12
poor
Pizza Hut - Delivery & Takeout | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
340 Reports
340 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
138 Reports
138 Reports
User Feedback
29%
iOS
138 Reports
138 Reports
71%
Android
340 Reports
340 Reports
Pizza Hut - Delivery & Takeout - Latest Quality Issues
Android
Mar 1, 2025
This new app is horrible. Doesn't work 99% of the time. Tried numerous times to log in without getting past the login screen. They say Pizza Hut is a dying business. This app is proof.
Android
Mar 1, 2025
No info. It used to be an ok app, and now it's just pointless to have. It won't let you go to your screen unless you select DELIVERY or PICK UP. Then you get to the ordering screen to try and navigate and see past orders there's nothing there. Do better Pizza Hut. Go check out Domino's app and get ideas. Now they have a great app, easy to use and you get an email with a tracker and text updates. This Pizza Hut app needs a serious update, makes you not want to order from them. Don't recommend!
Android
Mar 1, 2025
App closes when signing in to it.
Android
Mar 1, 2025
Updating on 2/28/25. Can't even order anymore. App fades to black when I go to finish. Guess they don't want my money
Android
Mar 2, 2025
Dude, the app barely works.
Android
Mar 2, 2025
I use multiple stores. The app defaults to the last store used. I don't have the option to change it first. This causes my order to be deleted to be able to change stores. This is a horrible oversight. I also am not able to use my points for my order. It keeps saying" something went wrong, try again later." This is ridiculous! 2/28/25 Totally disfunctional!!!!
Android
Mar 2, 2025
Before the app was glitching now with this new update I can't even order my food. I've placed the order over five times and it doesn't save. Guess I won't be eating a pizza anytime soon until they fix this damn app
Android
Mar 2, 2025
Had to change my rating after 5 years. New update and it can't even sign in as a guest. It was glitchy and loaded poorly and wouldn't remember my login on the same session but now it straight up doesn't work on my android g21.
Android
Mar 2, 2025
ever since the huge update, the app is unusable. it freezes on a white or black screen every single time I go to customize toppings on a pizza. I've been trying for the past month waiting for them to fix it, but I give up. At least domino's app works.
Pizza Hut - Delivery & Takeout - Product Description
Download the official Pizza Hut app for the easiest way to order your favorite pizza, wings, desserts and more! We’ve added contactless ordering features, so you and your family can get the pizza you love without worry. Our app is designed for pizza lovers, making fast food delivery and takeout even easier. Check out our menu, find deals, save orders and earn free pizza with Hut Rewards®. • Order contactless delivery, takeout or curbside pickup • Check in for curbside pickup with one simple click • Access the full Pizza Hut menu, discover new menu items and view local deals • Stay up-to-date with your Hut Rewards® points and redeem free pizza, wings and more with ease • Customize your own pizzas with the easy-to-use Pizza Builder • Reorder in three easy taps • Track your order with the Pizza Hut Delivery Tracker • Place future orders up to 7 days in advance • Use guest checkout to easily order without an account • Find Pizza Hut locations near you • Pay with cash, card or Pizza Hut gift card • Order within the 50 United States territories and possessions excluding Puerto Rico and the U.S. Virgin Islands
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