42
poor

PostNord - Track your parcels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Lifestyle
Work at PostNord Group AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PostNord Group AB? Unlock additional insights
Android unitQ Score
Android User Feedback
60%
Android
334 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
225 Reports
User Feedback
40%
iOS
225 Reports
60%
Android
334 Reports
PostNord - Track your parcels - Latest Quality Issues
Android
Dec 21, 2024
You can't do business with a human, you can offer a bot. I have to say that this is worse than Posti's customer service and it's really bad. Matkahuolto knows the applications and everything else. I try to take care of it, but I need a human and I can't get in touch with them. I would have handled this in the Matkahuolto app, but Postnord requires a human. This is quite miserable
Android
Dec 21, 2024
the package was not delivered and we did not receive sms about it or no one called at the gate. We know the status of this order
iOS
Dec 21, 2024
Share function not working
Share function not 🤯 working
iOS
Dec 21, 2024
Notes
I don't get notifications when packages arrive so several are returned ☹️
Android
Dec 21, 2024
Promised 1 week still not here
Android
Dec 21, 2024
Sad to open an empty parcel box four days before Christmas Eve
Android
Dec 21, 2024
I want to change the date on my delivery package but the app does not work to change the delivery date and time?
Android
Dec 22, 2024
Postnord returned parcels in Germany only because the door code was missing. I should have received a notice to a pick-up point
Android
Dec 22, 2024
Can't open the box.
PostNord - Track your parcels - Product Description
Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
- Track PostNord parcels, both those you receive and those you send
- Pick up parcels without a paper slip.
- Share parcels with others so they pick them up for you.
- Don’t miss any parcels updates with notifications.
- Choose how you want your home deliveries in Sweden and Finland.
- Manage and sign up for Modtagerflex in Denmark.
- Find service points, mail boxes and parcel boxes.
- Open parcel boxes
- Search for postal codes.
- Chat with customer service in Denmark.
- Buy postage in Sweden and Denmark.
Want to improve your unitQ Score by 20% within 30 days?
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