picnic is the supermarket on wheels! We deliver all your groceries at home - always for low prices, free of charge. Download the app and quickly see if we already deliver in your area! The huge advantage of the small car - Always low prices and free home delivery At Picnic, we don't have expensive stores. And for you, that means: always low prices and free home delivery! In addition to all the shopping you are used to, you will also find new super deals and delicious discount recipes in the app every week. You save what we save! - Fresh from whey to you We bring all your vegetables, fruit, and dairy directly from the farmer to you. Without unnecessary stops. And because your groceries are not waiting on the shelves, they always arrive fresh at your home! - No shops, that means sustainable Our electric cars drive through the neighborhood via smart routes. Like this, we save a lot of trips to the supermarket together! We also only buy the products that you order. The advantage? 90% less waste than a normal supermarket. The big things a small car can do… How does Picnic work? 1. Download the app and order your groceries online To order at Picnic you need the Picnic app. Download it now and register. You can collect all the groceries you need in the app as soon as you can order. Make a shopping list, and choose a delivery time. We’ll take care of the rest! 2. We take care of your shopping Now it's our turn! As soon as we have all orders for the next day in, we send our shopping list to our baker, greengrocer, and the other suppliers. Once everything is neatly packed, we are ready to leave for your neighborhood. We keep the fresh products nice and cool in separate crates. 3. We deliver your groceries to your home for free With our sustainable, electric cars we drive through the neighborhood via smart routes. In this way, we ensure that everything on your shopping list is delivered to your home, punctual to the minute. Did you know that Picnic is the fastest-growing online supermarket in the Netherlands? Don't worry if we can't deliver to you yet, because we are expanding quickly. Sign up and we'll keep you posted!
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