Quality degradation at Pizza Hut - Delivery & Takeout  
Users report higher volume of Quality Issues than usual
27
poor

Pizza Hut - Delivery & Takeout | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
1008 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
333 Reports
User Feedback
25%
iOS
333 Reports
75%
Android
1008 Reports
Pizza Hut - Delivery & Takeout - Latest Quality Issues
Android
Dec 23, 2024
Looks better, but at what cost? The app works intermittently, but mostly, not at all. Remarks or comments to add something to an order never save.
Android
Dec 23, 2024
This new brick that they call an app is terrible. The main screen doesn't load. Can't save cards. Can't use Hut Rewards. The old style app worked flawlessly. They also got rid of the text message system to let you know the order is out for delivery.
Android
Dec 23, 2024
This is the worst app if it's kind. I spent twenty minutes in the broken website before finally succumbing and downloading the app. I wish I would have just driven and sat in the cold and waited, it would have been less frustrating. It would almost be worth shutting off the whole Internet as as global society rather than let this app exist. Please fix, it probably just start over. Seriously do better.
Android
Dec 23, 2024
App moves slow or stalls during order process. But generally a good app
Android
Dec 23, 2024
The new update keeps crashing / locking up. Nothing was wrong with the old one. Now, this one is just aggravating. Very poor programming, interface and performance
Android
Dec 23, 2024
This app does not work.
Android
Dec 23, 2024
I ordered a pizza at 6pm and it is now 747. 🤬🤬🤬🤬
Android
Dec 23, 2024
Totally Sucks, nothing but lag and issues trying to order.
Android
Dec 23, 2024
App keeps crashing everytime u make an order
Pizza Hut - Delivery & Takeout - Product Description
Download the official Pizza Hut app for the easiest way to order your favorite pizza, wings, desserts and more! We’ve added contactless ordering features, so you and your family can get the pizza you love without worry.  Our app is designed for pizza lovers, making fast food delivery and takeout even easier. Check out our menu, find deals, save orders and earn free pizza with Hut Rewards®.
•	Order contactless delivery, takeout or curbside pickup
•	Check in for curbside pickup with one simple click
•	Access the full Pizza Hut menu, discover new menu items and view local deals
•	Stay up-to-date with your Hut Rewards® points and redeem free pizza, wings and more with ease
•	Customize your own pizzas with the easy-to-use Pizza Builder
•	Reorder in three easy taps
•	Track your order with the Pizza Hut Delivery Tracker
•	Place future orders up to 7 days in advance
•	Use guest checkout to easily order without an account
•	Find Pizza Hut locations near you 
•	Pay with cash, card or Pizza Hut gift card
•	Order within the 50 United States territories and possessions excluding Puerto Rico and the U.S. Virgin Islands
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