41
poor
PostNord - Track your parcels | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
56%
Android
208 Reports
208 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
163 Reports
163 Reports
User Feedback
44%
iOS
163 Reports
163 Reports
56%
Android
208 Reports
208 Reports
PostNord - Track your parcels - Latest Quality Issues
iOS
Feb 27, 2025
Forced to download the app
Totally useless that you have to download the app to be able to retrieve the package you purchased yourself.
iOS
Feb 27, 2025
The scoundrel.
Just moved. First delivery ends in Brøndby. Approx. 8 km away. Could it have something to do with it going to the fourth floor😂 Not quite the max. Incidentally, frozen goods are now melting.
iOS
Feb 28, 2025
Still buggy
Does not show correct information for packages/recs coming from countries outside the EU. Instead, you have to go to Postnord's website and search, there is correct information there.
iOS
Feb 28, 2025
Delivery change
You should be able to change where it should be delivered to at any time and not just for a short while!
Android
Feb 28, 2025
Real joke app. Support function is in summary: haven't you received your package? No. Have you searched? Was this information valuable? No. Done. Call if you want to wait in line until the warranty expires. Dirty people who work here.
iOS
Feb 28, 2025
Cannot validate identity if you have name and address protection
I miss two things in the app: 1) That you can validate your identity, even if you have protection. The answer I got was that "I have to cancel my protection and wait 4 weeks before trying again". It's hopeless to ask! 2) The store always asks for the last four digits of the package number. This could be clearly visible on the front of the package, so it's easy to see.
Android
Feb 28, 2025
Experience several times that your packages are delivered to the wrong parcel shop, rather than the parcel shop you have chosen. So you end up having to drive to the pick-up location instead of being able to walk. Or that they change the delivery time and or location midway, or they choose not to deliver to a box, but to the post office itself if you have ordered to a local box. And if they change which parcel box/post office they deliver to, which ends up being the wrong one, then it all happens midway. and there is nothing you can do about it
Android
Mar 1, 2025
When you have to download more than one package, it's really cumbersome. You have to click back and forth and scroll, and when you go back to the overview of packages, it shows the top of the list. So it's not easy to know where you've gotten to.
Android
Mar 1, 2025
I live in Odense, but a package was delivered in Svendborg. It's hard to find the number when the parcel delivery guy just drops a note in my mailbox.
PostNord - Track your parcels - Product Description
Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more: - Track PostNord parcels, both those you receive and those you send - Pick up parcels without a paper slip. - Share parcels with others so they pick them up for you. - Don’t miss any parcels updates with notifications. - Choose how you want your home deliveries in Sweden and Finland. - Manage and sign up for Modtagerflex in Denmark. - Find service points, mail boxes and parcel boxes. - Open parcel boxes - Search for postal codes. - Chat with customer service in Denmark. - Buy postage in Sweden and Denmark.
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