49
poor
Plum: Smart Saving & Investing | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
96 Reports
96 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
50 Reports
50 Reports
User Feedback
34%
iOS
50 Reports
50 Reports
66%
Android
96 Reports
96 Reports
Plum: Smart Saving & Investing - Latest Quality Issues
iOS
Jan 25, 2025
Clunky and confusing
Update: Dear Developer- response is generic and unhelpful. Help section in App is BOT led and inbox for support messaging is hidden away Its so clumsy I stopped all my deposits The lack of user friendliness and terrible support does make me wonder if I will keep using .It feels a bit style over substance Signed up Help pages unhelpful Processes very confusing . No clear inbox re chat help ( unless to a BOT) I STOPPED saving And the generic ‘Hey I am just circling back' nonsense STOP messaging me
Android
Jan 26, 2025
could not log on
iOS
Jan 26, 2025
The 52 week challenge
Plum is a great money Cing tool. However the adverts I've seen rancour are unreliable and frivolous. They talk about the 52 week challenge. 1 out d of the first week and so on and forth increasing. Until you realise every moment you're doing 37 a week to 38 and the last weeks you're doing £49.00,£50.000,£51,000
Android
Jan 27, 2025
Unable to use. Keep getting a 'something went wrong' error so can't set up a DD or fund the account.
Android
Jan 27, 2025
Zero application, they make your money work 3/4 of the time or you withdraw them they place them elsewhere while waiting for you to claim your money. Supposedly the money must be present in your bank account immediately upon withdrawal but it is completely different they place them to be able to earn on it and then when you claim they send them to your account .. lamentable, and not honest above all
Android
Jan 27, 2025
Unable to link my bank
iOS
Jan 27, 2025
Latest update
Horrible update. Slow and disorganised. Please revert back to old style.
Android
Jan 28, 2025
Unable to register for overseas departments. Too bad
Android
Jan 30, 2025
Good options and easy to navigate the app. However. Transferal of funds takes a long time. Wether that is buying or selling shares, deposits or withdrawals or even moving funds from one pocket to another. The speed of financial affairs is appalling.
Plum: Smart Saving & Investing - Product Description
With automated deposits, accessible investing and smart budgeting, Plum gives your money momentum. We give your personal finances a push to help you reach your goals, whatever they may be. GIVE YOUR BANK A BRAIN • Link your bank accounts and credit cards to get an overview of all your finances • Plum can automate your deposits to help you put more money aside over time • You choose the Rules that control how much money you’d like to set aside • Options include our AI algorithm and Round Ups • Gamify deposits with our 52 Week Challenge or Rainy Day Rule • Withdraw anytime, as often as you’d like (except pension) AUTOMATE DEPOSITS • Use our Splitter to divide your deposits between savings and investment funds • Recurring buy orders let you set up regular, automated investments in company stocks • Earn up to 4.21% AER on your savings with a FSCS-protected, Interest Pocket* • Automated investment options include stocks, funds and pensions • Start investing with just £1 * Easy Access Interest Pockets are provided by Investec Bank Plc. UNLIMITED COMMISSION-FREE† STOCK INVESTING • Create your profile in minutes to start buying and selling US company stocks • Invest in up to 3,000 companies like Amazon or Tesla • Set up recurring buy orders and price alerts to put your investing strategy into action † A 0.45% currency conversion ‘FX’ markup and nominal regulatory fees still apply. The total fees charged to buy and then sell (2 trades) 1 share worth $100 would be around $0.90. DIVERSIFY YOUR INVESTMENTS WITH FUNDS • Choose from up to 22 different funds themed around risk level or sector • Personalise your portfolio with funds like ‘Slow & Steady’, ‘Tech Giants’ or options with an ethical focus • Premium funds allow greater diversification through the inclusion of Gold, Biotech and Real Estate assets • Funds are professionally managed and each one contains lots of different company shares • NEW: Access our Money Market Fund and earn a gross variable return of 5.31% (rate correct as of 11/07/23). • Available with Plum Pro plan or above (from £2.99/month) • Intuitive and transparent fees‡ ‡ Here are the fees when you invest in funds with Plum: • £2.99 minimum monthly subscription • 0.90% annual Assets Under Management (AUM) and average fund management fee§ • No withdrawal fees or limits § This includes an (AUM) fee of 0.45% charged by Plum, as well as a 0.06–1.06% fund management fee, depending on the specific investment fund(s) you choose. GET READY FOR RETIREMENT • Consolidate your existing pensions into a single Self Invested Personal Pension (SIPP) • Choose from risk managed or diversified global funds • There are no subscription charges for a Plum SIPP • 0.89% annual Assets Under Management (AUM) and average fund management fee‖ • Get tax relief on your contributions ‖ This includes a 0.45% Product Providers fee, as well as a 0.08%–1.06% fund management fee, depending on the specific investment fund(s) you choose. COMPARE BILLS, SWITCH SUPPLIERS AND BUDGET BETTER • We’ll let you know if there’s a better deal on household bills and can switch you in seconds • Use Money Maximiser to get a real-time view of your budget • A Plum Card is the easiest way to use the money you’ve saved and can stop you overspending SECURITY & PRIVACY • We support biometric security (face/fingerprint ID) • Any sensitive data we hold is stored using symmetric cryptography (AES) • We never share your data with third parties without consent HERE WHEN YOU NEED US • Customer support available 7 days a week Plum is a trading name of Plum Fintech Ltd. Plum Fintech Ltd. is a registered AISP with the FCA (FRN: 836158). Plum Money is the trading name of Saveable. Saveable Ltd. is authorised and regulated by the FCA (FRN: 739214) as an investment firm and credit brokerage firm. For investments and pensions, all fund management and provider fees are shown annually, billed monthly and immediately reflected in your portfolio.
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