79
good

PNC Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
827 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
96 Reports
User Feedback
10%
iOS
96 Reports
90%
Android
827 Reports
PNC Mobile Banking - Latest Quality Issues
Android
Nov 18, 2024
worst banking app around, consistently loses my biometrics. takes forever to log in with username and password. Or the app is under maintenance. maybe PNC should stop laying off staff left and right
Android
Nov 18, 2024
From looking at the other reviews, I see I'm not the only one with the login issue. I hate that I have to constantly either have to turn biometrics BACK on, only to have to UNINSTALL and REINSTALL the app for me to be able to use biometrics again. I can't see how, even after what's probably dozens of similar reviews, u guys still haven't fixed this issue..
Android
Nov 18, 2024
The app lags a lot. The website doesn't but the app constantly has to be force restarted. The layout is easy to use but the lag is annoying
Android
Nov 18, 2024
Horrendous...trouble getting on mobile app and there is no 24 hour service to call !!! Will switch to Chase
Android
Nov 19, 2024
It never saves my user data, CKAVE and biometrics!! Whenever I go to log in, it asks me for all the data
Android
Nov 19, 2024
Using for years and now it says bad connection yet installed on another device and using same internet no problem really stinks
Android
Nov 19, 2024
Wouldn't use biometrics. Took a long time to open with password, then had to enter texted code. Frustrating.
Android
Nov 19, 2024
Constantly get stuck. Worse banking app ever
Android
Nov 20, 2024
Absolute POS that locks you out at the drop of a hat. Literally so bad I'm closing my account over it. Cannot deall with this anymore
PNC Mobile Banking - Product Description
Check balances & recent transactions – See current account activity for your checking, savings, credit card and loan accounts.

Protect your accounts – Set up Touch ID or Face ID to securely sign on to the app. Or, reset your password quickly and conveniently if you need to.

Send money with Zelle® – Send money simply, to people you know and trust (i) using your
mobile number or email address.

Transfer funds – Transfer funds between eligible PNC accounts and external bank accounts (ii).

Make deposits – Deposit checks quickly and easily with your iOS device (iii).

Pay bills – Add your bills and make one-time or recurring bill payments right from the app.

Manage your cards – View and manage your PNC credit, debit and SmartAccess® cards and make in-store payments with Apple Pay right from the app.

Lock your cards – Easily lock or unlock your PNC debit card or credit card if you misplace it.

Locate PNC – Locate the nearest PNC ATM or branch using our location services, or search by zip code and street address.


If you have Virtual Wallet®, you’ll have access to more tools and insights to help you work toward your financial goals.

See what’s free to spend – Your Scheduled Out subtracts known bills and expenses from your available checking account balance to show you what’s free to spend, which we call your Free Balance. You’ll also see potential Danger DaysSM, which is when your account is at risk of being overdrawn.

Visualize your money – Use Money Bar® to see how much is available to spend with your Free Balance, what you’ve scheduled for bills and how much you’ve set aside for goals.

Know your activity – Use the Calendar to see upcoming paydays and payments, and view a history of your transactions. You can pay bills, schedule bill reminders, track external payments, view potential Danger Days and more.

Track your spending & set budgets – See where you're spending your money with categories like restaurants, gas and more. Then, create budgets to know if you’re staying on track.

Make saving easier – Create savings goals to work toward your goals and keep track of your progress along the way. Set up automatic rules to regularly transfer money to your savings, like once a week or when you receive a paycheck.  Make saving fun using your personalized piggy bank to transfer money to your savings.

With PNC’s Security and Privacy, you can be confident that your personal and financial information will be protected while using our app.

(i) Zelle should only be used to send or receive money with people you know and trust. Before using Zelle to send money, you should confirm the recipient's email address or U.S. mobile phone number. Neither PNC nor Zelle offer a protection program for authorized payments made with Zelle. Zelle is available to almost anyone with a bank account in the U.S. Transactions typically occur in minutes between enrolled users.

If the recipient has not enrolled, the payment will expire after 14 calendar days.
(ii) There are limits to the number of transactions you can make from a savings or money market account per month.
(iii) PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. Mobile Deposit is a feature of PNC Mobile Banking.  Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app.  Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply.  See the mobile banking terms and conditions in the PNC Online Banking Service Agreement. Virtual Wallet, PNC SmartAccess and SmartAccess are registered trademarks of The PNC Financial Services Group, Inc. ©2023 The PNC Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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