Quality degradation at Popeyes®  
Users report higher volume of Quality Issues than usual
67
fair

Popeyes® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Food & Drink
Work at Popeyes Louisiana Kitchen, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Popeyes Louisiana Kitchen, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
73%
Android
364 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
138 Reports
User Feedback
27%
iOS
138 Reports
73%
Android
364 Reports
Popeyes® - Latest Quality Issues
Android
Nov 14, 2024
Had to wait two hours for my order cause it got cancelled, had to order again, and this one is taking longer than usual, got charged twice too by an order that got cancelled
iOS
Nov 15, 2024
BUYER BEWARE…Food Does Not get delivered
Do not order thru this app. I love the food, but the last two times I orders thru the app and not DoorDash my food was stolen. Do not use this app. Customer service is also ZERO help.
iOS
Nov 15, 2024
Nothing works
Can't use nothing in the app , can't log in . Can't use the rewards . Not nothing . Fix it
Android
Nov 15, 2024
missed 6 pc honey lemon wings from our ordered list, need to double check on the screen before sending it to the customer
iOS
Nov 15, 2024
Money Grabbing Update
This app was my go-to for lunch. Discounted prices for overpriced chicken, sounds great! They recently added an update where to have to have $15 minimum to deliver. This wouldn't be an issue if an $8 item, $17 order with tax/fees, didn't count for the $15 minimum. They only count the $8, despite the app telling you in the corner that with all the extra fees you're paying more than the minimum. This change makes the app unusable for a single person just trying to get lunch.
iOS
Nov 16, 2024
made delivery orders minimum to be 15$
I hate this and you are forcing people to spend 20$ after delivery and taxes when before I can order one thing or two things. Revert this change.
iOS
Nov 17, 2024
Stupid app
Told me to update my app after ordering. Even tho app was just downloaded
iOS
Nov 17, 2024
Order shortage
Just did an in store order to go. Was shorted Apple cinnamon pies. Also took too long to fill order.
iOS
Nov 18, 2024
Glitched on my order and no follow up
I ordered from this app and as i was on my way to pick it up. I checked the status and it gave me an error “order price”. I refreshed and my order disappeared. I made a new order and it charged me for both. I ask for a refund, they replied in an email transferring me to someone else. That was a week ago.
Popeyes® - Product Description
Features:
Mobile Ordering: Order with the app for delivery or pick-up.
Mobile Coupons: Get exclusive access to the best mobile-only deals.
Restaurant Locator: Find your closest Popeyes® and see their hours.
Compatible with Apple Pay
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners