47
poor
Plum: Smart Saving & Investing | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
107 Reports
107 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
47 Reports
47 Reports
User Feedback
31%
iOS
47 Reports
47 Reports
69%
Android
107 Reports
107 Reports
Plum: Smart Saving & Investing - Latest Quality Issues
iOS
Dec 20, 2024
Shameful
Quite literally the WORST app I have ever come across. Spent over 4 hours trying to log in taking me round and round in circles. Support team were useless and did nothing to resolve the problem and I still can't log into my account where they have my money. Avoid. Avoid. Avoid.
Android
Dec 20, 2024
too many paid features too bad
iOS
Dec 20, 2024
Not intuitive
It's a hassle, any bug. I have 20€ on it, impossible to withdraw. Disappointing UX
iOS
Dec 21, 2024
User of this app for a long time
I've used plum for a few years now. For a while it's been good. There has been times in which it's taken money from my account and left me overdrawn however my most recent problems are due to not being able to access my money. Maybe due to a bug on the app. Regardless I've lost all faith in the app and what it stands for.
Android
Dec 21, 2024
Due to specific circumstances I was unable to use the standard SMS secure code login, and the email login did not work. Support team initially told me it is not possible to log in with email, but then I got a different team member Liliana who fixed the bug the next day. At first disappointed, but now very happy with the quick fix, well done!
Android
Dec 21, 2024
I can't transfer money to my isa, always said something went wrong can't fetch information
Android
Dec 22, 2024
Balance never updates when I transfer money
Android
Dec 22, 2024
Unable to connect my Boursorama accounts. It's not a problem of skills (I'm in the field) but now I'm tearing my hair out because it never goes all the way on the Plum side and not on the bank side. I try again later by emptying all the caches again. If it works I uninstall. Too bad it was promising as an app
Android
Dec 22, 2024
I am only offered foreign banks.
Plum: Smart Saving & Investing - Product Description
With automated deposits, accessible investing and smart budgeting, Plum gives your money momentum. We give your personal finances a push to help you reach your goals, whatever they may be. GIVE YOUR BANK A BRAIN • Link your bank accounts and credit cards to get an overview of all your finances • Plum can automate your deposits to help you put more money aside over time • You choose the Rules that control how much money you’d like to set aside • Options include our AI algorithm and Round Ups • Gamify deposits with our 52 Week Challenge or Rainy Day Rule • Withdraw anytime, as often as you’d like (except pension) AUTOMATE DEPOSITS • Use our Splitter to divide your deposits between savings and investment funds • Recurring buy orders let you set up regular, automated investments in company stocks • Earn up to 4.21% AER on your savings with a FSCS-protected, Interest Pocket* • Automated investment options include stocks, funds and pensions • Start investing with just £1 * Easy Access Interest Pockets are provided by Investec Bank Plc. UNLIMITED COMMISSION-FREE† STOCK INVESTING • Create your profile in minutes to start buying and selling US company stocks • Invest in up to 3,000 companies like Amazon or Tesla • Set up recurring buy orders and price alerts to put your investing strategy into action † A 0.45% currency conversion ‘FX’ markup and nominal regulatory fees still apply. The total fees charged to buy and then sell (2 trades) 1 share worth $100 would be around $0.90. DIVERSIFY YOUR INVESTMENTS WITH FUNDS • Choose from up to 22 different funds themed around risk level or sector • Personalise your portfolio with funds like ‘Slow & Steady’, ‘Tech Giants’ or options with an ethical focus • Premium funds allow greater diversification through the inclusion of Gold, Biotech and Real Estate assets • Funds are professionally managed and each one contains lots of different company shares • NEW: Access our Money Market Fund and earn a gross variable return of 5.31% (rate correct as of 11/07/23). • Available with Plum Pro plan or above (from £2.99/month) • Intuitive and transparent fees‡ ‡ Here are the fees when you invest in funds with Plum: • £2.99 minimum monthly subscription • 0.90% annual Assets Under Management (AUM) and average fund management fee§ • No withdrawal fees or limits § This includes an (AUM) fee of 0.45% charged by Plum, as well as a 0.06–1.06% fund management fee, depending on the specific investment fund(s) you choose. GET READY FOR RETIREMENT • Consolidate your existing pensions into a single Self Invested Personal Pension (SIPP) • Choose from risk managed or diversified global funds • There are no subscription charges for a Plum SIPP • 0.89% annual Assets Under Management (AUM) and average fund management fee‖ • Get tax relief on your contributions ‖ This includes a 0.45% Product Providers fee, as well as a 0.08%–1.06% fund management fee, depending on the specific investment fund(s) you choose. COMPARE BILLS, SWITCH SUPPLIERS AND BUDGET BETTER • We’ll let you know if there’s a better deal on household bills and can switch you in seconds • Use Money Maximiser to get a real-time view of your budget • A Plum Card is the easiest way to use the money you’ve saved and can stop you overspending SECURITY & PRIVACY • We support biometric security (face/fingerprint ID) • Any sensitive data we hold is stored using symmetric cryptography (AES) • We never share your data with third parties without consent HERE WHEN YOU NEED US • Customer support available 7 days a week Plum is a trading name of Plum Fintech Ltd. Plum Fintech Ltd. is a registered AISP with the FCA (FRN: 836158). Plum Money is the trading name of Saveable. Saveable Ltd. is authorised and regulated by the FCA (FRN: 739214) as an investment firm and credit brokerage firm. For investments and pensions, all fund management and provider fees are shown annually, billed monthly and immediately reflected in your portfolio.
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